Hello all,
I'm currently with SKY for my broadband, I can only get Sky connect as my area isn't set up for LLU. Already seem to be having trouble(only been a few days)as in the morning my speeds are fine with a steady connection, arrive home from work and speeds slow right down and unstable connection. I'm really into my online gaming so this just wont do.
After looking through many different offers I notice Idnet, to be honest I have never heard of these before but seem impressed by what Idnet offers. What i'm really after is advice on whether joining would be a step in the right direction?
Look forward to hearing from you all.
:welc: Maverich :karma:
I think you will find IDNet offer what you are looking for, a stable connection 24/7 with little or no loss of throughput whatever time of day. Take a look at Gary's post here (http://www.idnetters.co.uk/forums/index.php?topic=13337.0)
Quote from: Maverich on Mar 21, 2009, 17:38:00
What i'm really after is advice on whether joining would be a step in the right direction?
Look forward to hearing from you all.
Hi Maverich and welcome. The others will be along in a while but it might be helpful if you could fill us in with some more details. The exchange you're on would be useful so we can check whether the slow speeds are due to exchange congestion or traffic shaping by SKY. Some idea of your total usage in a month (eg 10/20Gb -) would allow us to suggest an appropriate package.
If you do join iDNet I doubt you'll be disappointed. Speeds are good throughout the day particularly with the recent upgrades and service is great.
Can't add to the above, except to say that most of us think IDNet are the best non-LLU provider you will find, and have just been voted so on ThinkBroadband - see this thread. (http://www.idnetters.co.uk/forums/index.php?topic=13343) :)
:welc: :karma:
Thanks for the replies. From doing a few test on roughly what my monthly usage would be I normally get between 10-15Gb although am happy to pay more if it provides comfort in knowing i'm not going to go over. My exchange code is CMMART and am roughly 1 mile from the exchange.
Quote from: Maverich on Mar 21, 2009, 18:10:17
Thanks for the replies. From doing a few test on roughly what my monthly usage would be I normally get between 10-15Gb although am happy to pay more if it provides comfort in knowing i'm not going to go over. My exchange code is CMMART and am roughly 1 mile from the exchange.
Going by the distance from the exchange you should get good speeds although this will depend to some extent on the condition of your line and possibly your internal wiring. An iDNet HomeMax package at £24.46/month should suit you. Probably more than you are paying SKY, but as the others have said you will get good speeds 24/7 with excellent support if you need it. As always, you get what you pay for.
Generally speaking the gamers find iDNEt to be very good with consistently low pings, although there have been some problems recently with the additional BT Centrals. This seems to have been sorted and things appear back to normal.
I should add that it's only a one month contract so you have nothing to lose by signing up :)
Well from the sounds of what you say and those links posted Idnet does sound like the place to be. I can post my current stats from my router if that helps determine on whether i'll get the most out of idnet's service. The one month contract I personally think shows Idnet have nothing to hide and impress enough for people to not want to leave.
I have been with them since Jan 2006, I'm not leaving anytime soon.
Post your stats, Rik will take a look and let you know roughly what sync you should expect.
Downstream Upstream
Connection Speed 5952 kbps 448 kbps
Line Attenuation 31 db 16 db
Noise Margin 4 db 22 db
The noise margin is usually higher then this, not sure why its dropped. Its good to see positive comments as some experiences i've had with isps are really bad but I also know there are good isps out there. I've just phoned sky and put in for my cancellation.
Hi and welcome, Maverich. :welc: :karma: It looks to me like you may be using a Netgear, and they are notorious for variable noise margin. I think you might get another 500k or so out of that line by some work on your internal wiring, but that's just a guess as I don't know what your setup is. If your exchange has been WBC enabled, you could expect about 14M.
No date for WBC http://www.samknows.com/broadband/exchange/CMMART
Welcome Maverch, try Idnet for 1 month, but beware you will be scared to move elsewhere once you join us.
Your stats are great and Idnet will provide the best service possible on your current line conditions and they have the staff and commitment to be the best UK ISP for you.
This Idnetters forum is independent of Idnet, but we are all fanboys/girls.
People here believe it is worth paying a little bit more cash for a lot more benefits; look around the forum and you will see that we all positively enjoy helping each other to create the very best phone line conditions possible to enhance their Idnet experience.
