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Technical News & Discussion => IDNet Help => Topic started by: g7pkf on Nov 17, 2008, 09:45:54

Title: Let's really test idnet :)
Post by: g7pkf on Nov 17, 2008, 09:45:54
Well i decided to take the plunge and order a new phone line for my house through idnet.

now this project is to be done in 2/3 stages.

1.) install new line

2.) transfer my adsl over to new line.

Now one little question i know lines are a bit thin on the ground in my village, they have not run out (yet) but every bt eng i speak to says they are running out. whet happens if no lines are avalible? do BT install more?
Title: Re: Let's really test idnet :)
Post by: Rik on Nov 17, 2008, 09:47:13
I guess only BT know the answer to that, Dean. :) First thing they'll try to do, I suspect, is DACS a voice-only pair.
Title: Re: Let's really test idnet :)
Post by: g7pkf on Nov 17, 2008, 09:50:10
Theres already a dacs at the top of my street, they had to disconnect it as someone wanted adsl  :whistle:

thats why i am concerned that none may be avalible.
Title: Re: Let's really test idnet :)
Post by: Lance on Nov 17, 2008, 09:54:54
Well, lets hope they install a new one! Maybe you could suggest fibre to them!
Title: Re: Let's really test idnet :)
Post by: Rik on Nov 17, 2008, 09:56:42
They do have an obligation to provide a line in most cases, but there is a financial threshold at which they can refuse, unfortunately I'm not sure what that is.
Title: Re: Let's really test idnet :)
Post by: Sebby on Nov 17, 2008, 13:11:10
Watch that they don't try and use another pair in the same cable, Dean.
Title: Re: Let's really test idnet :)
Post by: Inactive on Nov 17, 2008, 13:17:44
They did that to me when I had a second line Seb, prior to BB days tho'.
Title: Re: Let's really test idnet :)
Post by: Sebby on Nov 17, 2008, 13:18:35
Same here. I always wonder whether it's having an impact on my ADSL, but I guess I'll just never know. :P
Title: Re: Let's really test idnet :)
Post by: g7pkf on Nov 17, 2008, 14:32:05
Dont think i have a choice there is only 1 incoming cable to the whole village.

then it spilts and only one cable comes up my road. in the middle of the road it spurs off to my house with a 2 pair cable.
Title: Re: Let's really test idnet :)
Post by: g7pkf on Nov 17, 2008, 16:59:32
has anyone had a second line installed when adsl is on the other line?

what problems did you encounter?
Title: Re: Let's really test idnet :)
Post by: Rik on Nov 17, 2008, 17:00:57
No, I had my second line before ADSL came along, Dean. They wanted to DACS it but I explained it was for modem use only, so they ran a new pair in for me. Not much help I guess. :(
Title: Re: Let's really test idnet :)
Post by: Sebby on Nov 17, 2008, 19:44:55
Quote from: g7pkf on Nov 17, 2008, 14:32:05
Dont think i have a choice there is only 1 incoming cable to the whole village.

then it spilts and only one cable comes up my road. in the middle of the road it spurs off to my house with a 2 pair cable.

Do you want this second line for improved ADSL? If so, and they're going to use another pair in the existing cable, it's not going to be of any benefit.
Title: Re: Let's really test idnet :)
Post by: g7pkf on Nov 18, 2008, 09:00:45
No the plan is not improved adsl.

I will be moving the adsl over.

its more for modem use and so i have a seperate bill from my main home phone.

also when i dial into sites i regularly have problems as people want to phone us and me blocking the line for hours on end does not go down well.

Let me explain :- 2 years ago Both myself and my parents sold our houses and bought one bigger one and we have put a large extension on it.

They now have there own living room kitchen bedroom and bathroom all on the ground floor (they are getting older by the day). we only have 1 connecting door between us :)   ;Dso we are able to have our own spaces.

We have 1 phone number and 2 main voip numbers, now the problem is they (and the wife) keep giving out the main house number not the voip number (we have one and the parents have one).

so if i am on the phone line none of the people they have given the number out to can get through!!!!

I have been bashing my head against a brick wall for 2 years, so after idnet offered phone lines  :doh:  (Rik theres no smiley for bashing head against wall so i used this one)

***and i was very impressed with the service especially the honesty-remember the central going down last night, 1 phone call and i said what you broke, they said sorry a centrals gone down we are working on it, should be back soon. If that had been my previous but 1 isp they would have had me re-configuring routers etc in the mean time they would have fixed there end***

I decided to end the head bashing and get a second line installed.  The second thing that persuaded me is my operations manager authorized the cost.

