IDNetters Forums

Technical News & Discussion => IDNet Help => Topic started by: LesD on Feb 11, 2009, 19:54:02

Title: Brief loss of access to pop3.idnet.com
Post by: LesD on Feb 11, 2009, 19:54:02
I have just suffered a brief loss of access to pop3.idnet.com and to the forum and http://www.idnet.net/

Anyone experienced anything similar at about 7:50 PM?  ???
Title: Re: Brief loss of access to pop3.idnet.com
Post by: psp83 on Feb 11, 2009, 20:01:43
I've been getting it every night for the last few nights, 5 -15mins at a time.
Title: Re: Brief loss of access to pop3.idnet.com
Post by: Colin Burns on Feb 11, 2009, 20:01:58
dont mention mail servers it will make remember that i have to sort out my own.   never mind forgot about it already
Title: Re: Brief loss of access to pop3.idnet.com
Post by: Sebby on Feb 11, 2009, 20:20:58
I don't use IDNet mail so I'm not sure. No doubt you'll hear from some others, though. :)
Title: Re: Brief loss of access to pop3.idnet.com
Post by: LesD on Feb 11, 2009, 20:29:53
Quote from: Sebby on Feb 11, 2009, 20:20:58
I don't use IDNet mail so I'm not sure. No doubt you'll hear from some others, though. :)
It's not just mail Sebby the access to the forum is dire again since about 8:25 PM for me!  :dunno:
Title: Re: Brief loss of access to pop3.idnet.com
Post by: Colin Burns on Feb 11, 2009, 20:39:28
i just had a nice small glitch for 30 secs or so then everything went back to being hunky dorree

dang ive got to learn to spell
Title: Re: Brief loss of access to pop3.idnet.com
Post by: LesD on Feb 11, 2009, 20:50:03
My 2700 HGV Router Detailed Log has this at 8:26 PM for anyone more informed than me but I do see meaningful things like Connection Terminated;
connection lost, reconnecting; Broadband connection lost but I do not appear to have lost sync so far this evening.

INF  2009-02-11T20:26:18Z  ppp:  ppp0: No response to 3 echo-requests
NTC  2009-02-11T20:26:18Z  ppp:  ppp0: Serial link appears to be disconnected.
NTC  2009-02-11T20:26:18Z  ppp:  ppp0: Connection terminated.
INF  2009-02-11T20:26:18Z  ppp:  ppp0: connection lost, reconnecting...
WRN  2009-02-11T20:26:19Z  vrsip:  Broadband connection lost
NTC  2009-02-11T20:26:41Z  ppp:  ppp0: local IP address 91.ABC.DEF.GHI
NTC  2009-02-11T20:26:41Z  ppp:  ppp0: remote IP address 212.69.63.55
NTC  2009-02-11T20:26:41Z  ppp:  ppp0: primary DNS address 212.69.36.3
NTC  2009-02-11T20:26:41Z  ppp:  ppp0: secondary DNS address 212.69.40.3
INF  2009-02-11T20:26:41Z  ppp:  ppp0: up with ipv4 service on pppoa0

Somethings up Doc!  :dunno:
Title: Re: Brief loss of access to pop3.idnet.com
Post by: Simon on Feb 11, 2009, 21:04:01
Same here, Les, and one just now too.  :(
Title: Re: Brief loss of access to pop3.idnet.com
Post by: Glenn on Feb 11, 2009, 21:08:22
I'm not seeing ppp or connection lose, not sure what is happening?
Title: Re: Brief loss of access to pop3.idnet.com
Post by: Ted on Feb 11, 2009, 21:09:25
Quote from: Simon on Feb 11, 2009, 21:04:01
Same here, Les, and one just now too.  :(

Yep me too. No loss of sync or ppp, just no internet ??? Its been happening for a while now, not a big problem but getting more regular.
Title: Re: Brief loss of access to pop3.idnet.com
Post by: Simon on Feb 11, 2009, 21:34:23
I had a dropped PPP (I think - I don't really understand the logs)  at 20:29, but not for the blip at 20:59.  Very weird.

INF       2009-02-11T20:29:40Z      ppp:  ppp0: No response to 3 echo-requests
NTC    2009-02-11T20:29:40Z    ppp:  ppp0: Serial link appears to be disconnected.
NTC    2009-02-11T20:29:40Z    ppp:  ppp0: Connection terminated.
INF    2009-02-11T20:29:40Z    ppp:  ppp0: connection lost, reconnecting...
WRN    2009-02-11T20:29:42Z    vrsip:  Broadband connection lost
NTC    2009-02-11T20:30:03Z    ppp:  ppp0: local IP address 91.xxx.x.xx
NTC    2009-02-11T20:30:03Z    ppp:  ppp0: remote IP address 212.69.63.55
NTC    2009-02-11T20:30:03Z    ppp:  ppp0: primary DNS address 212.69.36.3
NTC    2009-02-11T20:30:03Z    ppp:  ppp0: secondary DNS address 212.69.40.3
INF    2009-02-11T20:30:03Z    ppp:  ppp0: up with ipv4 service on pppoa0
Title: Re: Brief loss of access to pop3.idnet.com
Post by: LesD on Feb 11, 2009, 21:45:26
This look the very same as the entry from my log Simon.