The 1 month contract means you can test what we say without any worries at all.
Well that's good to know!! I'm looking forward to phoning Idnet on Monday to put an order in for my broadband and then hopefully having a stable connection and would rather pay the extra to know I'm getting better value for money.
From what I've seen so far and the speed in which you guys reply I am confident things will work well.
A last question before I let you all go, I am currently using a Sky router(netgear) but that will return with my cancelling, now my other router is a Netgear DG834GT which i believe to be fairly old. Could you recommend a wireless router which can also have at least 2 Ethernet ports @ a reasonable price? Or will my old router be ok?
Your old router will be OK, but you might get better results with a Speedtouch 585 or a 2-Wire 2700 - so many of us use the latter that we have a dedicated board for it.
The DG834GT is still one of the best routers. No reason to change.
Ok well i'll give my old router a try first then take it from there. Once again thank you for the very quick advice, I'll definetely be coming across next week when the sales lines are open. Lets hope it'll be a seamless transfer.
You can do it online if you have your MAC. Transfer time is usually about 3-5 working days, and you'll generally not see any downtime, you'll just find that your IDNet login starts working. Once you have those details from IDNet, you can set up your emails, webspace, blogspace and photoalbums.
I'm without my Mac code for upto 48hrs and it'll be texted to my phone, hopefully it'll come sooner rather then later.
:welc: :karma:
IDNet should provide what you're looking for. I would have thought you should achieve full sync on that attenuation, so a bit of work on internal wiring (either fitting a filtered faceplate or removing the ring wire from all sockets) should sort that. :)
Ok well when I get up and running with Idnet I'll probably need some help with steps on how to sort the internal wiring etc this is all foreign to me i'm afraid. Thanks for all the karma and welcomes!!
We'll be able to help you with that for sure. :)
Just one little warning .. IDNet don't have congestion on their lines but BT may have congestion at the exchange and IDNet can do nothing about this. This is what has happened to me. I get rubbish speed at peak times during uni term times as the locale that I live in taken over by students. During vacations I get full speed.
Thats fair enough and thanks for the heads up. Where I'm living now is a bit out in the sticks and from what I saw when finding out info on the exchange there was only like 1,500 people connected to the exchange. Fingers crossed all those 1,500 are not bandwidth hungry!!
You should be fine, Maverich. :)
Hi there,
I can't really add anything that hasn't already been said. I too moved for gaming stability and besides the small blip when the centrals were installed, generally IDNet is fantastic.
Pings are low and consistant. I get little to no lag on Xbox Live and PC gaming is a dream. CoD4 pings around 35 to UK servers.
:welc: :karma:
:welc: Maverich :karma: :thumb:
Quote from: Maverich on Mar 21, 2009, 22:35:22
Thats fair enough and thanks for the heads up. Where I'm living now is a bit out in the sticks and from what I saw when finding out info on the exchange there was only like 1,500 people connected to the exchange. Fingers crossed all those 1,500 are not bandwidth hungry!!
At least you don't have trains like me to contend with, but i only have 359 adsl connections on my exchange.
no aluminum wire though :D
Well over 48hrs later still no mac number >:( why am I not surprised! Lets hope I get something soon. Want to become an official idnetter!!
The ofcom requirement is they have to give it to you within five days. I wonder if it is worth phoning them up and reminding them off that!
Well to be fair after today it will be 3 days, just frustrating at them saying they will send a text within 48hrs and not doing so. I have tried to phone them and say this but all I got was "the mac code hasn't been generated yet, try later in the week" I have heard many a horror story about getting mac codes, just hope that this wont turn into one.
It's even more frustrating, when we know they can give out a MAC instantly over the phone, if they choose to.
oh I didn't realise they could do that...will try again for one tomorrow, maybe it's who you get at the other end of the phone as to whether they want to help.
Or how much you threaten them! :evil:
Now there's an idea! See I was under the belief that if you treat people nicely and polite over the phone then they would be more willing to help......or maybe me being a soft touch is just easier for them to get me off the phone. Threatening maybe the way forward...
I'd certainly let them know that you know that Ofcom require them to issue the MAC within five working days of your request, it usually lubricates the process. ;)
I'm in a good mood now ;D just phoned Sky and got Mac over the phone. Would I be better waiting for the Idnet sales office to open tomorrow or order online? Want to make the process as smooth as possible, so excited!
