IDNetters Forums

Technical News & Discussion => IDNet Help => Topic started by: jameshurrell on Feb 27, 2009, 14:55:53

Title: smtp.idnet.com - down/problems?
Post by: jameshurrell on Feb 27, 2009, 14:55:53
I've started getting the password box in Thunderbird when attempting to send mail via smtp.idnet.com. A client has also phoned me with the same issue...

Trouble at idnet towers?
Title: Re: smtp.idnet.com - down/problems?
Post by: Lance on Feb 27, 2009, 14:57:08
Looks like it as webmail also appears to be down - I've just started a thread on the very topic!
Title: Re: smtp.idnet.com - down/problems?
Post by: Ardua on Feb 27, 2009, 14:58:54
 :bawl:

Yep - here we go again. A service update from IDNet would be appreciated.
Title: Re: smtp.idnet.com - down/problems?
Post by: Lance on Feb 27, 2009, 14:59:40
I'm sure we'll soon get one - I'll put a call in.
Title: Re: smtp.idnet.com - down/problems?
Post by: jonmalco on Feb 27, 2009, 14:59:58
Not working here as well.

Also RSS is down as well on the status updates etc.

Also can not log into customer account on idnet.net.
Title: Re: smtp.idnet.com - down/problems?
Post by: Rik on Feb 27, 2009, 15:05:15
There's a problem with a database server which is causing authentication problems, so email, access to the website and logons are affected. It's hoped it will be resolved shortly.
Title: Re: smtp.idnet.com - down/problems?
Post by: Rik on Feb 27, 2009, 15:39:34
 :update: Latest I have is that they hope to have things back to normal in the next half hour or so.
Title: Re: smtp.idnet.com - down/problems?
Post by: Rik on Feb 27, 2009, 15:48:26
Looks like it's fixed.  :thumb:
Title: Re: smtp.idnet.com - down/problems?
Post by: julika on Feb 27, 2009, 16:35:06
No, it isn't.  Mine is still down.
Title: Re: smtp.idnet.com - down/problems?
Post by: Rik on Feb 27, 2009, 16:36:23
Give support a ring, everything is working fine for me, so they'll need to check your situation for you.
Title: Re: smtp.idnet.com - down/problems?
Post by: DarkStar on Feb 27, 2009, 16:38:21
No problems here.
Title: Re: smtp.idnet.com - down/problems?
Post by: Simon on Feb 27, 2009, 16:44:41
No trouble here now either.