IDNetters Forums

Technical News & Discussion => IDNet Help => Topic started by: wkb21 on Apr 05, 2009, 21:47:01

Title: "Not in Office" message
Post by: wkb21 on Apr 05, 2009, 21:47:01
How do I set an automatic "away-from-office/ home" message for a name@idnet.com webmail address please?
Title: Re: "Not in Office" message
Post by: Steve on Apr 05, 2009, 22:10:50
For me as a home user I think the only way I could do this is  to have my PC permanently on line with an automatic send/receive set and then create a rule which when activated which would send "an out of office" template email to the sender. There may be other ways, someone may have a better idea.
Title: Re: "Not in Office" message
Post by: Simon on Apr 05, 2009, 22:21:00
Can't access it from my phone, but I'm sure I've seen a 'Holiday message' feature somewhere.  Have you looked is your customer account, under Email settings?
Title: Re: "Not in Office" message
Post by: wkb21 on Apr 05, 2009, 22:23:57
Simon,

I know it's there.  I set it four days ago and now I can't find it to switch it off!
Title: Re: "Not in Office" message
Post by: Steve on Apr 05, 2009, 22:40:22
Sorry didn't know you managed to set it up, anyway I can't find anything either
Title: Re: "Not in Office" message
Post by: Lance on Apr 05, 2009, 23:07:11
Quote from: Simon on Apr 05, 2009, 22:21:00
Can't access it from my phone, but I'm sure I've seen a 'Holiday message' feature somewhere.  Have you looked is your customer account, under Email settings?

That is where I thought it was as well, but can't find it anywhere now! Not even in webmail!
Title: Re: "Not in Office" message
Post by: wkb21 on Apr 05, 2009, 23:28:57
It was somewhere around (in account settings I think) when I set it on March 30th. How could it disappear??
Title: Re: "Not in Office" message
Post by: Sebby on Apr 05, 2009, 23:33:10
It definitely used to my in the account area, but I can't see it now. To me it looks like it's changed as I can't even seem to delete an email address now.
Title: Re: "Not in Office" message
Post by: Colin Burns on Apr 05, 2009, 23:33:59
I'm going to slap the naughty stick at tech support for making changes and not telling any one  :whistle:
Title: Re: "Not in Office" message
Post by: Simon on Apr 06, 2009, 00:09:33
I've dropped IDNet an email, with a link to this thread, so hopefully all will be made clear in the morning.  :dunno:
Title: Re: "Not in Office" message
Post by: Rik on Apr 06, 2009, 09:04:52
It's there this morning.
Title: Re: "Not in Office" message
Post by: Simon on Apr 06, 2009, 09:08:54
A miracle!  ;D
Title: Re: "Not in Office" message
Post by: Rik on Apr 06, 2009, 09:10:23
I can't help it, I just have this effect. ;D :out:
Title: Re: "Not in Office" message
Post by: Simon on Apr 06, 2009, 09:12:59
It must have been on holiday.  ;D
Title: Re: "Not in Office" message
Post by: Rik on Apr 06, 2009, 09:14:06
 ;D

Always possible.
Title: Re: "Not in Office" message
Post by: wkb21 on Apr 06, 2009, 10:36:19
Many thanks all!

This raises the more general point that the Idnet webmail service is anything but user friendly - at least it isn't for me.  I can only handle my mail properly by lobbing it into MS Outlook or Gmail.
Title: Re: "Not in Office" message
Post by: Rik on Apr 06, 2009, 10:47:32
You really need to talk to IDNet about that. TBH, I only ever use webmail as a last resort, so it does enough for me.