I ordered online when I joined years ago and had no problems :)
Ordering online is just as smooth as by phone, Rich. You'll get a notification from IDNet as to when the service will start, but as soon as your account is open, you can use the facilities, such as email, webspace, photo albums and blogs. :)
Thanks Simon, have just ordered online. Gave my work email so wont see the confirmation until tomorrow. Hopefully all done.
I think it's a manual process, so you won't see a confirmation till tomorrow anyway. :) Welcome to ISP paradise! :thumb:
Quote from: Maverich on Mar 25, 2009, 21:16:54
Thanks Simon, have just ordered online. Gave my work email so wont see the confirmation until tomorrow. Hopefully all done.
Great stuff. You should get a confirmation tomorrow, I'd imagine. :)
If not, enquiring minds will want to know why not. :evil:
We'll want to give someone a kick - for once it probably won't be the mail server. :laugh:
Got to work and.....
Thank you for choosing IDNet to supply your broadband service.
Your broadband migration order has been successfully submitted and should be activated by 6pm on 31st Mar 2009
Looks all good ;D is it likely to be activated before that date?
Probably that date but early in the morning. When I got up I found mine had already changed over.
Indeed most migrations take place in the early hours. It might happen early but it usually is on the given day. We look forward to welcoming you proper! 8)
Well I'm happy the wheels are in motion and I'll be even happier when I'm fully migrated!! Next step will be to maximise my speed....
Start reading the faq now if I were you ;D
Pay attention to the internal wiring and ring wire bit for starters!
I recently put in an IDNet order for someone on a Wednesday, activation date was the following Wednesday, but when I set it up for them on the Sunday, it had already been activated. It just depends on the exchange, I think. :)
HI all,
I'm in a similar situation I'm with sky connect with 6.5Mb (40db by memory) on the router and 4.5Mb tested on a speed tester up to about 5pm then it dips to 1~2Mb in the evening. My main use is VPN and remote desktop. So not a lot of Gb's downloaded in the Month. But oviously want the speed, SKy soooo slugish. Customer service pain in the neck.
I'm not sure if the exchange is overloaded (sandwich, kent live 3 miles away) or its SKY connect thats bad. But anyway I requested a MAC number a week ago with the intention of trying IDNET. Still waiting.
Then I would need to buy a router (like going to the sweetshop) which one? (wifi G required , 4 way switch).
Any recomends? Currently using some awful sky router with in built aerial quite low range.
:welcome: :karma:
Your ISP has a max of five working days from request to provide you with a mac code. Mention OFCOM if they start giving excuses.
Not sure about router for VPN but I would look along the lines of NetgearDG834G Speedtouch 585V6 or ebay for BT2700HGV ( beware v6 firmware and no UPnP)
Speeds not great here either ;D mine stay as below for most of the day including evenings.
(http://speed.io/pics/1878/7873/speed.io.png) (http://www.speed.io)
Quote from: sfawcett2 on Mar 27, 2009, 15:04:56
Currently using some awful sky router with in built aerial quite low range.
Sky are legally obliged to give you a MAC within five working days of your request. Whisper Ofcom gently in their ears, it usually works. ;)
There are three routers I'd recommend, the Netgear DG834 (which, I think, Sky use with modified firmware), the Speedtouch 585 v6, or the 2-Wire 2700. Many of us on longer lines use these, as their performance is particularly good in that situation. With the sync speed you have, I'd go with a 2-Wire (eBay only, no official support) or a Speedtouch.
Welcome to the forum. :welc: :karma:
:welcome: sfawcett2 :karma: . I think I'm allowed to welcome people although not fully migrated yet! I would definitely start pushing more for the Mac code and get away from Sky as soon as possible, It seems to be more the connect package sky have trouble with. Although I'm unsure on what speeds and connection I'll get with Idnet I'm already impressed with the support and customer service being offered, :)
If you are looking for a router to act as a VPN concentrator (= you login to the router to make the VPN tunnel, rather than a machine on the far side) you will need something like a Draytek 2820 or a Zyxel 662H/HW. Neither are cheap, although both have good reputations. The 2-Wire won't do this AFAIK, neither will the cheaper Netgears or the Speedtouch 585 - although the ST608WL will.
I imagine some of the higher priced Netgears will also do the same, but others will need to comment on that.
The only other way you could do it is to get a vanilla modem with a separate firewall such as the Draytek 2900 series or one of the Zywalls. I imagine this would be even more expensive!
A belated :welc: Maverich :karma: And a :welcome: to sfawcett2 have a :karmic: ;)
What a freindly bunch you are. Thanks for the welcome and opinions on routers. I hope to join you in the next couple of weeks after I get the Mac from sky. I emailed them last week for a MAC and rang them 2 days ago, she would not give it out verbally but promised to post it. I hope not via Australia! If nothing by next Tuesday will use the offcom threats.
My existing router is made by Sagem not sure of the model but the firmware has sky all over it. I gues then I cant use this on another ISP?
Stats:-
ADSL Link Downstream Upstream
Connection Speed 6080 kbps 448 kbps
Line Attenuation 43.0 db 25.0 db
Noise Margin 8.9 db 22.0 db
Since I know vey little about routers perhaps the speedtouch 585v6 would be the best bet. I can go to around £100 but can push for more as I expect you only need one and should last some years.
I dont fancy my luck on ebay , I wouldnt know how to configue it.
Emailing sky has taken 1~2 weeks for replies , I was amazed monday to get a reply from IDnet within 20 minutes!
Quote from: sfawcett2 on Mar 27, 2009, 19:30:50
I can go to around £100 but can push for more as I expect you only need one and should last some years.
I dont fancy my luck on ebay ,
:welc: :karma: both sfawcett2 and Maverich.
I don't why you don't fancy eBay because I have had very few problems with the things I have bought!
Just this evening I have fitted another half a gig of RAM from an eBay Seller in my son's Sony Viao Laptop and he took it away saying that it had breathed new life into what is now an aging machine at coming up six years old. £5.21 inc p&p well worth the risk IMO.
That said I have two 2Wire 2700HGV ADSLModem/FireWall/Routers both bought on ebay getting on for twelve months ago at circa £7.50 each. Both work just fine and I can say that without any doubt or fear of contradiction that any number of folks on this forum would help you configure it.
I took a look on ebay and this one (http://cgi.ebay.co.uk/BT-BUSINESS-HUB-2WIRE-2700-HGV-BRAND-NEW-IN-BOX-SEALED_W0QQitemZ260383184829QQcmdZViewItemQQptZUK_Computing_Networking_SM?hash=item260383184829&_trksid=p3286.c0.m14&_trkparms=72%3A1683%7C66%3A2%7C65%3A12%7C39%3A1%7C240%3A1318) showed up almost without trying currently at a fiver but with plenty of time left to go up a bit. (£10 to £15 is really all you should find yourself paying for one).
Take a look here (http://www.idnetters.co.uk/forums/index.php?topic=8927.0) to see how easy they are to configure.
Many contributors to this forum use them so there is plenty of help and advice available. I know from the personal experience of the help and encouragement I was given. :thumb:
Thanks Lesd I might well go for that. Are the 2700 all the same do I have to worry about what firmware version I end up with?
Quote from: sfawcett2 on Mar 27, 2009, 20:19:02
I might well go for that.
If you are interested in buying a 2700 on eBay try a search on eBay for:
QuoteBT Business Hub 2700HGV
and it should get you here (http://desc.shop.ebay.co.uk/items/_W0QQ_dmptZUKQ5fComputingQ5fNetworkingQ5fSM?_nkw=BT+Business+Hub+2700HGV+&_sacat=0&LH_TitleDesc=1&_trksid=p3286.m270.l1313&_odkw=2wire+%2B2700&_osacat=0) where there are quite a few more, some starting as low as 99p. I always check out the sellers reputation by looking thoroughly at his feedback from other buyers before deciding where to buy.
Quote from: sfawcett2 on Mar 27, 2009, 20:19:02
Are the 2700 all the same do I have to worry about what firmware version I end up with?
There are Single and Dual SSID ones. That is ones that support one or two wireless connections. My two are single SSID ones with just the one wireless connection. (One is in the cupboard as a spare just in case)
I would expect 2Wire 2700HGV's branded with the BT Business Hub label to have the BT firmware in them unless they are stated to be unlocked. My 2700 has the BT firmware in it and I have it configured to connect to IDNet no problem at all.
