IDNetters Forums

Technical News & Discussion => IDNet Help => Topic started by: psp83 on Dec 10, 2008, 19:30:01

Title: Online Banking
Post by: psp83 on Dec 10, 2008, 19:30:01
Hi All..

Since last night i am having trouble with accessing online banking.

Is anyone else having problems with http://www.nwolb.com/ ? It takes ages to load and sometimes doesn't load.

Paul
Title: Re: Online Banking
Post by: Baz on Dec 10, 2008, 20:00:54
does seem to be taking longer than normal  :dunno:
Title: Re: Online Banking
Post by: Sebby on Dec 10, 2008, 20:17:31
Could it be DNS? Try OpenDNS.
Title: Re: Online Banking
Post by: Simon on Dec 10, 2008, 20:40:03
Very slow here too, although I don't usually use it, as I'm not with NatWest.  I'm getting this too, which I haven't seen for a while:

The Internet browser you are using is not supported by online banking. Use the link below to see the complete list of browsers we support.

:dunno:
Title: Re: Online Banking
Post by: psp83 on Dec 10, 2008, 21:04:15
thanks.

i will contact idnet tomorrow as loading the site is fast on my works connection.
Title: Re: Online Banking
Post by: Dopamine on Dec 10, 2008, 21:17:39
Can't access Halifax online or Natwest banking, Windows messenger is taking an age to sign in too. All sites work immediately when accessed through a proxy. Good old IDNet.  :(
Title: Re: Online Banking
Post by: Simon on Dec 10, 2008, 22:47:29
Halifax and NatWest both working for me now, except NW still doesn't like my browser.
Title: Re: Online Banking
Post by: Lance on Dec 10, 2008, 22:51:45
I did have a problem with Natwest yesterday, but at the time i thought it was my pc running slow.
Title: Re: Online Banking
Post by: vitriol on Dec 10, 2008, 22:54:12
Slightly OT

Speedtest (http://www.speedtest.bbmax.co.uk/results.php?t=1228949969&v=5769013)

Great speed but browsing is painfull at the moment, getting some page load errors, other pages taking 10-30 seconds to appear, IDNetters being one of them.  My post about the disgracefull behaviour in Parliament took ages to go through.

I use IDNet's DNS as primary and Open DNS as secondary (in my router)

The weird thing is it's not consistant.


Time to give the DNS server a kick? 
Title: Re: Online Banking
Post by: Simon on Dec 10, 2008, 23:00:35
I'll alert IDNet to the thread.
Title: Re: Online Banking
Post by: Lance on Dec 10, 2008, 23:03:35
Thanks Simon. For what its worth, i've not noticed any problems surfing tonight using idnet dns.
Title: Re: Online Banking
Post by: J!ll on Dec 10, 2008, 23:06:32
Works OK for me  :)
Title: Re: Online Banking
Post by: Simon on Dec 10, 2008, 23:06:44
I've not noticed any problems on any other sites, and I've been doing some Christmas shopping this evening.
Title: Re: Online Banking
Post by: Sebby on Dec 10, 2008, 23:12:09
It sounds like there's possibly some routing funnies going on.
Title: Re: Online Banking
Post by: Dopamine on Dec 10, 2008, 23:17:50
Quote from: vitriol on Dec 10, 2008, 22:54:12
Slightly OT

Speedtest (http://www.speedtest.bbmax.co.uk/results.php?t=1228949969&v=5769013)

Great speed but browsing is painfull at the moment, getting some page load errors, other pages taking 10-30 seconds to appear, IDNetters being one of them.  My post about the disgracefull behaviour in Parliament took ages to go through.

I use IDNet's DNS as primary and Open DNS as secondary (in my router)

The weird thing is it's not consistant.


Time to give the DNS server a kick? 

That's exactly the same symptoms I'm getting. Speed tests are always excellent, close to the maximum my line will support, but browsing is very, very slow, with quite a lot of failures. Even when pages do start to load, large pages take ages or time out, which doesn't sound like a DNS issue to me.

