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Technical News & Discussion => Networking & Routers => 2-Wire 2700 => Topic started by: somanyholes on Dec 29, 2008, 10:39:53

Title: 2-wire 2700 questions.
Post by: somanyholes on Dec 29, 2008, 10:39:53

Hey all

been thinking about getting one of these, as I just have to many devices at present. A few questions if possible.

1. does it support syslog?
2. is there a fix yet for remote administration?
3. will it support adsl2 i.e. up to 24mbs?
4. can you get a command line on it?
5. what's the bestfirmware. I.e is there any that proides more features than others
6. is there anyway to dump traffic. i.e. tcpdump etc

cheers

so
Title: Re: 2-wire 2700 questions.
Post by: Rik on Dec 29, 2008, 10:42:34
I'll leave this for the more technically adept, So. :) Firmware, though, doesn't seem that critical if you get a dual SSID model.
Title: Re: 2-wire 2700 questions.
Post by: kinmel on Dec 29, 2008, 12:10:39
1. There is a built in system log with logging filters if you need them

2. No, it is only available to provisioners

3. Yes

4. No

5. Singtel firmware has a fixed higher SNR, avoid the SBC on the Dual SSID, otherwise they are similar. Different Provisioning Codes open different feature sets.

6. No
Title: Re: 2-wire 2700 questions.
Post by: somanyholes on Dec 29, 2008, 13:11:39
Hi Kin

Thanks for the response. Food for thought indeed.


Cheers

so
Title: Re: 2-wire 2700 questions.
Post by: Rik on Dec 29, 2008, 13:12:28
You should call him Far, So.   >:D
Title: Re: 2-wire 2700 questions.
Post by: Sebby on Dec 29, 2008, 13:26:43
It's a decent router, So, and well worth £10 or so. :)
Title: Re: 2-wire 2700 questions.
Post by: kinmel on Dec 29, 2008, 15:35:58
So,

If there is anything you want me to test with a 2700HGV let me know
Title: Re: 2-wire 2700 questions.
Post by: g7pkf on Jan 05, 2009, 12:19:00
on the singtel there is a syslog function.

just testing it now for you
Title: Re: 2-wire 2700 questions.
Post by: trophymick on Jan 05, 2009, 12:46:09
Not wanting to hijack this thread but....................... :no:
I have just got one of the 2700HGV,s due to the excellent advice given here (sounds like a truck ;D). According to the vendor it is unlocked for any ISP. I live in a rural area so I imagine this will be ideal :dunno: I am going to set it up now (well shortly) so if you don't hear from me for a while, send out the search party :whistle:
Before I get 'stuck in', is there anything specific I need to know/do, or is it both feet in?
Title: Re: 2-wire 2700 questions.
Post by: kinmel on Jan 05, 2009, 12:48:15
Just follow this GUIDE (http://www.idnetters.co.uk/forums/index.php?topic=8927.0) and it is very easy
Title: Re: 2-wire 2700 questions.
Post by: trophymick on Jan 05, 2009, 12:53:37
Thank Kinmel,
right you can have a chuckle on me :thumb: How do I know if it is dual SSID or single SSID :shrug:
Give me a minute to put my boots on, I may be kicking myself :eek4:
Thanks in anticipation of your patience :whistle:
Title: Re: 2-wire 2700 questions.
Post by: Simon on Jan 05, 2009, 13:03:55
If it's a twin SSID, it will have two SSIDs on the label on the side at the bottom.  :)
Title: Re: 2-wire 2700 questions.
Post by: trophymick on Jan 05, 2009, 13:18:38
Thanks, it's a single SSID, so I'll follow the guide for that model :thumb:
Title: Re: 2-wire 2700 questions.
Post by: g7pkf on Jan 05, 2009, 13:22:58
It's easier than you think.
Title: Re: 2-wire 2700 questions.
Post by: Sebby on Jan 05, 2009, 14:05:47
Good luck, Mick. The single SSID is very easy to set up. :)
Title: Re: 2-wire 2700 questions.
Post by: Rik on Jan 05, 2009, 15:53:43
Worth checking what the firmware is once you're done Mick. If it's SBC (you'll see the badge on the router screens), then it will re-boot every 300 hours. Depending on your line, it may be worth your while shutting it down every 12 days at night.
Title: Re: 2-wire 2700 questions.
Post by: trophymick on Jan 05, 2009, 16:33:54
Right, it's on :thumb:  It's Singtel Rik.
Title: Re: 2-wire 2700 questions.
Post by: Rik on Jan 05, 2009, 16:36:50
Relax, in that case, Mick. :) All up and running OK?
Title: Re: 2-wire 2700 questions.
Post by: g7pkf on Jan 05, 2009, 16:37:48
Current Software:     5.29.117.3

is the latest,

whats your broadband statistics page look like?

please post.

Dean
Title: Re: 2-wire 2700 questions.
Post by: trophymick on Jan 05, 2009, 16:39:32
Yes all seems good :thumb: I need to go back into the settings to check things, but it is showing an improvement in speed already :fingers:
Title: Re: 2-wire 2700 questions.
Post by: Rik on Jan 05, 2009, 16:39:59
They usually do for us long line types, Mick. :)
Title: Re: 2-wire 2700 questions.
Post by: trophymick on Jan 05, 2009, 16:42:18
Quote from: g7pkf on Jan 05, 2009, 16:37:48
Current Software:     5.29.117.3

is the latest,

whats your broadband statistics page look like?

please post.

Dean


I'll have to get back to you later, my daughter needs a lift into town and tea beckons :thumb:
Thanks to all of you for the help :thumb:
Title: Re: 2-wire 2700 questions.
Post by: Sebby on Jan 05, 2009, 18:50:29
Quote from: trophymick on Jan 05, 2009, 16:33:54
Right, it's on :thumb:  It's Singtel Rik.

I believe that the lowest SNRM you can get with the Singtel firmware is 8dB, so it might be worth flashing it with the SBC firmware. Let us know if you're feeling adventurous. ;)
Title: Re: 2-wire 2700 questions.
Post by: trophymick on Jan 05, 2009, 22:47:29
Quote from: g7pkf on Jan 05, 2009, 16:37:48
Current Software:     5.29.117.3

is the latest,

whats your broadband statistics page look like?

please post.

Dean

Statistics
Collected for 8:26:35
   Since Reset   Current 24-Hour Interval   Current 15-Minute Interval   Time Since Last Event
ATM Cell Header Errors:   41   41   2   0:05:50
ATM Loss of Cell Delineation:   2   2   0   3:30:47
DSL Link Retrains:   0   0   0   0:00:00
DSL Training Errors:   0   0   0   0:00:00
DSL Training Timeouts:   0   0   0   0:00:00
DSL Loss of Framing Failures:   0   0   0   0:00:00
DSL Loss of Signal Failures:   0   0   0   0:00:00
DSL Loss of Power Failures:   0   0   0   0:00:00
DSL Loss of Margin Failures:   0   0   0   0:00:00
DSL Cumulative Errored Seconds:   19   19   1   0:05:50
DSL Severely Errored Seconds:   0   0   0   0:00:00
DSL Corrected Blocks:   522   522   18   0:05:32
DSL Uncorrected Blocks:   53   53   2   0:05:50
ISP Connection Establishment:   2   2   2   8:23:34


Is this what you mean? Whoosh! Right over my head :clever: :think: :phew: :comp:
Anyhow, so far so good compared with earlier (before 2700), and a giant leap from T*scali :thumb:
I'm getting upload of approx 2500 and down of approx 380 pretty consistently  :eek4: Which is good for up here ;D
Just tested again, slight improvement :fingers:

http://www.speedtest.net/result/384717353.png

Edit for last test, excellent for this time of night :thumb:

http://www.speedtest.net/result/384738784.png
Title: Re: 2-wire 2700 questions.
Post by: Rik on Jan 06, 2009, 08:44:43
It's the next link up which would be useful, Mick, Stats, rather than Detailed Stats.
Title: Re: 2-wire 2700 questions.
Post by: trophymick on Jan 06, 2009, 09:05:50
I'll keep posting until I get it right Rik :bawl:  It's all Swahili brail to me  :whistle:


DSL Connection Details
DSL Line (Wire Pair):    Line 1 (inner pair)
Protocol:    G.DMT Annex A
Downstream Rate:    2592 kbps
Upstream Rate:    448 kbps
Channel:    Interleaved
Current Noise Margin:    14.0 dB (Downstream) 21.0 dB (Upstream)
Current Attenuation:    48.6 dB (Downstream) 27.5 dB (Upstream)
Current Output Power:    18.3 dBm (Downstream) 12.2 dBm (Upstream)
DSLAM Vendor Information:    Country: {0xB5} Vendor: {TSTC} Specific: {0x00}
PVC Info:    0/38

Title: Re: 2-wire 2700 questions.
Post by: Rik on Jan 06, 2009, 09:08:14
Looks like you have a target noise margin of 15db, Mick, have you had a lot of line instability (dropped connections). If the 2700 works its magic, your line should gradually recover and you could gain another 1500-2000kbps in sync speed. Certainly, at present, that sync is low for the attenuation, I manage around 3400 on a 57db line.
Title: Re: 2-wire 2700 questions.
Post by: trophymick on Jan 06, 2009, 09:16:49
Yes Rik, it was abysmal just before moving to IDNet, throttled down to less than a meg and occasional dropped connections, and no one to talk to about it :bawl: Like I've said before, very impressed so far :thumb:  And if there's possibly more to come....................... :thup: 
Title: Re: 2-wire 2700 questions.
Post by: Rik on Jan 06, 2009, 09:18:02
If the router can maintain sync for 14 days, the NM will reduce by 3db, repeating until you reach 6db, or the line becomes unstable.  :fingers:
Title: Re: 2-wire 2700 questions.
Post by: Sebby on Jan 06, 2009, 14:18:33
Quote from: trophymick on Jan 06, 2009, 09:16:49
Yes Rik, it was abysmal just before moving to IDNet, throttled down to less than a meg and occasional dropped connections, and no one to talk to about it :bawl: Like I've said before, very impressed so far :thumb:  And if there's possibly more to come....................... :thup: 

Throttling is something different - it is managed by the ISP and won't affect your line conditions as such. Did you router ever lose connection at all?
Title: Re: 2-wire 2700 questions.
Post by: trophymick on Jan 06, 2009, 20:24:47
Quote from: Sebby on Jan 06, 2009, 14:18:33
Throttling is something different - it is managed by the ISP and won't affect your line conditions as such. Did you router ever lose connection at all?


Yes, of late it was losing it quite regularly, and so was I :bawl:
Title: Re: 2-wire 2700 questions.
Post by: trophymick on Jan 06, 2009, 20:29:36
My connection dropped this afternoon (about 4pm ish), then re-established itself almost immediately, ever since my connection speed has dropped dramatically :dunno:
Latest test =  http://www.speedtest.net/result/385278418.png

A few minutes later =  http://www.speedtest.net/result/385279413.png
Title: Re: 2-wire 2700 questions.
Post by: kinmel on Jan 06, 2009, 20:44:05
what is your SNR and sync rate?
Title: Re: 2-wire 2700 questions.
Post by: trophymick on Jan 06, 2009, 21:12:30
You will have to bear with me here, where will I find them :dunno:
Is it this?

Current Noise Margin:         12.0 dB         20.0 dB
   Current Attenuation:       49.3 dB       28.5 dB
   Current Output Power:       17.4 dBm       12.2 dBm
Title: Re: 2-wire 2700 questions.
Post by: kinmel on Jan 06, 2009, 21:24:05
Your noise margin has improved since earlier, that's good. 

From the same page what is your sync rate ?

Title: Re: 2-wire 2700 questions.
Post by: trophymick on Jan 06, 2009, 21:27:56
I'm guessing it's these :thumb:



                                    UP                    Down
Current Rate:         1856 kbs         448 kbs
Max Rate:       1856 kbs       900 kbs 
Title: Re: 2-wire 2700 questions.
Post by: kinmel on Jan 06, 2009, 21:36:01
Your line is still losing sync regularly and the rate is being reduced accordingly.