The details are:
QuoteHardware Version: 2701-100588-005
Hardware Options: Wireless present
DSL Modem Type: ADSL
Current Software: 5.29.107.19
DSL Modem: 7.2.2
I am sure we could help you to do the same.
Welcone, sfawcett2! :thumb:
:karma: :welc:
If you happen to get a brand new 2700, with V6 firmware, things may be a little more complicated, in which case, you might want to have a read through this thread (http://www.idnetters.co.uk/forums/index.php?topic=12429.0), and this post (http://www.idnetters.co.uk/forums/index.php?topic=13178.msg310276#msg310276) for more info. :)
Quote from: sfawcett2 on Mar 27, 2009, 20:19:02
Thanks Lesd I might well go for that. Are the 2700 all the same do I have to worry about what firmware version I end up with?
If you need UPnP its not supported on any firmware although a work around can usually be achieved by port forwarding.
Quote from: Simon on Mar 27, 2009, 23:20:08
If you happen to get a brand new 2700, with V6 firmware, things may be a little more complicated, in which case, you might want to have a read through this thread (http://www.idnetters.co.uk/forums/index.php?topic=12429.0), and this post (http://www.idnetters.co.uk/forums/index.php?topic=13178.msg310276#msg310276) for more info. :)
Futher to what Simon says above this link (http://bt2700hgv.tripod.com/ir1002700HGVbtV6setup.htm) takes you straight to the "tripod" V6 firmware set-up instructions as of today's date. Having had a look they seem pretty comprehensive but the proof is in the pudding so it would be good if someone who has used them successfully could post.
Quote from: LesD on Mar 28, 2009, 21:02:37
Futher to what Simon says above this link (http://bt2700hgv.tripod.com/ir1002700HGVbtV6setup.htm) takes you straight to the "tripod" V6 firmware set-up instructions as of today's date. Having had a look they seem pretty comprehensive but the proof is in the pudding so it would be good if someone who has used them successfully could post.
I hope I can help.
My own 2700HGV has V 5.29.107.12 firmware and I have configured it using the information on the 'tripod' pages and also the data from our own 2700 section here on IDNet.
However, I have just set up a 2700HGV for a friend who uses Newnet as his ISP. He bought the 2700 on Ebay and it came supplied with V 6.1.1.48 firmware. I followed the procedure on the 'tripod' page for him and it all works fine. The important part seems to be to enter a fictitious username like 'onlyme@btinternet.com' so that the checking script accepts the entry. After a while it does pop up with the screen described on the 'tripod' page which reports a connection failure and allowed me to enter his Newnet username without error checking. His 2700 has been running for a couple of days now and V6 firmware seems to work fine for him.
Leaving for Spain in the morning so if any further info is needed I'll be on again in a day or two when in situ.
Have a good trip, JB. :)
Hi guys, sorry to break in on conversation!
I'm still waiting for the switch but have noticed after doing a speed test,
(http://www.speedtest.net/result/439667642.png) (http://www.speedtest.net)
The ISP is being show as easy net ??? is that part of Sky?
edit: just tried another site and it's showing Sky again.
Quote from: Rik on Mar 29, 2009, 00:48:23
Have a good trip, JB. :)
Thanks Rik.
Rain forecast. Bl00dy typical :sigh:
Quote from: Maverich on Mar 29, 2009, 09:30:35
The ISP is being show as easy net ??? is that part of Sky?
edit: just tried another site and it's showing Sky again.
Sky bought Easynet to provide their ADSL services. :)
Yep, Sky use the Easynet network. :)
That makes sense then. Not long to go now... :)
Easynet are Sky's LLU service
Thats strange because my exchange isn't even set up on LLU.
Outta curiosity when my Sky changes over to Idnet on Tuesday I'm assuming my Sky router will not work...is it easier enough to configure the new router?
Should just be a question of user name and password, then setting up the security, but not necessarily in that order. ;) What router have you got?
I do hope its that simple! I've got a Netgear DG834GT.
Unless I've forgotten something crucial, it shouldn't be difficult at all. :)
Good good! ;D
This should help: https://www.idnet.net/support/guides/hardware/netgear_dg834g.jsp :thumb:
Ah fantastic. I've got no excuses now! Thanks for that Simon
We'll still be here should you run in to trouble. :)
Quote from: Maverich on Mar 29, 2009, 20:20:32
Outta curiosity when my Sky changes over to Idnet on Tuesday I'm assuming my Sky router will not work...is it easier enough to configure the new router?