Now it's later in the evening the problem appears to have reduced quite a lot. My guess is it's a capacity issue again, but whether it's IDNet or elsewhere I no longer bother trying to guess. Everyone blames each other in this industry :(

I've also had a phone call from a friend also with IDNet but on a different exchange complaining of the same problems.
Title: Re: Online Banking
Post by: David on Dec 10, 2008, 23:24:49
Just logged into my online bank  (Halifax) no problems.
Also followed the link no  problems here,hope it helps  :fingers:
Title: Re: Online Banking
Post by: Simon on Dec 10, 2008, 23:29:46
Well, it's no secret that IDNet have had some capacity issues, much of which was due to being shafted by the great BT, but things have been quite settled for some time now.  Maybe it's just due to increased traffic with people shopping online?  :dunno:

I've asked IDNet to let us know if they find anything.
Title: Re: Online Banking
Post by: Inactive on Dec 10, 2008, 23:38:21
Nationwide also on a go slow. :(
Title: Re: Online Banking
Post by: Inactive on Dec 10, 2008, 23:40:15
HSBC is fine.

I wonder if it may be related to the MS Update's?...then .. what do I know..  ;D
Title: Re: Online Banking
Post by: psp83 on Dec 10, 2008, 23:59:56
its seems to be only https:// playing up as http:// worked fine all night.

Natwest online banking is now loading fine, seems to play up between 6pm - 11pm for me.
Title: Re: Online Banking
Post by: Inactive on Dec 11, 2008, 00:01:18
Nationwide is slow before the security pages. ;)
Title: Re: Online Banking
Post by: psp83 on Dec 11, 2008, 00:03:02
hmm, idnet trying to stop us loading online banking to save us money for xmas  ???

;D
Title: Re: Online Banking
Post by: Inactive on Dec 11, 2008, 00:07:06
 :clever: :hehe: :thumb:
Title: Re: Online Banking
Post by: Rik on Dec 11, 2008, 08:52:33
The NatWest link is fine for me. Nationwide have their own internal problems which they are working on - slowly!
Title: Re: Online Banking
Post by: Simon on Dec 11, 2008, 10:03:02
Simon has come back to me, saying he can't spot any obvious problems, but will keep monitoring.
Title: Re: Online Banking
Post by: Rik on Dec 11, 2008, 10:04:28
I've had a word this morning as I found the three banking sites I visited were all in treacle mode - perhaps it's just the season, I've noticed a lot of online shopping sites are a bit sluggish...  :dunno:
Title: Re: Online Banking
Post by: Inactive on Dec 11, 2008, 10:12:41
HSBC, Nationwide, Cahoot, ING and Barclaycard all flying for me this morning. :thumb:
Title: Re: Online Banking
Post by: Rik on Dec 11, 2008, 10:14:12
Yup, they're much better than when I checked half an hour or so ago...
Title: Re: Online Banking
Post by: Inactive on Dec 11, 2008, 10:15:33
There's your answer, don't get up so early..  ;D
Title: Re: Online Banking
Post by: Rik on Dec 11, 2008, 10:16:17
:rofl:

I wouldn't have done but Sue wanted to get out shopping. :)
Title: Re: Online Banking
Post by: Inactive on Dec 11, 2008, 10:23:52
Give her a key to the door and tell her to leave quietly. ;D
Title: Re: Online Banking
Post by: Rik on Dec 11, 2008, 10:25:26
If Sue has to get up, I have to get up. ;)
Title: Re: Online Banking
Post by: Inactive on Dec 11, 2008, 10:29:40
Further training required. ;D
Title: Re: Online Banking
Post by: Rik on Dec 11, 2008, 10:34:01
Give me time, I've only been working on her for 37 years. ;D
Title: Re: Online Banking
Post by: Sebby on Dec 11, 2008, 14:00:39
:lol:
Title: Re: Online Banking
Post by: Lance on Dec 11, 2008, 20:32:59
Quote from: Rik on Dec 11, 2008, 10:25:26
If Sue has to get up, I have to get up. ;)

