IDNetters Forums

Technical News & Discussion => IDNet Help => Topic started by: conneh on Feb 02, 2009, 21:49:24

Title: Slowness.
Post by: conneh on Feb 02, 2009, 21:49:24
Have never had any problems with IDNet in the past... However this past week i have noticed my ping is about 100 - 150.
I have ran speed test and they are fine, around 6700 Down and 350 Down, which is normal - however the ms is around 90 (Instead of 10 - 15).

Heres some tracerts.

Tracing route to bbc.com [212.58.253.67]
over a maximum of 30 hops:

  1    <1 ms    <1 ms    <1 ms  192.168.2.1
  2    19 ms    13 ms    19 ms  telehouse-gw2-lo2.idnet.net [212.69.63.55]
  3    68 ms   278 ms   143 ms  telehouse-gw3-g0-1-400.idnet.net [212.69.63.243]

  4    89 ms    65 ms    59 ms  rt-lonap-b.thdo.bbc.co.uk [193.203.5.91]
  5    88 ms    86 ms    80 ms  212.58.238.133
  6    46 ms    74 ms    81 ms  te12-1.hsw0.cwwtf.bbc.co.uk [212.58.239.222]
  7     *        *        *     Request timed out.
  8     *        *        *     Request timed out.

Tracing route to multiplay.co.uk [85.236.96.22]
over a maximum of 30 hops:

  1    <1 ms    <1 ms    <1 ms  192.168.2.1
  2    94 ms    81 ms   334 ms  telehouse-gw2-lo2.idnet.net [212.69.63.55]
  3    95 ms    95 ms   110 ms  telehouse-gw3-g0-1-400.idnet.net [212.69.63.243]

  4    96 ms    89 ms    93 ms  lonap2.enta.net [193.203.5.135]
  5    93 ms    90 ms   284 ms  te4-4.telehouse-east.core.enta.net [87.127.236.9
7]
  6    56 ms    67 ms    78 ms  te5-4.global-switch.core.enta.net [87.127.236.82
]
  7    89 ms    95 ms    98 ms  te1-1.interxion.core.enta.net [87.127.236.86]
  8   101 ms   107 ms    95 ms  gi4-3.enta-transit.as35028.net [84.45.252.122]
  9    37 ms    42 ms    33 ms  po0-1-650-cr1.ixnlon.as35028.net [85.236.110.6]

10    44 ms    51 ms    43 ms  www1.multiplay.co.uk [85.236.96.22]

Trace complete.

Any ideas?

Thanks
Title: Re: Slowness.
Post by: MarkE on Feb 02, 2009, 21:54:36
Conneh see the following link   http://www.idnetters.co.uk/forums/index.php?topic=12515.150    quite a few people with problems and have a Karma,i have a feeling a few could do with some
right now
Title: Re: Slowness.
Post by: conneh on Feb 02, 2009, 22:01:11
Oof!

Dosn't look good.

Are IDNet trying to resolve this at all?

I do miss my 10 - 15 pings :(
Title: Re: Slowness.
Post by: Simon on Feb 02, 2009, 22:07:39
IDNet hope to resolve these issues in the next 24 hours, which have apparently happened as a result of having to rebalance the network following the new capacity added on Friday.

:welc:  :karma:
Title: Re: Slowness.
Post by: Glenn on Feb 02, 2009, 22:31:54
My pings have risen over the day from 23 - 190ms, its starting to reduce now.
Title: Re: Slowness.
Post by: mrapoc on Feb 02, 2009, 22:33:02
My pings used to be like 20ms, slowly increased over the past 6 months. This month its at 180ms
lol..
Title: Re: Slowness.
Post by: Lance on Feb 02, 2009, 22:52:42
Welcome to the forum, Conneh!

My understanding of the issue is that although the BT management software should be automatically balancing the centrals as and when people initiate a PPP session, the software isn't working correctly and IDNet have been trying to manually rebalance the centrals themselves. It should all be sorted, as Simon has said, over the next 24 hours or so.

FWIW, currently my pings are averaging about 10ms higher than normal.
Title: Re: Slowness.
Post by: conneh on Feb 02, 2009, 23:17:37
Thanks for the heads up - glad your onto the case! :)
Ping is normal now... 15 - hoever, it is 11:15 ;)
Title: Re: Slowness.
Post by: Lance on Feb 02, 2009, 23:35:27
Quote from: conneh on Feb 02, 2009, 23:17:37
Thanks for the heads up - glad your onto the case! :)


We're not, but IDNet are - we're only a unofficial forum!
Title: Re: Slowness.
Post by: Sebby on Feb 03, 2009, 13:59:43
:welc: :karma:

This is being discussed here (http://www.idnetters.co.uk/forums/index.php?topic=12515.150). I'll close this so we don't have too many threads on the same topic! :)