So far as I remember, Sky use specials. They come ready programmed with user name and password and these are hidden from, and cannot be accessed by, the customer, at least not without great effort (http://www.skyuser.co.uk/forum/technical-discussion/1199-ive-done-flashed-router-got-my-sky-password.html)
It may be possible to flash the firmware back to standard. (http://www.skyuser.co.uk/forum/asking-help/21713-using-sky-netgear-dg834g-router-connect-another-isp.html) However, Netgear use a variety of chipsets and I know some of the specials cannot be flashed to standard. I would have a look around the Sky forums and see what you can find. Sorry I cannot be of more help.
What happens with Sky is that your username and password is a function of the router's MAC address and serial number, set at Sky's end based on the router they send you. That's why it's possible to generate your password to use a third-party router.
I believe the DG834GT can be flashed.
Hi all,
Sky Connect really slow again , prompted me to ring up Sky again requesting Mac Number. Probably been around two or three weeks now since first emailing , and one week since last phone call. I asked "why cant they give the number over the phone ?" Sorry we dont / cant do that " can I speak to the supervisor... blah blah ... others got it ... offcom..... here it is ... LZNDxxxxxxx/xxxxx .
Just shows being nice doesnt get you anywhere!
So I then went online and ordered IDNET middle broadband (£17 ish) :D. Lets hope the MAC number works as I have heard sky giving out invalid ones. Then we can see if any better with IDNET. It could be conjested exchange. If so ... sorry SKY , but your customer service is still rubbish in my opinion.
Seems my old router fixed to sky... I'll get a netgear DG834G to start with and see.
IDNET here i come........maybe (hopefully).
IDNet do supply ready-configured routers, if you fancy that path. I know what you mean about support, though, you realise it's getting to you when your teeth are ground flat. ;)
OOps didnt realise IDNET sold them (this was before I signed up) . When I later looked it took me a while to find the page where they were sold. Under solutions I think. But I purchased a DG834G with a USB wifi for around £55 inc p&p from Amazon. IDNET was £61 . (I expect your delete that bit!)
The little extra in IDNET's price was for IDnet setting it up for you which is fair enough, but hopefully by using RIK's article on DG834 I'm hoping i'd manage it ok. It looks easy enough.
While I'm here....
I was wandering (or is that wondering) whether the Home supermax makes much difference to speed if the exchange is very busy or high contention. It says "Priority given at the exchange over standard ADSL traffic ".
But it is round about double price of Home lite. I dont think I use many Gb . I mainly use VPN remote desktop. I have no idea what amount of traffic that is.
But with sky I couldnt download much any way, couldnt watch any live replay stuff it always froze on me or stuttered, IDNET could temp me to more GB's if that works!! I guess try supermax for a month is a way of finding out!
Steve
Quote from: sfawcett2 on Mar 31, 2009, 16:14:08
OOps didnt realise IDNET sold them (this was before I signed up) . When I later looked it took me a while to find the page where they were sold. Under solutions I think. But I purchased a DG834G with a USB wifi for around £55 inc p&p from Amazon. IDNET was £61 . (I expect your delete that bit!)
The little extra in IDNET's price was for IDnet setting it up for you which is fair enough, but hopefully by using RIK's article on DG834 I'm hoping i'd manage it ok. It looks easy enough.
We certainly wouldn't delete that bit! ;) IDNet can't compete with the likes of Amazon on prices for that sort of thing, as they don't have Amazon's power to buy in bulk. The fact that the router from IDNet is pre-configured may make it worth the extra few pounds for some people, but I expect IDNet sell these at more or less cost price. :)
My activation is due to be today by 6pm yet still no sign of any change. I know it's not 6pm yet but is it known for the change to be late? Just wanna get away from sky now :(
Good luck Maverich....I remember the nail biting day,it will pass :fingers:
Thanks for that I really do hope it will pass, not going to have many nails left at this rate!!