Presumably you won't get breakfast otherwise? Just tell Sue that the bacon doesn't cook itself and she should be more considerate of your needs!
Title: Re: Online Banking
Post by: Simon on Dec 11, 2008, 22:09:05
Isn't bacon also supposed to be good for black eyes?  ;D
Title: Re: Online Banking
Post by: Lance on Dec 11, 2008, 22:59:20
Thats actually a myth, Simon. Its the sausages, mushrooms, hash browns, black pudding, fried bread, egg, tomato and beans which go along with the bacon which is bad for the black eyes!
Title: Re: Online Banking
Post by: Sebby on Dec 11, 2008, 23:18:41
:rofl:
Title: Re: Online Banking
Post by: Simon on Dec 11, 2008, 23:57:03
Oh, you've made me hungry now, Lance!  ;D
Title: Re: Online Banking
Post by: Rik on Dec 12, 2008, 09:39:57
Not to mention me. ;D I have to add a sad 'those were the days'...  :'( Sue once did get up and cook me egg, chips, bacon, sausage, mushrooms and beans when I had a 4am start. I'd consider getting up that early for another breakfast like that. :)
Title: Re: Online Banking
Post by: Simon on Dec 12, 2008, 09:59:09
I haven't had a breakfast like that for as long as I can remember, but it's more due to time issues than health.
Title: Re: Online Banking
Post by: Rik on Dec 12, 2008, 10:13:38
In my case, it's the other way round. :)
Title: Re: Online Banking
Post by: Sebby on Dec 12, 2008, 14:40:40
I rarely have a cooked breakfast, but I enjoy it very much when I do. :)
Title: Re: Online Banking
Post by: Rik on Dec 12, 2008, 14:43:51
Do it while you can, Seb, before they tell you it's too unhealthy. ;)
Title: Re: Online Banking
Post by: Sebby on Dec 12, 2008, 14:44:50
They told us that a long time ago. :P
Title: Re: Online Banking
Post by: Rik on Dec 12, 2008, 14:47:49
But were you listening? :)
Title: Re: Online Banking
Post by: Sebby on Dec 12, 2008, 14:49:44
Nope, I do as I please. ;)
Title: Re: Online Banking
Post by: Rik on Dec 12, 2008, 14:50:27
So did I at your age. ;D Only start to listen when you have to. :)
Title: Re: Online Banking
Post by: Inactive on Dec 12, 2008, 16:48:55
I never eat breakfast, I have elevensies, I have usually been awake at least an hour by then. ;)
Title: Re: Online Banking
Post by: vitriol on Dec 12, 2008, 17:25:43
can a few of you guys try going to

xbox.com

it's taking forever and a day to load here.

thanks
Title: Re: Online Banking
Post by: Rik on Dec 12, 2008, 17:30:51
13 seconds to fully load, Vit.
Title: Re: Online Banking
Post by: psp83 on Dec 12, 2008, 18:53:25
Quote from: vitriol on Dec 12, 2008, 17:25:43
can a few of you guys try going to

xbox.com

it's taking forever and a day to load here.

thanks

Taking ages here aswell.
Title: Re: Online Banking
Post by: Simon on Dec 12, 2008, 21:36:40
100 seconds, and still not fully loaded.  Seems to be the ads that are holding it up.
Title: Re: Online Banking
Post by: David on Dec 12, 2008, 21:41:59
28 seconds and gave up,its very slow
Title: Re: Online Banking
Post by: Simon on Dec 12, 2008, 23:28:03
No stamina, David.  I kept going for 100 seconds!  ;D
Title: Re: Online Banking
Post by: Sebby on Dec 13, 2008, 00:17:53
:lol:
Title: Re: Online Banking
Post by: Rik on Dec 13, 2008, 10:51:13
You can tell who are the youngsters around here.  :whistle:
Title: Re: Online Banking
Post by: psp83 on Dec 13, 2008, 13:30:45
I'm 25 but feel like 50 atm, bloody work  :rant2:
Title: Re: Online Banking
Post by: Rik on Dec 13, 2008, 13:32:05
Sorry, Paul, you'll have to remind me what you're talking about.  >:D
Title: Re: Online Banking
Post by: Steve on Dec 13, 2008, 14:06:47
Tortoises
Title: Re: Online Banking
Post by: cavillas on Dec 13, 2008, 14:10:34
2.2 secs to download, but then my wife says I am always too quick. :)