That is why even though it will cost £47 to move my adsl line at least it will give me 1 bill.
Title: Re: Let's really test idnet :)
Post by: Rik on Nov 18, 2008, 09:07:13
Quote from: g7pkf on Nov 18, 2008, 09:00:45
(Rik theres no smiley for bashing head against wall so i used this one)

I'll see if I can find one. :)
Title: Re: Let's really test idnet :)
Post by: Rik on Nov 18, 2008, 09:10:29
Here you go, stolen from PC Pals.  >:D  :wall:
Title: Re: Let's really test idnet :)
Post by: Simon on Nov 18, 2008, 09:47:57
Quote from: Rik on Nov 18, 2008, 09:10:29
Here you go, stolen from PC Pals.  >:D  :wall:

Err... rented.  I'll send you a direct debit form.  ;D
Title: Re: Let's really test idnet :)
Post by: Rik on Nov 18, 2008, 09:54:59
 ;D

At least I acknowledge my source. ;)
Title: Re: Let's really test idnet :)
Post by: Simon on Nov 18, 2008, 10:16:59
:ithank:
Title: Re: Let's really test idnet :)
Post by: Inactive on Nov 18, 2008, 10:21:15
Quote from: Rik on Nov 18, 2008, 09:54:59
;D

At least I acknowledge my source. ;)

So does Gordon Brown. ;) ;)
Title: Re: Let's really test idnet :)
Post by: Rik on Nov 18, 2008, 10:22:55
What, Keynes. ;D
Title: Re: Let's really test idnet :)
Post by: g7pkf on Nov 18, 2008, 16:10:05
Well have now placed the order..(well it actually got ordered yesterday)

Think i confused them a little. i know im an awkward git. :rant2:

lets see what happens.

At present idnet are awaiting an installation date.

trouble is BT are involved  >:(
Title: Re: Let's really test idnet :)
Post by: Rik on Nov 18, 2008, 16:10:56
Trouble is, BT are always involved.  :eyebrow:
Title: Re: Let's really test idnet :)
Post by: g7pkf on Nov 18, 2008, 16:13:05
monopoly (no not the game).

TBH my NTL line when it worked worked well, trouble is support was non existant (and it went off line when it was hot-till i went to the little green box  up the road and opened the door for 10 minutes)
Title: Re: Let's really test idnet :)
Post by: Rik on Nov 18, 2008, 16:17:06
Not a fan of NTL then? :grn: :out:
Title: Re: Let's really test idnet :)
Post by: g7pkf on Nov 20, 2008, 16:16:48
Well the new line is scheduled for 2nd December (AM)and apparently adsl on the same day.

I am having a couple of concerns but i have just emailed support to try and get them ironed out.

Minor glitches nothing even major enough to post (yet)
Title: Re: Let's really test idnet :)
Post by: Rik on Nov 20, 2008, 16:18:20
I know that one of the issues IDNet were hoping to resolve by offering a phone service, Dean, was the problems of sim provide, which really wasn't working through BT.
Title: Re: Let's really test idnet :)
Post by: g7pkf on Dec 02, 2008, 09:10:08
Okay update BT guy is here, well working up the line.

we shall see will keep you all posted on progress.

just setting up another 2700 with my temporary login to ensure the adsl side works :)

Title: Re: Let's really test idnet :)
Post by: Rik on Dec 02, 2008, 09:10:36
 :fingers: :fingers: :fingers: :fingers:
Title: Re: Let's really test BT :)
Post by: g7pkf on Dec 02, 2008, 09:30:20
Already found a break in exactly the place i expected it,,, someones garden, someone who i don't get on with.

Told BT guy to be diplomatic and just say he was working on a fault.

Had to be the only neighbour i do not get on with   :(

Long story but we havent spoken in 8 months, last time we did i insisted they put everything in writing.

sour grapes really as they wanted to buy our house but could not afford it (then we go and put a wacking great big extension on).  its not me honest......