I would give IDNet a call, Rich, as usually, the migration happens early in the morning of the migration date. Catch them before 6pm on 0800 0267 237. :)
Just phoned to make sure, first time I had actually spoken to someone from Idnet and was impressed at their attitude. The migration should still be taking place before 6pm and for me just to keep checking. :)
OK. Now you know why we rate their customer support so highly! ;D
Take a valium and relax then they are a truthful and friendly bunch and if they say it will be on today it will ..... :laugh:
QuoteOK. Now you know why we rate their customer support so highly!
And our Moderators :hewho: :hewho:
I'm going to have to chill before I make the mrs mad!! ;D
Quote from: badpianoplayer on Mar 31, 2009, 17:00:20
And our Moderators :hewho: :hewho:
The cheque's in the post! ;D
:ithank: You are a great crew though :thumb:
Probably wrong advice ;D but have you tried your idnet username and password? Its not unknown for both connections to be still live for a short time.
No thats not something I have tried but will give it a go now. :fingers:
stevethegas your spot on!! Just set the new router up entered the relevant details and here I am. ;D I think that deserves a karma so :karma:
:yes: :yes: Enjoy Maverich :thumb:
Oh I will ;D made me very happy! Thanks to everyone else who helped me through this. :thnks:
Would I be best to leave testing my connection until things settle down?
Thanks . You should be flying then! Speed testing o.k Just don't keep disconnecting and re connecting try to maintain a constant connection.
I think it settles down within a week but someone will stamp on me ;)
I couldnt help myself in taking a speed test, and I seein an improvement already as this time of the evening i'd be gettin under 1mb yet its maintaining 3-4mb. Am I right to be seeing the ISP as myriadpr.com?
A proper :karmic: welcome, Rich! Now you'll know what we're usually so happy about! :thumb:
:karma: Ditto :thumb:
Quote from: Maverich on Mar 31, 2009, 18:08:58
I couldnt help myself in taking a speed test, and I seein an improvement already as this time of the evening i'd be gettin under 1mb yet its maintaining 3-4mb. Am I right to be seeing the ISP as myriadpr.com?
It should show as Idnet.com
That is strange then as I thought It should show as Idnet.com. I checked out myriadpr.com and it doesn't seem to have anything to do with broadband. the speedchecker that is showing this is
(http://speed.io/pics/1894/2119/speed.io.png) (http://www.speed.io)
Could it be confused if your old connection is still active? :dunno:
Quote from: stevethegas on Mar 31, 2009, 17:33:52
Probably wrong advice ;D but have you tried your idnet username and password? Its not unknown for both connections to be still live for a short time.
I was about to suggest that but I've been offline playing with a new toy. Thanks, Steve. :thumb:
Quote from: Maverich on Mar 31, 2009, 18:18:48
That is strange then as I thought It should show as Idnet.com. I checked out myriadpr.com and it doesn't seem to have anything to do with broadband. the speedchecker that is showing this is
(http://speed.io/pics/1894/2119/speed.io.png) (http://www.speed.io)
Your IP address belongs to IDNet, so you've definitely migrated.
Quote from: sfawcett2 on Mar 31, 2009, 16:24:02
I was wandering (or is that wondering) whether the Home supermax makes much difference to speed if the exchange is very busy or high contention. It says "Priority given at the exchange over standard ADSL traffic ".
There is a 'visible effect' of the priority, for example pings are some 3-4ms better for me on SuperMax. If pings don't worry you that much, ie you're not a gamer, and you aren't seeing a slowdown, you probably don't need to spend the extra.
Thanks for checking that Rik. Well I think I'm going to leave you all to it for tonight and give online gaming another go. Another big :thnks: to everyone in the forum. I've been very impressed since I first joined , you really do Idnet proud!
NP. You can see your own IP address in the router, but the staff see them on posts, and we tend to know the ranges in use. :)
Welcome to IDNet! :thumb:
Maverich
Like yourself I experienced dire speeds with Sky Connect after around 5pm each evening and in my case, decided to return to IDNet after two years for a stable connection 24/7. :thumb:
You have definitely (me too!) made the right decision to experience IDNet's superior service. :thumb:
Goodbye Sky Connect! Until you have experienced such a poor service you do not realise the significance of an upgraded product. ;)
:welcome: to IDNet Maverich
What has been said about Sky vs IDNet echoes mine and the experience of many others of Tiscali vs IDNet.
