IDNetters Forums

Technical News & Discussion => Windows News & Discussion => Topic started by: Ray on Nov 23, 2008, 12:20:31

Title: Faulty Network card
Post by: Ray on Nov 23, 2008, 12:20:31
Had some fun yesterday morning when I started up my main PC I couldn't get a network connection from it and the connection kept trying to acquire an IP address and failing. Tried all the usual checks like flushing the DNS cache and trying to renew the IP address from the command line without success.  >:(

I've recently fitted Intel Pro1000GT adapters in my 2 desktops and my Server (these seem to be the ones that work best with WHS) fortunately these cards have a Hardware diagnostic option in their settings which I then ran on the faulty machine and it came up with a failure on the EEPROM test, I then swapped it for an identical card out of my other desktop and lo and behold everything works again.  :)

As this card is only 3 weeks old I'm now awaiting an RMA number to get it replaced under warranty.
Title: Re: Faulty Network card
Post by: Rik on Nov 23, 2008, 12:22:11
Don't you just hate technology, Ray. :(
Title: Re: Faulty Network card
Post by: Sebby on Nov 23, 2008, 12:24:53
:phew:

Every piece of hardware should come with a diagnostics application. :thumb:
Title: Re: Faulty Network card
Post by: Ray on Nov 23, 2008, 12:33:06
Quote from: Rik on Nov 23, 2008, 12:22:11
Don't you just hate technology, Ray. :(

It can certainly be very frustrating at times, Rik, what I find annoying is the fact that your PC is working perfectly when you shut it down one day and then switch on the next day and something's gone pear shaped.  :-\
Title: Re: Faulty Network card
Post by: Ray on Nov 23, 2008, 12:33:56
Quote from: Sebby on Nov 23, 2008, 12:24:53
:phew:

Every piece of hardware should come with a diagnostics application. :thumb:

Agreed, Sebby, certainly saves you a lot of time finding the problem.
Title: Re: Faulty Network card
Post by: Glenn on Nov 23, 2008, 12:54:28
Quote from: Sheltieuk on Nov 23, 2008, 12:33:06
It can certainly be very frustrating at times, Rik, what I find annoying is the fact that your PC is working perfectly when you shut it down one day and then switch on the next day and something's gone pear shaped.  :-\

Just like light bulbs, most things electrical seem to fail with the initial power surge when switched on
Title: Re: Faulty Network card
Post by: Rik on Nov 23, 2008, 12:56:18
Quote from: Sheltieuk on Nov 23, 2008, 12:33:06
It can certainly be very frustrating at times, Rik, what I find annoying is the fact that your PC is working perfectly when you shut it down one day and then switch on the next day and something's gone pear shaped.  :-\

It happened to my ADSL one day, Ray. Now that was bad.  :eek4:
Title: Re: Faulty Network card
Post by: Rik on Nov 23, 2008, 12:56:35
Quote from: Glenn on Nov 23, 2008, 12:54:28
Just like light bulbs, most things electrical seem to fail with the initial power surge when switched on

I know how they feel. ;D
Title: Re: Faulty Network card
Post by: Ray on Nov 26, 2008, 12:25:39
Well I must say I'm impressed with Play.com over my faulty network card, I posted the faulty one back to them on Monday and I've just received an email from them saying they've processed it and are sending out a replacement asap, they've also credited my card with a refund of my postage costs as well.  :) :thumb:
Title: Re: Faulty Network card
Post by: Rik on Nov 26, 2008, 12:28:35
That's good to hear, Ray. :)
Title: Re: Faulty Network card
Post by: Glenn on Nov 26, 2008, 17:41:44
Nice to hear good comments from a satisfied customer
Title: Re: Faulty Network card
Post by: Sebby on Nov 26, 2008, 19:06:44
Play.com are very good when it comes to returns - I can also vouch for that. :)
Title: Re: Faulty Network card
Post by: Simon on Nov 26, 2008, 20:45:01
Seconded.  :)
Title: Re: Faulty Network card
Post by: Ray on Nov 27, 2008, 17:03:37
My replacement network card from play.com arrived at lunchtime today and is now installed and working.  :thumb: that's good service, faulty one posted Monday PM and new replacement delivered and installed Thursday PM.  :)
Title: Re: Faulty Network card
Post by: Rik on Nov 27, 2008, 17:11:14
That is good, Ray. Kudos to Play.com - especially as they have to get things through customs.
Title: Re: Faulty Network card
Post by: Ray on Nov 27, 2008, 17:26:45
Quote from: Rik on Nov 27, 2008, 17:11:14
That is good, Ray. Kudos to Play.com - especially as they have to get things through customs.

Don't know whether they do, Rik, their returns address is in Banbury and the item was delivered by CityLink/Target, I suspect that although they are based in Jersey some of their goods are delivered direct from manufacturers/distributors in the UK.
Title: Re: Faulty Network card
Post by: Rik on Nov 27, 2008, 17:28:45
Interesting. Is the address Chilvers Way (or something like that?).
Title: Re: Faulty Network card
Post by: Ray on Nov 27, 2008, 17:31:56
Quote from: Rik on Nov 27, 2008, 17:28:45
Interesting. Is the address Chilvers Way (or something like that?).

It's here, Rik,

Play.com Returns
Unit 3A
Appletree Industrial estate
Chipping Warden
Banbury
Oxfordshire
OX17 1LL
Title: Re: Faulty Network card
Post by: Rik on Nov 27, 2008, 17:34:16
Thanks, Ray. I asked because that was the address for Play.com used in the last incident of card fraud I suffered. :(