I have keys for the other neighbours house as we look after the cats when they go away (and the kids regularly lock themselves out)
Title: Re: Let's really test idnet :)
Post by: g7pkf on Dec 02, 2008, 10:49:13
Well round of applause for BT and idnet.

all done.

new line with adsl all sorted with very little hassle.

stats at present are:-

5312 kbs         832 kbs
Max Rate:       5312 kbs       960 kbs
Current Connection:
   Current Noise Margin:       7.0 dB       10.0 dB
   Current Attenuation:       50.0 dB       31.5 dB
   Current Output Power:       19.5 dBm       11.9 dBm

so thats 10dB less attenuation and hence 2000Kbs fater than my old adsl line.

noise margin is 4-7 but i suspect that will go up...the trains you know.

10 days is the training period isnt it?
Title: Re: Let's really test idnet :)
Post by: Rik on Dec 02, 2008, 10:52:13
Congratulations, Dean, it looks like that's been a worthwhile exercise. The 'training period' is 10 days, but as all it really does is set the MSR & FTR, it's not hugely significant, the line will continue to adapt to conditions.
Title: Re: Let's really test idnet :)
Post by: g7pkf on Dec 02, 2008, 11:10:42
Yes just done a bt speedtest and my profile is 2000 at present :(

hopefully if the line proves stable that should go up
Title: Re: Let's really test idnet :)
Post by: Rik on Dec 02, 2008, 11:16:15
It often sticks on a new line, so may need a prod after a few days.
Title: Re: Let's really test idnet :)
Post by: somanyholes on Dec 02, 2008, 11:39:05
QuoteWell round of applause for BT and idnet.

all done.

all well until your neighbour notices it was for you, and gets out a spade ;)

Title: Re: Let's really test idnet :)
Post by: Rik on Dec 02, 2008, 11:41:59
Pessimist.  ;D
Title: Re: Let's really test idnet :)
Post by: Colin Burns on Dec 02, 2008, 12:13:41
nothing worse than a disgruntled neighbour

hehe
Title: Re: Let's really test idnet :)
Post by: g7pkf on Dec 02, 2008, 12:25:35
True, we now tolerate each other.

on a side note does the refer a friend scheme work for phone transfers as well?
Title: Re: Let's really test idnet :)
Post by: Rik on Dec 02, 2008, 12:26:25
No idea, Dean.
Title: Re: Let's really test idnet :)
Post by: Sebby on Dec 02, 2008, 13:07:09
Excellent news, Dean. It just goes to show that the length of the line is not the only factor that impacts attenuation. :thumb:
Title: Re: Let's really test idnet :)
Post by: Simon on Dec 02, 2008, 21:33:00
Good to hear things are improving, Dean.  :thumb:
Title: Re: Let's really test idnet :)
Post by: g7pkf on Dec 07, 2008, 11:46:15
Just a shame the profiles stuck:-



Test1 comprises of Best Effort Test:  -provides background information.
    Your DSL connection rate: 4864 kbps(DOWN-STREAM),  832 kbps(UP-STREAM)
    IP profile for your line is - 2000 kbps
    Actual IP throughput achieved during the test was - 1396 kbps

:rant2:
Title: Re: Let's really test idnet :)
Post by: Rik on Dec 07, 2008, 11:46:50
Slow throughput for the profile though, Dean. :(
Title: Re: Let's really test idnet :)
Post by: g7pkf on Dec 07, 2008, 11:50:00
I was doing a download at the time, i was just checking to see if the profile had moved.

usually does about 1800-1900 (about right for a 2000 profile
Title: Re: Let's really test idnet :)
Post by: Rik on Dec 07, 2008, 11:52:09
Ah. :)
Title: Re: Let's really test idnet :)
Post by: Sebby on Dec 07, 2008, 13:00:22
Quote from: g7pkf on Dec 07, 2008, 11:46:15
Just a shame the profiles stuck:-

Hopefully that'll clear very shortly. :fingers:
Title: Re: Let's really test idnet :)
Post by: Colin Burns on Dec 07, 2008, 16:43:01
Its BTs software so you never know
Title: Re: Let's really test idnet :)
Post by: g7pkf on Dec 07, 2008, 20:19:40
Whats your wish for 2009?


Mines either my exchange gets 21cn fully enabled or idnet offer LLU on my exchange, or we get fibre to the last mile


Rik another complaint no pigs flying choice.

tch tch this forums slipping.....again..down the pan (ill do the toilet humor)

P.S what does it take to be an admin or moderator?

on second thoughts do not answer that!
Title: Re: Let's really test idnet :)
Post by: Sebby on Dec 07, 2008, 20:29:02
Quote from: g7pkf on Dec 07, 2008, 20:19:40
P.S what does it take to be an admin or moderator?

on second thoughts do not answer that!

That's classified information. :P
Title: Re: Let's really test idnet :)
Post by: g7pkf on Dec 07, 2008, 21:35:51
Quote from: Sebby on Dec 07, 2008, 20:29:02
That's classified information. :P

No its not, its just not allowable in writing  :o 8) :o
Title: Re: Let's really test idnet :)
Post by: Colin Burns on Dec 08, 2008, 00:43:29
your going down a bad road and theres nothing like trying to take the Mods with you

hehe :out: :out:
Title: Re: Let's really test idnet :)
Post by: g7pkf on Dec 08, 2008, 09:03:44
Well caused even more disruption/confusion in the office.

Now transferring my other bt line (that used to have the broadband on) over to idnet.

Looked at 2 years worth of calls and can now safely say idnet line only will be the cheapest for my individual circumstances.

Transfer date is 18th lets see how this one goes.
Title: Re: Let's really test idnet :)
Post by: Rik on Dec 08, 2008, 09:04:44
Quote from: g7pkf on Dec 07, 2008, 20:19:40
Rik another complaint no pigs flying choice.

Oh yes there is. ;D  :pig:
Title: Re: Let's really test idnet :)
Post by: Sebby on Dec 08, 2008, 23:06:52
Quote from: g7pkf on Dec 08, 2008, 09:03:44
Transfer date is 18th lets see how this one goes.

Nice one. ;D
Title: Re: Let's really test idnet :)
Post by: g7pkf on Dec 11, 2008, 10:34:50
Well just emailed support the line is stable but the profile is stuck. I should be on a 4000 profile i think?


     

Test1 comprises of Best Effort Test:  -provides background information.
    Your DSL connection rate: 4864 kbps(DOWN-STREAM),  832 kbps(UP-STREAM)
    IP profile for your line is - 2000 kbps
    Actual IP throughput achieved during the test was - 1732 kbps

If you wish to discuss these results please contact your ISP.

If you are experiencing problems with specific applications, servers or websites please contact your ISP for assistance.

Your test has completed please close this window to exit the performance tester.

 


Title: Re: Let's really test idnet :)
Post by: Rik on Dec 11, 2008, 10:49:20
Yes, 4000 would be correct for that sync, Dean. Classic stuck profile on a new line - should be easy to sort.
Title: Re: Let's really test idnet :)
Post by: g7pkf on Dec 11, 2008, 10:54:18
Been told :-

The IP profile will update automatically, this should happen within the next few days.

I will give it until tuesday next week (14days) then test again.
Title: Re: Let's really test idnet :)
Post by: Rik on Dec 11, 2008, 10:58:22
I find that, with BT, there's sometimes a yawning chasm between will and should. ;)
Title: Re: Let's really test idnet :)
Post by: g7pkf on Dec 17, 2008, 07:29:02
It did (you pesamist Rik)

Test1 comprises of Best Effort Test:  -provides background information.
    Your DSL connection rate: 4864 kbps(DOWN-STREAM),  832 kbps(UP-STREAM)
    IP profile for your line is - 4000 kbps
    Actual IP throughput achieved during the test was - 3613 kbps

If you wish to discuss these results please contact your ISP.

If you are experiencing problems with specific applications, servers or websites please contact your ISP for assistance.

Your test has completed please close this window to exit the performance tester.


trouble is they also automatically stuck interleaving back on.

that makes no differance to my line, i have requested it be switched back off.
Title: Re: Let's really test idnet :)
Post by: Rik on Dec 17, 2008, 08:40:13
How does that compare with the original line, Dean?
Title: Re: Let's really test idnet :)
Post by: g7pkf on Dec 17, 2008, 08:53:01
500-1000 higher profile (i was on the cusp).

But to be honest lets give it a couple of weeks to stabalize.

I am getting 1-2 drops every couple of day's (used to be 1 a week on average)
Title: Re: Let's really test idnet :)
Post by: Rik on Dec 17, 2008, 08:54:17
I'll keep everything crossed for you, some of the time at least. ;)  :fingers:
Title: Re: Let's really test idnet :)
Post by: Sebby on Dec 17, 2008, 13:37:49
Quote from: g7pkf on Dec 17, 2008, 08:53:01
But to be honest lets give it a couple of weeks to stabalize.

ADSL Max is rate-adaptive, and so the only stablisation that may take place is an increase in your target SNRM.