Long may IDNet prosper. :thumb:
Quote from: Rik on Mar 31, 2009, 18:26:25
I was about to suggest that but I've been offline playing with a new toy. Thanks, Steve. :thumb:
More new toys Rik. ;D Your attempts at encouraging people to spend money appear to be rubbing off on yourself. >:D
:zip: :zip: :out: Hold that image for a moment Steve ;)
I am afraid David that's flown right over my head! ;) :D
Welcome Maverich! Glad the migration went smoothly! :karmic:
Quote from: stevethegas on Mar 31, 2009, 22:26:30
I am afraid David that's flown right over my head! ;) :D
:lol: :rofl: Best way Steve :eek4:
Quote from: stevethegas on Mar 31, 2009, 22:18:35
More new toys Rik. ;D Your attempts at encouraging people to spend money appear to be rubbing off on yourself. >:D
I'm doing my bit to help the economy, Steve. ;D
Hi all, just thought i'd report back on my recent connection to Idnet. Was playing online last night and noticed a considerable improvement so this has definitely been a step in the right direction.
If I may ask though what I should be expecting in terms of speeds and If i'll be on a 10 day training period? My current stats are;
connection Speed 6240 kbps 448 kbps
Line Attenuation 31.5 db 18.0 db
Noise Margin 11.1 db 20.0 db
Test1 comprises of Best Effort Test: -provides background information.
Your DSL connection rate: 6240 kbps(DOWN-STREAM), 448 kbps(UP-STREAM)
IP profile for your line is - 4000 kbps
Actual IP throughput achieved during the test was - 3754 kbps
Thanks in advance for any feedback ;D
Your profile is wrong for your sync speed, providing your connection is stable, that will move to 5.5Mbps in the next few days. You appear to have a target noise margin of 12db, so if the line stabilises and maintains sync for 14 days, that will reduced to 9db, giving you an extra 500k, repeating again after a further 14 days if the line stays stable - by which I mean it has to maintain continuous sync for that period.
Ok thats good to know Rik. I'll keep an eye on it over the next few days. :)
I'm sure you will. :)
I know you will..............we all do ;D
Its just so addictive!! wish I never had a reason to look in the first place, I blame it on all my previous unreliable ISPs :mad:
After a while, you start to relax here, Maverich. ;)
You need to download a patch ;)
Or get a Paul McKenna CD. ;D
Quote from: Maverich on Apr 01, 2009, 17:21:30
Its just so addictive!! wish I never had a reason to look in the first place, I blame it on all my previous unreliable ISPs :mad:
It's one of the joys of using BT's network. ;D
Hi Maverick,
I left SKY select yesterday and Joined IDNET at the same time. With SKY select I was getting speed variations from 4Mb down to 800K in the evenings. I'm now addicted to speed checks!
OK only 2 days so far but after around 20 speed checks not one has gone below 4.2Mb and very nearly reached 5Mb. I took a gamble leaving SKY , the twice I complained they indicated it was faults in my house wiring.
I changed the router and checked the wiring, but only after changing to IDNET did it make a difference.
How is your speed comparing to SKY?
I'm a happy bunny... I hope it stays as it is , and a million others dont come to IDNET (its too good) and flood it !!
Steve
Most people don't want to pay IDNet's prices, Steve, so the customer base tends to be one of discriminating users who value quality and are prepared to pay for it.
Steve - My speeds have never gone below 4mb after the line had stabilized which is great for me, also any speed check I run it seems always very constant rather SKY sometimes didnt know whether it was a 500k connection or 2mb! I didnt even bother phoning SKy about my speeds as I was still in the "training" period which lasts for 10 days yet you can only cancel out of SKYs contract within 8 days. Something smelt fishy so I got out, finding Idnet was a dream come true and the extra money for Idnet is for them well deserved!
p.s I have cut down on the speed tests, only about 2 a day now :blush:
It sounds like you're "recovering" well. :P
Pays yer money takes yer choice... IDNET costs more and proves you get what you pay for. I did make a mistake with SKY temped by their £10 a month offer. IDNET is £17.50 ish but its so worth it! three nights into IDNET and not once below 4Mb.
I still had 3 months to go with sky (12 month contract), I will probably still have to pay them for the broadband untill July 1st. But I needed a reliable connection. So no regrets about leaving.
Now if I could only figure out this port forwarding on my new netgear router!!
Steve
Have you tried here? www.portforward.com
A good site. Portforward has never let me down.