From the System Summary I can see that the router has been up for 8 hours.


Key Code: 528Y-27G4-A222-22BJ-B22V
System Time: Wednesday, February 11, 2009
09:41:38 PM
GMT Standard Time
Time Since Last Boot: 0  days  08: 04: 17
Last ID Post: Thursday, January 1, 1970
00:00:00 AM

I was not at my machine at about 13:35 when it last went down for reasons unbeknown to me.  :dunno:
Title: Re: Brief loss of access to pop3.idnet.com
Post by: Colin Burns on Feb 11, 2009, 21:54:53
i have no idea how to get to my 2700 router logs or i would check :dunno:

but my ping times are back to being sky high

Edit pressed post to early
Title: Re: Brief loss of access to pop3.idnet.com
Post by: Simon on Feb 11, 2009, 21:56:19
Mine is:

Key Code:     528Y-27G4-A222-22BJ-B22V
System Time:    Wednesday, February 11, 2009
09:54:35 PM
GMT Standard Time
Time Since Last Boot:    8  days  02: 08: 02
Last ID Post:    Thursday, January 1, 1970
00:00:00 AM
Title: Re: Brief loss of access to pop3.idnet.com
Post by: Simon on Feb 11, 2009, 21:57:11
Quote from: Colin Burns on Feb 11, 2009, 21:54:53
i have no idea how to get to my 2700 router logs or i would check :dunno:

Go here in your browser, Colin.  You'll need the router password.

http://home/xslt?PAGE=J34&THISPAGE=J01&NEXTPAGE=J34
Title: Re: Brief loss of access to pop3.idnet.com
Post by: jaydub on Feb 11, 2009, 21:58:47
As posted in the closed thread, we lost connectivity from the xbox and rebooted our WAG354G router to try and connect.

I probably reported the issue incorrectly in the other thread though.  The DSL light lit straight away, but it took 5 minutes for the internet light to come on.  I suspect this means it synced, but didn't enable the PPP session, but am more than willing to be corrected on that.
Title: Re: Brief loss of access to pop3.idnet.com
Post by: Glenn on Feb 11, 2009, 21:59:25
Quote from: LesD on Feb 11, 2009, 21:45:26
This look the very same as the entry from my log Simon.

From the System Summary I can see that the router has been up for 8 hours.


Key Code: 528Y-27G4-A222-22BJ-B22V
System Time: Wednesday, February 11, 2009
09:41:38 PM
GMT Standard Time
Time Since Last Boot: 0  days  08: 04: 17
Last ID Post: Thursday, January 1, 1970
00:00:00 AM

I was not at my machine at about 13:35 when it last went down for reasons unbeknown to me.  :dunno:


Les, is it a v1 or v2  channel 2700, if a v1 it may have been it's 300hr reboot
Title: Re: Brief loss of access to pop3.idnet.com
Post by: LesD on Feb 11, 2009, 22:06:58
Quote from: Glenn on Feb 11, 2009, 21:59:25
Les, is it a v1 or v2  channel 2700, if a v1 it may have been it's 300hr reboot

It's a single SSID one but I did a reboot myself just yesterday to try and sync above 3500 kbps to get another 500 kbps on my IP Profile but couldn't quite get there!. My firmware is the BT one, 5.29.107.19 and I thought this one didn't suffer the 300 hr reboot issue. I have seen thirty days in better times but they seem long gone now.  :(
Title: Re: Brief loss of access to pop3.idnet.com
Post by: Colin Burns on Feb 12, 2009, 00:08:27
apart from the blimp that made me start who "kicked the DNS server" ive not really had any problems and ive been doing a hell of alot of work tonight running round the net. and my router logs well they are about as helpful as a instruction manual with no writing in it
Title: Re: Brief loss of access to pop3.idnet.com
Post by: Colin Burns on Feb 12, 2009, 00:33:32
well so much for not noticing problems had to say it couldnt get to idnetters but the rest of the net seemed fine.
Title: Re: Brief loss of access to pop3.idnet.com
Post by: Vodor on Feb 13, 2009, 20:13:13
DNs dropped a few times for me this week, and about 3 times tonight. Changed to opendns again - doesn't really bother me what dns I use but annoying anyway.
Title: Re: Brief loss of access to pop3.idnet.com
Post by: Simon on Feb 13, 2009, 20:16:18
Irritating indeed!  IDNet are investigating as we speak.  :)
Title: Re: Brief loss of access to pop3.idnet.com
Post by: Danni on Feb 13, 2009, 20:25:07
Just had a DNS drop again. Anything I can do to help? My pings are normal.