All you can do for now is hang on in there and see how it settles, but it doesn't look good, we would expect the 2700 to hold on better than this.
Title: Re: 2-wire 2700 questions.
Post by: trophymick on Jan 06, 2009, 21:40:28
I'll keep checking and report back tomorrow.
Thanks for looking :thumb:
Title: Re: 2-wire 2700 questions.
Post by: Sebby on Jan 06, 2009, 22:24:33
Quote from: kinmel on Jan 06, 2009, 21:24:05
Your noise margin has improved since earlier, that's good.

It's probably just that there is more noise around this evening, and in fact the target is still 15dB. :(
Title: Re: 2-wire 2700 questions.
Post by: kinmel on Jan 06, 2009, 22:26:03
Quote from: Sebby on Jan 06, 2009, 22:24:33
It's probably just that there is more noise around this evening, and in fact the target is still 15dB. :(

I think you are right  >:(
Title: Re: 2-wire 2700 questions.
Post by: Sebby on Jan 06, 2009, 22:28:00
Still, if the 2700 helps to stabilise things, it could genuinely drop in the next few weeks.

Have any of asked you about your wiring, Mick?
Title: Re: 2-wire 2700 questions.
Post by: trophymick on Jan 06, 2009, 22:47:52
No, haven't had any questions about wiring. If you mean into the BT socket, I don't have any extensions (or bell wire), it's wired via a filter (brand new BT filter) into the one and only master socket, via a 2metre DSL cable to router, then hard wired (RJ45) to my PC. Also I have another extension  from the router(RJ45) into the downstairs bedroom, but that computer is not in use at the moment. I have wireless working, it worked on my daughters laptop last night :thumb: Something has happened, it was flying last night and most of today :shrug: But not being too technically minded, I don't know what :dunno: Would trying my other router (Dynamode R- ADSL C4W EG) make a difference?
Title: Re: 2-wire 2700 questions.
Post by: Rik on Jan 07, 2009, 09:13:02
Have you gone back to using a Netgear, Mick?
Title: Re: 2-wire 2700 questions.
Post by: trophymick on Jan 07, 2009, 13:39:27
I've just got back in, been out all morning listening to b*llsh*t :no:  As I came past the exchange down the road, there was a BT 4x4 outside (that usually spells trouble :eyebrow:), got in the house and the service had dropped :dunno: It's back on now (obviously) but the speed (sync rate?) is dire :thumbd:
I did this test a few minutes ago   http://www.speedtest.net/result/385673894.png
I will persevere with the 2700 for the day, and if there is no improvement I will change back to the Dynamode router tomorrow, if only as a test as to what is wrong :thumb: My personal bet is BT :whistle:
Title: Re: 2-wire 2700 questions.
Post by: Sebby on Jan 07, 2009, 13:54:05
Quote from: trophymick on Jan 06, 2009, 22:47:52
No, haven't had any questions about wiring. If you mean into the BT socket, I don't have any extensions (or bell wire), it's wired via a filter (brand new BT filter) into the one and only master socket, via a 2metre DSL cable to router, then hard wired (RJ45) to my PC. Also I have another extension  from the router(RJ45) into the downstairs bedroom, but that computer is not in use at the moment. I have wireless working, it worked on my daughters laptop last night :thumb: Something has happened, it was flying last night and most of today :shrug: But not being too technically minded, I don't know what :dunno: Would trying my other router (Dynamode R- ADSL C4W EG) make a difference?

