IDNetters Forums

Technical News & Discussion => IDNet Help => Topic started by: zappaDPJ on Mar 30, 2009, 11:47:49

Title: IDNet Account Login
Post by: zappaDPJ on Mar 30, 2009, 11:47:49
This I think is a different issue to one reported by Lona.

The login will not accept my password.

My login name is correct as I've used it to retrieve the password. Caps Lock is off and in any case I've c&p'd from the retrieved password mail.

Help!
Title: Re: IDNet Account Login
Post by: Steve on Mar 30, 2009, 11:57:24
Mine's ok , No help to you though!
Title: Re: IDNet Account Login
Post by: Rik on Mar 30, 2009, 12:10:54
Call support Zappa, there's nothing we can do from here. (Mine is working.)
Title: Re: IDNet Account Login
Post by: zappaDPJ on Mar 30, 2009, 12:16:22
Will do, thanks to you both for checking  :thumb:
Title: Re: IDNet Account Login
Post by: zappaDPJ on Mar 30, 2009, 12:46:52
The problem was my user name had been changed when the recent hardware upgrade took place.
Title: Re: IDNet Account Login
Post by: Rik on Mar 30, 2009, 12:51:39
Ah! I said we wouldn't be able to help.
Title: Re: IDNet Account Login
Post by: zappaDPJ on Mar 30, 2009, 13:00:00
Well your reply confirmed it was a problem unique to me which was a help  :thumb:
Title: Re: IDNet Account Login
Post by: Sebby on Mar 30, 2009, 18:31:48
Glad it's sorted anyway. :)