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Technical News & Discussion => IDNet Help => Topic started by: Myst on Apr 21, 2009, 12:48:20

Title: Nice one ID
Post by: Myst on Apr 21, 2009, 12:48:20
Found out my router died last night.
Whilst i had a spare to hand, i did not have my username to put in new one. Nor could i access email which i had archived a while back with login details as my daughter kindly broke one of the pins on the power pack for my external HD where my back ups are(£25 now to replace that)

Anyway email from work to support at 08:31 requesting info. 08:33 Mail back with all details.

Nice one guys and thanks
Title: Re: Nice one ID
Post by: Rik on Apr 21, 2009, 12:49:00
 :thumb:
Title: Re: Nice one ID
Post by: Sebby on Apr 21, 2009, 13:04:41
Great service. :)
Title: Re: Nice one ID
Post by: Simon on Apr 21, 2009, 13:51:09
:thup:
Title: Re: Nice one ID
Post by: davej99 on Apr 23, 2009, 01:15:33
It's been an awful day. I have wrestled with some tortured technical issues, unconnected with IDNET, or the budget. In the end the firm concerned has not done a bad job, but I credit some of that to my friendly manner. I tuned in here for some Rikicism to end the day on a positive and I found instead two customers giving IDNET unsolicited credit for some excellent customer service. What better way to ride a recession. They say small is beautiful, but really, it's smart that counts. Now let me digest that budget speech......

:thumb:
Title: Re: Nice one ID
Post by: Tacitus on Apr 23, 2009, 07:49:15
Quote from: davej99 on Apr 23, 2009, 01:15:33
.... two customers giving IDNET unsolicited credit for some excellent customer service. What better way to ride a recession. They say small is beautiful, but really, it's smart that counts. Now let me digest that budget speech......

Couldn't agree more, iDNet's customer service is superb.  Problem is that in a recession the majority go for 'cheap'......    :shake:
Title: Re: Nice one ID
Post by: Rik on Apr 23, 2009, 08:15:47
Quote from: davej99 on Apr 23, 2009, 01:15:33
I tuned in here for some Rikicism

Now that has to be worth a karma. ;D
Title: Re: Nice one ID
Post by: Simon on Apr 23, 2009, 11:41:18
Oh, now you've done it, Dave!   ::) ;D
Title: Re: Nice one ID
Post by: Rik on Apr 23, 2009, 11:42:14
 ;D
Title: Re: Nice one ID
Post by: Sebby on Apr 23, 2009, 13:23:59
:hehe:
Title: Re: Nice one ID
Post by: davej99 on Apr 23, 2009, 20:54:04
Definition of Rikicism: a humorous play on words or wittycism; a pithy analysis of world events or criticism; to drive out broadband demons as in an exorcism; a preoccupation with noon-time sustenance or lunchism; a fond reference to the superior sex or femicism; and to work around a delicate point as in circumcism.
Title: Re: Nice one ID
Post by: Simon on Apr 23, 2009, 21:27:15
I'd say that's Karmicism!  :thumb:
Title: Re: Nice one ID
Post by: Sebby on Apr 23, 2009, 21:55:28
:iagree:
Title: Re: Nice one ID
Post by: Lance on Apr 23, 2009, 22:24:14
:rofl:
Title: Re: Nice one ID
Post by: Rik on Apr 24, 2009, 00:58:59
:rofl:

Gets my vote.  :thumb: