IDNetters Forums

Technical News & Discussion => IDNet Help => Topic started by: Steve on Jan 14, 2009, 10:28:42

Title: Idnet Customer portal and RSS feeds
Post by: Steve on Jan 14, 2009, 10:28:42
Anyone else had any issues in the last few days?

I have reported it again to customer support and they agree there is an issue but I am not sure whether its only me who is affected,as usual 5 mins since phone call now working again :thumb:
Title: Re: Idnet Customer portal and RSS feeds
Post by: Rik on Jan 14, 2009, 10:29:59
Not me, but I know Martin has just reset the server.
Title: Re: Idnet Customer portal and RSS feeds
Post by: Simon on Jan 14, 2009, 10:30:39
I rarely use it, Steve, sorry.
Title: Re: Idnet Customer portal and RSS feeds
Post by: Steve on Jan 14, 2009, 10:36:47
I need the RSS feed when son's home from University, 21Gb gone and not half a month past yet,he blames Windows 7 ;D
Title: Re: Idnet Customer portal and RSS feeds
Post by: Rik on Jan 14, 2009, 10:38:57
The feeds are working again.
Title: Re: Idnet Customer portal and RSS feeds
Post by: kinmel on Jan 14, 2009, 10:43:57
The feeds for month so far, and 4 days peak and off peak are working OK for me, although the very top feed claims that "Live Bookmark feed failed to load"
Title: Re: Idnet Customer portal and RSS feeds
Post by: Steve on Jan 14, 2009, 10:51:01
Its fine for me now,I've just had intermittent issues over the last few days, been keeping an eye on the feed due to excessive downloads earlier this month.

I know its only a £1 per extra GB but its a matter of principal as I pay the bill. He's got used to free unlimited broadband at University :)
Title: Re: Idnet Customer portal and RSS feeds
Post by: Rik on Jan 14, 2009, 10:52:05
So that's where all the money goes in the education system. ;)
Title: Re: Idnet Customer portal and RSS feeds
Post by: davej99 on Jan 14, 2009, 13:28:27
Having problems logging on to my account. It just times out. Is it just me?
Title: Re: Idnet Customer portal and RSS feeds
Post by: Sebby on Jan 14, 2009, 13:29:11
Quote from: stevethegas on Jan 14, 2009, 10:36:47
I need the RSS feed when son's home from University, 21Gb gone and not half a month past yet,he blames Windows 7 ;D

I'd blame Vista. If it hadn't been so bad, they wouldn't have needed to bring out a new OS so soon. :P :out:
Title: Re: Idnet Customer portal and RSS feeds
Post by: Steve on Jan 14, 2009, 13:47:36
Quote from: davej99 on Jan 14, 2009, 13:28:27
Having problems logging on to my account. It just times out. Is it just me?

Same here again!
Title: Re: Idnet Customer portal and RSS feeds
Post by: davej99 on Jan 14, 2009, 14:41:30
Seems to be running OK now.
Title: Re: Idnet Customer portal and RSS feeds
Post by: Rik on Jan 14, 2009, 15:14:28
They have been working on the server today.
Title: Re: Idnet Customer portal and RSS feeds
Post by: Sebby on Jan 14, 2009, 20:14:50
Can I suggest they use a desk next time? :P :out:
Title: Re: Idnet Customer portal and RSS feeds
Post by: Rik on Jan 15, 2009, 10:04:15
:grn: ;D
Title: Re: Idnet Customer portal and RSS feeds
Post by: Sebby on Jan 15, 2009, 12:32:39
:ithank:
Title: Re: Idnet Customer portal and RSS feeds
Post by: colirv on Jan 15, 2009, 21:03:00
I'm now getting bandwidth usage figures hourly, which is a bit of a pain. Anyone else getting this?
Title: Re: Idnet Customer portal and RSS feeds
Post by: Steve on Jan 15, 2009, 21:11:44
Not sure I know what you mean, however I can see a time on my bookmark feed link in firefox,also my upload is quoted down to 7 decimal places.
Title: Re: Idnet Customer portal and RSS feeds
Post by: colirv on Jan 15, 2009, 22:53:50
I used to get one of these
(http://i44.tinypic.com/e9jeo3.gif)
once a day. I'm now getting them every hour, with the end time (21.13.10.0 in the example) increased by an hour.
Title: Re: Idnet Customer portal and RSS feeds
Post by: Steve on Jan 15, 2009, 23:17:12
Sorry for being stupid but is this an RSS feed into your email client? if so can you not change how often it asks to be updated?
Title: Re: Idnet Customer portal and RSS feeds
Post by: colirv on Jan 16, 2009, 00:36:16
Thanks Steve - you're not the one being stupid! I'd forgotten I'd set it up originally, and for some reason the setting had reverted to a default. Doh!
Title: Re: Idnet Customer portal and RSS feeds
Post by: Steve on Jan 16, 2009, 08:48:19
NP,I use Thunderbird and even though it is set to update every 100 minutes I am not bombarded by repeated updates,I just normally click on the Firefox toolbar where I have a idnet RSS bookmark is located.
Title: Re: Idnet Customer portal and RSS feeds
Post by: Rik on Jan 16, 2009, 10:22:26
There does seem to have been a change to the RSS feed, which used to be updated daily, and is now being updated hourly. The problem is, as the day goes on, the projection becomes less accurate. The number of decimal places has been fixed.
Title: Re: Idnet Customer portal and RSS feeds
Post by: Steve on Jan 16, 2009, 15:29:42
Presumably work in progress, as at the moment it is not available to me at all via RSS
Title: Re: Idnet Customer portal and RSS feeds
Post by: Rik on Jan 16, 2009, 15:41:45
Just checking...
Title: Re: Idnet Customer portal and RSS feeds
Post by: Steve on Jan 16, 2009, 15:57:05
Its working now ;D
Title: Re: Idnet Customer portal and RSS feeds
Post by: Rik on Jan 16, 2009, 15:58:12
Check complete. ;)
Title: Re: Idnet Customer portal and RSS feeds
Post by: Danni on Jan 16, 2009, 18:33:18
That explains why my google reader is being spammed  :-\
Title: Re: Idnet Customer portal and RSS feeds
Post by: Rik on Jan 16, 2009, 18:40:33
It seems to have settled on a schedule of hourly updates, which I find strange, as the projections just get more inaccurate as they day goes on. :(
Title: Re: Idnet Customer portal and RSS feeds
Post by: Danni on Jan 24, 2009, 17:51:34
I wanted to keep them, I did, but I had to unsubscribe as about half my feeds were IDNet bandwidth usage, and it was annoying me.
Title: Re: Idnet Customer portal and RSS feeds
Post by: mchunt_idnet on Jan 24, 2009, 18:39:37
I am testing an updated version of the feed (v3) which works off our daily summary, this will prevent over eager feed readers getting swamped with hourly updates. 

Quote from: Danni on Jan 24, 2009, 17:51:34
I wanted to keep them, I did, but I had to unsubscribe as about half my fneeds were IDNet bandwidth usage, and it was annoying me.
Title: Re: Idnet Customer portal and RSS feeds
Post by: Lance on Jan 24, 2009, 23:42:58
Thanks for the update, Martin.
Title: Re: Idnet Customer portal and RSS feeds
Post by: colirv on Jan 25, 2009, 10:54:16
As someone here pointed out to me recently, if you're using something like Brief you can set the frequency of updates for each different feed yourself. My IDNet feed is now set to daily and it works fine.
Title: Re: Idnet Customer portal and RSS feeds
Post by: Sebby on Jan 25, 2009, 11:57:43
Quote from: mchunt_idnet on Jan 24, 2009, 18:39:37
I am testing an updated version of the feed (v3) which works off our daily summary, this will prevent over eager feed readers getting swamped with hourly updates. 

Thanks, Martin. :)
Title: Re: Idnet Customer portal and RSS feeds
Post by: Rik on Jan 25, 2009, 14:52:56
Good news, Martin. While I can restrict the feed updates locally, that would mean I would also lose access to service announcements, which defeats the object. If the new feed doesn't resolve the issue, would it be possible to separate the data into two feeds, usage and network status, so that we could set different update intervals locally?
Title: Re: Idnet Customer portal and RSS feeds
Post by: mchunt_idnet on Jan 28, 2009, 08:45:06
The feed should now only show daily figures and not the more frequent [normally hourly] radius updates.

It will still show the status notifications as and when they happen.
Title: Re: Idnet Customer portal and RSS feeds
Post by: Rik on Jan 28, 2009, 10:16:46
Great.  :thumb: