Ok well
Everything and i mean everything is good to go
But
I installed the drivers off the disk for sound..no sound
Tried latest on the website
No sound...
Tried winamp and wmp + system sounds
its not muted and volume is full
Help! :-\
Sorry, Sam, I haven't a clue. Is the sound card flagged in device manager?
Two thoughts:-
Is the speaker cut out connection in the headphone jack socket faulty. Can you hear sound through headphones?
Could be a duff sound chip. I had this problem with a (secondhand) Shuttle motherboard. Showed up OK in device manager after driver loaded but no sound, no matter what I tried. Had to replace mobo in the end.
Well the connexant ac 97 does show up in device manager and there is the volume control in the bottom right.
Shall try the headphone jack though as thats a good idea
Has this machine been upgraded from xp or had a reinstall? Was the sound muted prior to this change? If so Toshiba USA laptop support have an unmute utility
Well headphone does work
But speakers do not
Is it just a case of them being faulty?
It sounds plausible, Sam, but were they working before?
Thats the thing i dont know...grr
Ill have to ask the "go between woman" to ask if they were before when she comes to collect it :rant2:
It does sound like the speakers to me - perhaps the wire has come off the motherboard.
just a total guess here if you have updated the drivers can you do a system restore and see if that works. What about in the Sounds and Audio Device Properties section is the correct device selected if there is more than one available.
Im talking XP here though dont know whats on the laptop.
Got hold of the woman.."oh yes the speakers dont work"
Makes my job about...impossible to do unless i knew that lol
Well anyway thanks guys
Another "simple" problem blown out of proportion by not getting enough background knowledge lol
karma for your troubles
It might be an idea for you to have a checklist when you take machines in, Sam, so that you can ask all the questions and not be struggling to fix things that don't work anyway.
Too right! :laugh:
Also, you could mark on the sheet any cosmetic damage, saves arguments later.
Good idea. :thumb:
Quote from: mrapoc on Mar 08, 2009, 18:27:07
Got hold of the woman.."oh yes the speakers dont work"
The headphone socket contains a crude switch. Basically when you push in the headphone plug the connector to the speakers is pushed back and the circuit completed to the phones. When you remove the headphone plug the connector is supposed to spring back and reconnect the speakers.
I'll wager that the fault lies with the springy bit of metal which has bent in the 'off' position. It's not worth opening it up to bend it back because the metal will be weakened and it will fail again in a very short time. Only real cure is replacing the socket, if it is available and probably not worth it on an older machine.