That's what I wanted to know, but unfortunately it looks like your setup is fine. :(
Title: Re: 2-wire 2700 questions.
Post by: trophymick on Jan 07, 2009, 14:03:04
I'm a bit of a dunderhead when it comes to broadband (I can manage the basics), could someone explain briefly in DH terms, why my connection was nearly 3meg for the past few days, and (it seems) all of a sudden it drops down to under a meg. :dunno: Has someone turned the tap down to a trickle, is it voodoo or do I need to twirl round in a anti-clockwise direction for a day or two? :eek4: Is it the nature of the beast?
Title: Re: 2-wire 2700 questions.
Post by: Sebby on Jan 07, 2009, 14:07:37
Is it just the speed that has dropped, Mick, or is it actually the sync? Please post the router stats again.
Title: Re: 2-wire 2700 questions.
Post by: trophymick on Jan 07, 2009, 14:16:23
Here you go :thumb:

DSL         Down         Up
Current Rate:       2336 kbs       448 kbs
Max Rate:       2336 kbs       912 kbs
Current Connection:
   Current Noise Margin:       7.0 dB       21.0 dB
   Current Attenuation:       49.4 dB       28.5 dB
   Current Output Power:       18.9 dBm       12.3 dBm


Does this make any sense :dunno:
Title: Re: 2-wire 2700 questions.
Post by: Rik on Jan 07, 2009, 15:28:10
Faster than at reply #35, Mick, not as fast as at reply #25, but your margin appears to be back to 6db, or you've got a lot of noise on the line after re-syncing. The speed at #35 would have dropped your profile and, for the next five days, that will be limiting your speed. That's still a very low sync speed for a 49db line, though, so I wonder if the line is in poor condition or passes by some sort of industrial activity or railway line?
Title: Re: 2-wire 2700 questions.
Post by: trophymick on Jan 07, 2009, 16:23:39
Hmmm,no railway line up here, and there's nothing north of the exchange (where I am), there are some contractors south of the exchange putting a new water mains in :dunno: Would temporary traffic lights affect things, they have some south of the exchange? All this work is being done along the B709, from just north of Bentpath (where my exchange is) down to Langholm.
Title: Re: 2-wire 2700 questions.
Post by: Rik on Jan 07, 2009, 16:27:48
It's possible, Mick, but from what you've said, this has been going on a long time. That would point to something more permanent, eg either industry or an issue with the quality of the line.
Title: Re: 2-wire 2700 questions.
Post by: trophymick on Jan 07, 2009, 16:30:49
My moneys on the line Rik, there not enough people up here to justify investment in the service. :thumb:
Title: Re: 2-wire 2700 questions.
Post by: Rik on Jan 07, 2009, 16:33:42
It would be worth asking support to test it, Mick, they may be able to identify an issue.
Title: Re: 2-wire 2700 questions.
Post by: trophymick on Jan 07, 2009, 16:46:25
Good idea Rik, I'll send them a email :thumb: Would you mention previous speeds and current speeds to them? I do have a word doc with links to all my tests since signing up to IDNet, is it worth sending it to them?
Title: Re: 2-wire 2700 questions.
Post by: Rik on Jan 07, 2009, 16:51:41
It's worth letting them have as much data as you can, Mick, particularly your connection speeds (as distinct from speed tests). It would also be worth doing a BT test and letting them have the results of that (http://test.speedtester.bt.com:50301/), and point them at this thread.
Title: Re: 2-wire 2700 questions.
Post by: trophymick on Jan 07, 2009, 17:58:49
Just done a BT test Rik,here http://test.speedtester.bt.com:50301/  it looks like there is a problem :dunno: Do I just link it like this, and do BT keep the tests?
Title: Re: 2-wire 2700 questions.
Post by: Rik on Jan 07, 2009, 18:01:25
You need to cut'n'paste from the page when it gives you the result, Mick, that link is just to the test itself. Can you remember what profile it said you had? (You won't be able to do another test for 3 hours, btw.) BT do log the results, so IDNet should be able to see them.
Title: Re: 2-wire 2700 questions.
Post by: trophymick on Jan 07, 2009, 18:03:13
Here's what it said, cut and pasted :thumb:

Test1 comprises of Best Effort Test:  -provides background information.
    Your DSL connection rate: 2464 kbps(DOWN-STREAM),  448 kbps(UP-STREAM)
    IP profile for your line is - 350 kbps
    Actual IP throughput achieved during the test was - 263 kbps

If you wish to discuss these results please contact your ISP.

If you are experiencing problems with specific applications, servers or websites please contact your ISP for assistance.

Your test has completed please close this window to exit the performance tester.
Title: Re: 2-wire 2700 questions.
Post by: Rik on Jan 07, 2009, 18:07:23
Your speed is being hit by the profile, Mick, and that says that you have had a sync in the range of 416-575kbps recently. If you can maintain the current connection, your profile will increase to 2000kbps after a few days. Throughput is still a bit low for the profile, though, so I suspect the line is quite noisy and this is causing data re-sends. Have you tried a quiet line test? Dial 17070 and select option 2, you're listening for any crackling or undue hissing. If you hear any, it would be worth reporting it to BT as a voice fault (make no mention of ADSL) and see if they can do anything about it.
Title: Re: 2-wire 2700 questions.
Post by: trophymick on Jan 07, 2009, 18:42:25
Just done a 'quiet line test' with the cordless phones, and it was noisy, so I unplugged them (completely, never liked them anyhow :whistle:) and reverted back to a ordinary cabled phone, and it was very quiet :thumb: So I am going to leave the cordless unplugged for a few days,and monitor the situation :whistle:
I am very grateful of all your help, everyone :thumb: :thnks: :karma:
Let me know when you are getting bored :bed:
Title: Re: 2-wire 2700 questions.
Post by: Rik on Jan 07, 2009, 18:47:27
Glad that revealed something, Mick. Often we're looking for intangibles like that.  :thumb: :thnks:
Title: Re: 2-wire 2700 questions.
Post by: trophymick on Jan 07, 2009, 19:22:52
OK, line is now straight into main socket back plate, I've removed the front plate for now :thumb: There should be no interference from anything :dunno: Fingers crossed :fingers:, things will improve. I will do another BT test later tonight and again in the morning, and store the results for support. I will email them tomorrow with them,and take it from there :thumb:
Title: Re: 2-wire 2700 questions.
Post by: Sebby on Jan 08, 2009, 01:28:23
Fingers crossed, Mick! It certainly looks like something was causing instability, and could well have been the phones. If we don't sort it, the profile is going to struggle to recover, so regardless of the sync, your throughput will be low. :(
Title: Re: 2-wire 2700 questions.
Post by: trophymick on Jan 08, 2009, 10:21:11
Tested earlier this morning (Prior to sending support a email) and it was approx 500kbs, just tested it now and it's 2.5meg :eek4:
http://www.speedtest.net/result/386236645.png
Title: Re: 2-wire 2700 questions.
Post by: Rik on Jan 08, 2009, 10:26:24
It's the BT tests that really count, Mick, as they reveal the profile in effect, which appears to have risen.
Title: Re: 2-wire 2700 questions.
Post by: Steve on Jan 08, 2009, 10:28:39
My only thoughts on this problem is for you to consider adding a superior filter to the phone line either via a filtered faceplate (http://www.adslnation.com/products/xte2005.php) or failing that a microfilter (http://www.adslnation.com/products/xf-1e.php). The filtered faceplate obviates the need for any further in line filters.
Title: Re: 2-wire 2700 questions.
Post by: trophymick on Jan 08, 2009, 10:31:34
Just had a reply from Miriam, how's that for service :thumb: Things are on the move! :eek4: I,ll do another BT test shortly :thumb:
Title: Re: 2-wire 2700 questions.
Post by: trophymick on Jan 08, 2009, 10:35:06
Quote from: stevethegas on Jan 08, 2009, 10:28:39
My only thoughts on this problem is for you to consider adding a superior filter to the phone line either via a filtered faceplate (http://www.adslnation.com/products/xte2005.php) or failing that a microfilter (http://www.adslnation.com/products/xf-1e.php). The filtered faceplate obviates the need for any further in line filters.

The faceplate looks like a neat solution :thumb: I have the face plate off at the moment, so I think rather than put the BT one back on I'll go for one of those :thnks:
Title: Re: 2-wire 2700 questions.
Post by: Rik on Jan 08, 2009, 10:35:32
You'll get used to the service, Mick. :)