IDNetters Forums

Technical News & Discussion => IDNet Help => Topic started by: Rik on Feb 07, 2009, 12:44:59

Title: Anyone else lose PPP
Post by: Rik on Feb 07, 2009, 12:44:59
12:42, for just under a minute?
Title: Re: Anyone else lose PPP
Post by: Steve on Feb 07, 2009, 12:47:23
No not me, just can't access MS support since about that time
Title: Re: Anyone else lose PPP
Post by: Rik on Feb 07, 2009, 12:48:47
It's OK for me, Steve.
Title: Re: Anyone else lose PPP
Post by: gyruss on Feb 07, 2009, 12:49:16
Yes, total loss of internet at around that time.  Router's internet light went off.. then came back on soon after.
Title: Re: Anyone else lose PPP
Post by: David on Feb 07, 2009, 12:49:24
Yes just got back Rik  ???
Title: Re: Anyone else lose PPP
Post by: arturus on Feb 07, 2009, 12:49:58
Mine went down around the same time and it still is :(
Title: Re: Anyone else lose PPP
Post by: Peyr on Feb 07, 2009, 12:51:21
Yep, it died and just came back up now.
Title: Re: Anyone else lose PPP
Post by: arturus on Feb 07, 2009, 12:51:55
It just came back up.
Title: Re: Anyone else lose PPP
Post by: Baz on Feb 07, 2009, 12:52:23
just saw this after posting elsewhere  :) checked router logs and looks like no drop here. but slow as i said in other post
Title: Re: Anyone else lose PPP
Post by: Rik on Feb 07, 2009, 12:54:11
Looking at my ping log, it gives a longer drop out, 12:39-12:42.
Title: Re: Anyone else lose PPP
Post by: Steve on Feb 07, 2009, 12:56:22
Quote from: Rik on Feb 07, 2009, 12:48:47
It's OK for me, Steve.

It is ok for me now I wonder whether they were related
Title: Re: Anyone else lose PPP
Post by: Rik on Feb 07, 2009, 12:58:09
I don't know, Steve, but it seems a strange coincidence if they weren't.
Title: Re: Anyone else lose PPP
Post by: Ann on Feb 07, 2009, 12:58:39
I lost ppp twice in quick succession, according to the log, in all lasting about 4 minutes.
Title: Re: Anyone else lose PPP
Post by: Rik on Feb 07, 2009, 12:59:37
That's about what I saw, Ann, there was a brief return of service in the middle of my span.
Title: Re: Anyone else lose PPP
Post by: Glenn on Feb 07, 2009, 13:00:28
My router retrained at 12.31
Title: Re: Anyone else lose PPP
Post by: Rik on Feb 07, 2009, 13:04:26
I wonder if this was a rolling problem, then?
Title: Re: Anyone else lose PPP
Post by: David on Feb 07, 2009, 13:04:38
07/02/09 13:02:15
Speed Down    3211.15 Kbps ( 3.1 Mbps )
Speed Up    379.60 Kbps ( 0.4 Mbps )
Port    8095
Server    speedtest1.thinkbroadband.com
IP Address    212.69.45.185

This is showing slower than normal......would a reboot help this  :dunno:
Title: Re: Anyone else lose PPP
Post by: Rik on Feb 07, 2009, 13:06:11
It might, David, but it could be congestion somewhere.

Try this one:

http://www.speedtest.bbmax.co.uk/
Title: Re: Anyone else lose PPP
Post by: Ray on Feb 07, 2009, 13:10:22
No drop here either.
Title: Re: Anyone else lose PPP
Post by: Rik on Feb 07, 2009, 13:10:45
IDNet are picking on me. ;D
Title: Re: Anyone else lose PPP
Post by: Steve on Feb 07, 2009, 13:13:26
Quote from: badpianoplayer on Feb 07, 2009, 13:04:38

This is showing slower than normal......would a reboot help this  :dunno:

If your ping times are ok I'd leave it alone
Title: Re: Anyone else lose PPP
Post by: Ray on Feb 07, 2009, 13:15:11
Quote from: Rik on Feb 07, 2009, 13:10:45
IDNet are picking on me. ;D

Looks like it, Rik.  ;D
Title: Re: Anyone else lose PPP
Post by: zappaDPJ on Feb 07, 2009, 13:17:49
I've had no loss of PPP today but my throughput on the down stream is less than half of what it usually is and more importantly for me my latency is abysmal. What I do find strange is that individual pings to a location varying quite a lot e.g.

