IDNetters Forums

Technical News & Discussion => IDNet Help => Topic started by: Lona on Mar 29, 2009, 19:13:05

Title: Login to account
Post by: Lona on Mar 29, 2009, 19:13:05
I'm trying to login to my account but the hourglass just goes on and on. 

Is there a problem?
Title: Re: Login to account
Post by: Glenn on Mar 29, 2009, 19:33:42
It lets me log in OK Lona
Title: Re: Login to account
Post by: dudwell on Mar 29, 2009, 19:44:58
I can't login either. I'm on .gw5.
Title: Re: Login to account
Post by: rgt247 on Mar 29, 2009, 20:24:23
Login not working for me either. On dsl4.

Also https://www.idnet.net/support/status.jsp is not working.
Title: Re: Login to account
Post by: Maverich on Mar 29, 2009, 20:34:47
Same for me  :( not that I need to access it atm.  Thought i'd try though i'm on gw6
Title: Re: Login to account
Post by: Lona on Mar 29, 2009, 20:39:19
Still can't login. I'm .gw5 as well
Title: Re: Login to account
Post by: woooshuk on Mar 29, 2009, 20:40:40
The 'network status' in the help section is not responding either.  :whistle:
Title: Re: Login to account
Post by: Simon on Mar 29, 2009, 20:44:28
There must be a problem with... something.  :)  I've sent an email to support, and put a call in, but I don't think this can't really be classed as an emergency, so unless it's a quick fix, we may not see a resolution till the morning.
Title: Re: Login to account
Post by: Lona on Mar 29, 2009, 20:48:10
It's getting near to the end of the month and I really wanted to know if I am over 30gig or under.

I wish Idnet had a free overnight usage like other isps. :(
Title: Re: Login to account
Post by: Maverich on Mar 29, 2009, 20:50:23
Do you not get an email letting you know your approaching you allowance? sure I read that somewhere although may have made that up...
Title: Re: Login to account
Post by: Simon on Mar 29, 2009, 20:53:55
Yes, you should have received an email notification if you're nearing your allowance, Lona.  It may just be a blip with the server, so it might be worth trying later, especially now I've alerted IDNet to the problem.
Title: Re: Login to account
Post by: Simon on Mar 29, 2009, 20:57:38
Quote from: Lona on Mar 29, 2009, 20:48:10I wish Idnet had a free overnight usage like other isps. :(

I guess the answer to that is that uploading is free, so you get the full 30Gb download allowance, which you wouldn't get with other ISPs.  Swings and roundabouts.  :)
Title: Re: Login to account
Post by: Simon_idnet on Mar 29, 2009, 20:59:57
Hi there, I've given the login server a nudge and it seems to be happy again. We'll investigate the cause in the morning.

Cheers
Simon
Title: Re: Login to account
Post by: Simon on Mar 29, 2009, 21:01:04
Just another thought, Lona, I believe you can use an RSS feed to monitor your bandwidth allowance, but don't ask me how, as I don't use it myself.
Title: Re: Login to account
Post by: Simon on Mar 29, 2009, 21:01:52
Quote from: Simon_idnet on Mar 29, 2009, 20:59:57
Hi there, I've given the login server a nudge and it seems to be happy again. We'll investigate the cause in the morning.

Cheers
Simon

Excellent, thanks Simon.  :karmic:
Title: Re: Login to account
Post by: BrianM on Mar 29, 2009, 21:02:34
No problem here up in sunny Batley login in to account dsl4  ;)
Title: Re: Login to account
Post by: Simon on Mar 29, 2009, 21:03:15
It's all up and running again now, Brian.  :)
Title: Re: Login to account
Post by: BrianM on Mar 29, 2009, 21:04:12
Whhoops just seen your post   Thanks Simon  :thumb:
Title: Re: Login to account
Post by: Steve on Mar 29, 2009, 21:34:47
Quote from: BrianM on Mar 29, 2009, 21:02:34
No problem here up in sunny Batley login in to account dsl4  ;)

I used to fish for Sticklebacks in Wilton Park
Title: Re: Login to account
Post by: Lona on Mar 30, 2009, 02:27:16
Thanks Simon, you must have given them a good nudge as it's working again. :thumb:
Title: Re: Login to account
Post by: Simon on Mar 30, 2009, 09:47:00
Simon (from IDNet) responded within about 7 minutes of my report - not bad for a Sunday evening!  :thumb:
Title: Re: Login to account
Post by: Lona on Mar 30, 2009, 14:39:36
Quote from: Simon on Mar 30, 2009, 09:47:00
Simon (from IDNet) responded within about 7 minutes of my report - not bad for a Sunday evening!  :thumb:

(http://www.portablegaming.de/images/smilies/thx.gif) to the two Simons. I suppose two are better than one. ;)
Title: Re: Login to account
Post by: BrianM on Mar 30, 2009, 19:57:50
Quote from: stevethegas on Mar 29, 2009, 21:34:47
I used to fish for Sticklebacks in Wilton Park
I live about 10 minutes walk from Wilton P, above the woods near Bagshaw Museum.



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Title: Re: Login to account
Post by: Steve on Mar 30, 2009, 21:58:55
I was there in Autumn and the boat club were in attendance then as well.