Of course, if it gets too annoying, I'll swap to open dns :)
Title: Re: Brief loss of access to pop3.idnet.com
Post by: kinmel on Feb 13, 2009, 20:34:12
Quote from: Danni on Feb 13, 2009, 20:25:07
Just had a DNS drop again. Anything I can do to help? My pings are normal.

Of course, if it gets too annoying, I'll swap to open dns :)

Idnetters was down, rest was Ok because I use opendns
Title: Re: Brief loss of access to pop3.idnet.com
Post by: Sebby on Feb 13, 2009, 21:06:58
Quote from: Danni on Feb 13, 2009, 20:25:07
Just had a DNS drop again. Anything I can do to help? My pings are normal.

Use OpenDNS (which, imho, is better anyway). :)
Title: Re: Brief loss of access to pop3.idnet.com
Post by: Mohux_Jnr on Feb 13, 2009, 21:10:59
Forgive my ignorance, but how do you swap?. I work from home and over the last 2 days browsing has been impossible, for the last 4 hours it has continually crashed out at virtually every site I visit!!.

Is openDNS just a case of assigning the dns servers rather than the generic " get automatically from isp " ?, if so can somebody confirm the primary and secondary dns servers?.

Title: Re: Brief loss of access to pop3.idnet.com
Post by: Sebby on Feb 13, 2009, 21:16:48
Have a look here (https://www.opendns.com/start). :)
Title: Re: Brief loss of access to pop3.idnet.com
Post by: Mohux_Jnr on Feb 13, 2009, 21:23:14
aha...many thanks  :blush:
Title: Re: Brief loss of access to pop3.idnet.com
Post by: Sebby on Feb 13, 2009, 21:24:13
NP. :)
Title: Re: Brief loss of access to pop3.idnet.com
Post by: Joel on Feb 13, 2009, 22:17:01
Im fed up now.

Download speeds so slow I cant watch youtube, and ping time to high heaven.

Im on the edge of a breakdown.

Thing is, I tried it at work and they are also pinging about 400 to london - BT having troubles????
Title: Re: Brief loss of access to pop3.idnet.com
Post by: Lance on Feb 13, 2009, 23:05:41
Hi Joel. It could possibly be a BT issue but there are too many uncertainties at the moment. Certainly downloads and pings are generally fine now. Any idea what your router stats are?
Title: Re: Brief loss of access to pop3.idnet.com
Post by: Sebby on Feb 14, 2009, 00:36:46
It could also be the DNS, which IDNet have confirmed is having trouble. Try OpenDNS and see if that improves things.
Title: Re: Brief loss of access to pop3.idnet.com
Post by: Aaron on Feb 14, 2009, 00:43:14
Can I use both IDNet and OpenDNS DNS servers? i.e. Primary DNS being IDNet and Secondary being OpenDNS. And does it look up DNS from secondary if the primary one fails to get an IP address of a website?
Title: Re: Brief loss of access to pop3.idnet.com
Post by: Sebby on Feb 14, 2009, 00:44:40
Yes, you can do exactly that. :)
Title: Re: Brief loss of access to pop3.idnet.com
Post by: Aaron on Feb 14, 2009, 00:55:56
Ok I've done that on my router now, but https://www.opendns.com/start still shows broken images but that might be a problem on their end with 404 images. Did IP renew on my desktop and got

DNS Servers . . . . . . . . . . . : 212.69.36.3
                                    208.67.222.222

which checks out good. I tried the signup feature on OpenDNS and it thinks I'm not using their servers though  ???
Title: Re: Brief loss of access to pop3.idnet.com
Post by: Simon on Feb 14, 2009, 09:30:30
Sorry, I can't help with this, but I'm sure someone more technical than me will be out of their pit soon.  ;)
Title: Re: Brief loss of access to pop3.idnet.com
Post by: Rik on Feb 14, 2009, 10:11:40
Quote from: Aaron on Feb 14, 2009, 00:55:56
which checks out good. I tried the signup feature on OpenDNS and it thinks I'm not using their servers though  ???

You may have to use both their servers Aaron, as if you arrive there through the IDNet server, it will think you're not using them.
Title: Re: Brief loss of access to pop3.idnet.com
Post by: Steve on Feb 14, 2009, 10:12:22
Quote from: Aaron on Feb 14, 2009, 00:55:56
Ok I've done that on my router now, but https://www.opendns.com/start still shows broken images but that might be a problem on their end with 404 images. Did IP renew on my desktop and got

DNS Servers . . . . . . . . . . . : 212.69.36.3
                                    208.67.222.222

which checks out good. I tried the signup feature on OpenDNS and it thinks I'm not using their servers though  ???

As Rik said. I just put both Open dns server listing into the TCP/IPv4 properties of the network adaptor on the PC currently in use . Looks like you pick up idnet's first whilst its working with opendns as the fall back
Title: Re: Brief loss of access to pop3.idnet.com
Post by: Sebby on Feb 14, 2009, 14:31:31
You can check if you're using OpenDNS by going to http://www.opendns.com/welcome/.