Microsoft Windows [Version 6.0.6001]
Copyright (c) 2006 Microsoft Corporation.  All rights reserved.

C:\Users\zappaDPJ>ping www.idnet.com -n 50

Pinging www.idnet.com [212.69.36.10] with 32 bytes of data:
Reply from 212.69.36.10: bytes=32 time=55ms TTL=59
Reply from 212.69.36.10: bytes=32 time=51ms TTL=59
Reply from 212.69.36.10: bytes=32 time=28ms TTL=59
Reply from 212.69.36.10: bytes=32 time=67ms TTL=59
Reply from 212.69.36.10: bytes=32 time=86ms TTL=59
Reply from 212.69.36.10: bytes=32 time=67ms TTL=59
Reply from 212.69.36.10: bytes=32 time=26ms TTL=59
Reply from 212.69.36.10: bytes=32 time=18ms TTL=59
Reply from 212.69.36.10: bytes=32 time=18ms TTL=59
Reply from 212.69.36.10: bytes=32 time=29ms TTL=59
Reply from 212.69.36.10: bytes=32 time=50ms TTL=59
Reply from 212.69.36.10: bytes=32 time=25ms TTL=59
Reply from 212.69.36.10: bytes=32 time=20ms TTL=59
Reply from 212.69.36.10: bytes=32 time=14ms TTL=59
Reply from 212.69.36.10: bytes=32 time=51ms TTL=59
Reply from 212.69.36.10: bytes=32 time=41ms TTL=59
Reply from 212.69.36.10: bytes=32 time=52ms TTL=59
Reply from 212.69.36.10: bytes=32 time=59ms TTL=59
Reply from 212.69.36.10: bytes=32 time=16ms TTL=59
Reply from 212.69.36.10: bytes=32 time=13ms TTL=59
Reply from 212.69.36.10: bytes=32 time=46ms TTL=59
Reply from 212.69.36.10: bytes=32 time=50ms TTL=59
Reply from 212.69.36.10: bytes=32 time=35ms TTL=59
Reply from 212.69.36.10: bytes=32 time=19ms TTL=59
Reply from 212.69.36.10: bytes=32 time=14ms TTL=59
Reply from 212.69.36.10: bytes=32 time=25ms TTL=59
Reply from 212.69.36.10: bytes=32 time=40ms TTL=59
Reply from 212.69.36.10: bytes=32 time=62ms TTL=59
Reply from 212.69.36.10: bytes=32 time=78ms TTL=59
Reply from 212.69.36.10: bytes=32 time=62ms TTL=59
Reply from 212.69.36.10: bytes=32 time=71ms TTL=59
Reply from 212.69.36.10: bytes=32 time=64ms TTL=59
Reply from 212.69.36.10: bytes=32 time=41ms TTL=59
Reply from 212.69.36.10: bytes=32 time=36ms TTL=59
Reply from 212.69.36.10: bytes=32 time=32ms TTL=59
Reply from 212.69.36.10: bytes=32 time=55ms TTL=59
Reply from 212.69.36.10: bytes=32 time=102ms TTL=59
Reply from 212.69.36.10: bytes=32 time=36ms TTL=59
Reply from 212.69.36.10: bytes=32 time=24ms TTL=59
Reply from 212.69.36.10: bytes=32 time=30ms TTL=59
Reply from 212.69.36.10: bytes=32 time=81ms TTL=59
Reply from 212.69.36.10: bytes=32 time=62ms TTL=59
Reply from 212.69.36.10: bytes=32 time=104ms TTL=59
Reply from 212.69.36.10: bytes=32 time=72ms TTL=59
Reply from 212.69.36.10: bytes=32 time=109ms TTL=59
Reply from 212.69.36.10: bytes=32 time=115ms TTL=59
Reply from 212.69.36.10: bytes=32 time=127ms TTL=59
Reply from 212.69.36.10: bytes=32 time=117ms TTL=59
Reply from 212.69.36.10: bytes=32 time=69ms TTL=59
Reply from 212.69.36.10: bytes=32 time=146ms TTL=59

Ping statistics for 212.69.36.10:
   Packets: Sent = 50, Received = 50, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
   Minimum = 13ms, Maximum = 146ms, Average = 54ms

C:\Users\zappaDPJ>
Title: Re: Anyone else lose PPP
Post by: David on Feb 07, 2009, 13:20:26
t might, David, but it could be congestion somewhere.

Try this one:
Download Speed: 3152 kbps (394 KB/sec )   Upload Speed: 347 kbps (43.4 KB/sec )

Ping 241  :dunno:

This site wont let me log in  :dunno:

Speed is the same rougly...Im not bothered really will see later
Title: Re: Anyone else lose PPP
Post by: Rik on Feb 07, 2009, 13:23:49
If things don't improve, a reboot may help.
Title: Re: Anyone else lose PPP
Post by: Steve on Feb 07, 2009, 13:26:56
Vista> Start search> type cmd> right click on cmd run as administrator then type ping idnet.net. This seems to be more accurate than that speedtest. If pings are high it may be worth a reboot
Title: Re: Anyone else lose PPP
Post by: David on Feb 07, 2009, 13:34:04
QuoteIf things don't improve, a reboot may help.

:thnks:
Title: Re: Anyone else lose PPP
Post by: David on Feb 07, 2009, 13:36:14
Quote from: stevethegas on Feb 07, 2009, 13:26:56
Vista> Start search> type cmd> right click on cmd run as administrator then type ping idnet.net. This seems to be more accurate than that speedtest. If pings are high it may be worth a reboot

Thanks Steve  :thumb:
Title: Re: Anyone else lose PPP
Post by: David on Feb 07, 2009, 13:39:31
Microsoft Windows [Version 6.0.6001]
Copyright (c) 2006 Microsoft Corporation.  All rights reserved.

C:\Windows\system32>ping idnet.com

Pinging idnet.com [212.69.36.10] with 32 bytes of data:
Reply from 212.69.36.10: bytes=32 time=172ms TTL=59
Reply from 212.69.36.10: bytes=32 time=147ms TTL=59
Reply from 212.69.36.10: bytes=32 time=142ms TTL=59
Reply from 212.69.36.10: bytes=32 time=161ms TTL=59

Ping statistics for 212.69.36.10:
    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 142ms, Maximum = 172ms, Average = 155ms

C:\Windows\system32>

How that  ;)
Title: Re: Anyone else lose PPP
Post by: Rik on Feb 07, 2009, 13:42:29
Good for effort, poor for result. :)
Title: Re: Anyone else lose PPP
Post by: Steve on Feb 07, 2009, 13:44:10
Worth a reboot? unless your worried about the resync and a profile drop
Title: Re: Anyone else lose PPP
Post by: Rik on Feb 07, 2009, 13:45:08
I've just reset the PPP session, Steve, without any improvement.
Title: Re: Anyone else lose PPP
Post by: David on Feb 07, 2009, 13:45:24
I only semi understand it but its something else learned and it may help someone or something  ;D


Sorry I cant worry about something which isnt having an impact on my life thanks for the tip though  :thumb:

That reads back wrong guys hope you know what I mean,its a personal thing only
Title: Re: Anyone else lose PPP
Post by: Steve on Feb 07, 2009, 13:47:40
Quote from: Rik on Feb 07, 2009, 13:45:08
I've just reset the PPP session, Steve, without any improvement.

You mean you have access to the innermost workings of David's router :eek4:
Title: Re: Anyone else lose PPP
Post by: David on Feb 07, 2009, 13:50:51
He has access to my freezer and even the wife has a grin on her face........and I was on nights last night  ;D
Title: Re: Anyone else lose PPP
Post by: Sebby on Feb 07, 2009, 14:16:32
:lol:
Title: Re: Anyone else lose PPP
Post by: Rik on Feb 07, 2009, 14:28:01
No need to shout, Seb. :)
Title: Re: Anyone else lose PPP
Post by: Ray on Feb 07, 2009, 14:31:29
Quote from: Rik on Feb 07, 2009, 14:28:01
No need to shout, Seb. :)

It's probably because he's using his mobile, Rik, obviously got a poor signal.  ;D
Title: Re: Anyone else lose PPP
Post by: Rik on Feb 07, 2009, 14:38:16
:lol: ;)
Title: Re: Anyone else lose PPP
Post by: Simon_idnet on Feb 07, 2009, 14:54:00
We're still working the routers today to improve our routing.
Simon
Title: Re: Anyone else lose PPP
Post by: David on Feb 07, 2009, 14:55:50
 :thnks: Simon........................Now thats service  :thumb:
Title: Re: Anyone else lose PPP
Post by: Rik on Feb 07, 2009, 14:57:14
Is it worth trying to improve pings with a re-connection, Simon, or best to wait a while?
Title: Re: Anyone else lose PPP
Post by: Simon_idnet on Feb 07, 2009, 15:04:35
None of our pipes are congested today. We are quite well balanced, for a change! Once the routes have reconverged we should be back to normal.
S


Title: Re: Anyone else lose PPP
Post by: Rik on Feb 07, 2009, 15:06:19
Well balanced. Hmmm. ;D
Title: Re: Anyone else lose PPP
Post by: David on Feb 07, 2009, 15:14:20
Had to reboot,but sorted


   07/02/09 15:12:52
Speed Down    5190.33 Kbps ( 5.1 Mbps )
Speed Up    378.50 Kbps ( 0.4 Mbps )
Port    8095
Server    speedtest1.thinkbroadband.com
IP Address    212.69.45.185

Title: Re: Anyone else lose PPP
Post by: Sebby on Feb 07, 2009, 18:46:00
Quote from: Rik on Feb 07, 2009, 14:28:01
No need to shout, Seb. :)

:blush:
Title: Re: Anyone else lose PPP
Post by: Rik on Feb 07, 2009, 18:49:29
 ;D

Sorry, couldn't resist. :)
Title: Re: Anyone else lose PPP
Post by: Sebby on Feb 07, 2009, 19:06:25
I knew I'd done it, but you can't edit using the mobile site. :P
Title: Re: Anyone else lose PPP
Post by: Rik on Feb 07, 2009, 19:08:12
That's a drag. :(
Title: Re: Anyone else lose PPP
Post by: Danni on Feb 08, 2009, 02:18:52
I lost ppp earlier, and then was having a few momentary drop outs in WoW. It's been fine for a few hours now, though.
Title: Re: Anyone else lose PPP
Post by: Rik on Feb 08, 2009, 10:32:43
What sort of time, Danni?
Title: Re: Anyone else lose PPP
Post by: colirv on Feb 08, 2009, 10:45:04
I lost PPP lunchtime-ish yesterday. Gave it 1/2 hour, rebooted (my router can't do this by itself!) and it was fine.
Title: Re: Anyone else lose PPP
Post by: Rik on Feb 08, 2009, 10:45:41
That fits with the general pattern, it hit around 12:40. :)
Title: Re: Anyone else lose PPP
Post by: David on Feb 08, 2009, 10:53:22
QuoteI knew I'd done it, but you can't edit using the mobile site.

I know the feeling Sebby I do it all the time,at my desktop.......you will get used to it and others wont mind ;D


watch out for Miss Brodie though in the form of Jill  ;)
Title: Re: Anyone else lose PPP
Post by: Sebby on Feb 08, 2009, 11:40:46
:hehe:
Title: Re: Anyone else lose PPP
Post by: Niall on Feb 08, 2009, 16:22:31
My connection dropped about 30 mins ago. Only an approximate time as I'm doing my sunday running around like a headless chicken thing, so I'm guessing.
Title: Re: Anyone else lose PPP
Post by: Rik on Feb 08, 2009, 16:25:11
Nothing here at that time, Niall. I lost connection into IDNet, but not the rest of the web, from 14:47-15:00.
Title: Re: Anyone else lose PPP
Post by: Glenn on Feb 08, 2009, 16:27:58
I just thought you was off watching Wales outplay Scotland  >:D
Title: Re: Anyone else lose PPP
Post by: Rik on Feb 08, 2009, 16:29:19
I know better than to make myself cry. :)
Title: Re: Anyone else lose PPP
Post by: David on Feb 08, 2009, 16:46:26
QuoteNothing here at that time, Niall. I lost connection into IDNet, but not the rest of the web, from 14:47-15:00.

Ditto Rik.......
Title: Re: Anyone else lose PPP
Post by: Rik on Feb 08, 2009, 16:47:44
Thanks, David. :)
Title: Re: Anyone else lose PPP
Post by: David on Feb 08, 2009, 16:50:38
Welcome may help to track any rogue element or localise the issue.... :thumb: :fingers: good luck
Title: Re: Anyone else lose PPP
Post by: Rik on Feb 08, 2009, 16:52:26
I think we need it this week, David. :hide:
Title: Re: Anyone else lose PPP
Post by: David on Feb 08, 2009, 16:58:12
It will get sorted out Im sure of this...its related to the new router even I know this,




Tin hats for sale  BOGOF
Title: Re: Anyone else lose PPP
Post by: kinmel on Feb 08, 2009, 17:01:31
Those who lost all internet access were probably using Idnet's DNS servers too.
Title: Re: Anyone else lose PPP
Post by: Rik on Feb 08, 2009, 17:20:26
That's my belief, Alan. One is behind the router which connects to the 'internal' IDNet network, ie their website, us etc, the other is 'this side' of it. I was getting slow DNS resolution, which fits with the remaining server being overloaded.