IDNetters Forums

Technical News & Discussion => IDNet Help => Topic started by: emzino on Oct 29, 2008, 16:29:16

Title: High Pings & Slow Internet Speed
Post by: emzino on Oct 29, 2008, 16:29:16
Hi all. I'll get straight to the point.

Got a Speedtouch 565 V6 and have always connected at around 3.8Mbps. For a while it hasn't been anything above that.

Recently (3-4weeks now), i've had a rough time with my net. BT have reported no faults and i've done a line noise check with a radio as advised by IDNet on the phone.

Anyway, I was reading a thread on high latency issues and I done a tracert to www.jolt.co.uk and the first line was not what others have which was <1ms to there routers. I've got:


Tracing route to www.jolt.co.uk [82.133.85.65]
over a maximum of 30 hops:

1               67ms               99ms               99ms           dsldevice.lan [192.168.1.254]

Is that a bad thing? Could it explain why this is going on?

My exchange is Sanderstead which is literally a 3minute drive away.

Thanks in advance for any help

Oh and as for telephone sockets, I've got old Telecom ones and only 2 in the house. We've opened up both and none have a master hidden socket behind the template. Would you say they need changing?
Title: Re: High Pings & Slow Internet Speed
Post by: Rik on Oct 29, 2008, 16:37:29
Can you post your line stats, d/s sync speed, noise margin and attenuation.
Title: Re: High Pings & Slow Internet Speed
Post by: emzino on Oct 29, 2008, 16:44:52
OHHHHH MMMMMMYYYYYYY GOOOOOOOSSSSSSSHHHHHHH

I just read the thread on removing the Ring Wire and guess what.... i've connected at 5.2MBPS  :eek4: :eek4: :eek4: :eek4: :eek4: :eek4:

I <3 IDNet  :thumb:

Problem solved weeeeeeeeeeee I can stay =D
Title: Re: High Pings & Slow Internet Speed
Post by: Steve on Oct 29, 2008, 16:46:05
Its a know bug with the 585v6 although you state 565v6, ignore it just look at the rest. Mine always reported similar @100ms to dsldevice.lan
Title: Re: High Pings & Slow Internet Speed
Post by: Rik on Oct 29, 2008, 16:47:23
Ring wires are wonderful things, emzino, especially when you disconnect them.  :thumb:
Title: Re: High Pings & Slow Internet Speed
Post by: Inactive on Oct 29, 2008, 16:50:50
Great result... :thumb:
Title: Re: High Pings & Slow Internet Speed
Post by: emzino on Oct 29, 2008, 17:01:07
Gonna stick around now defo. My exchange is going to be BT 21CN compatible by the end of March. Oooo can't wait.

But as far as I read, those Ring Wires act like a huge antenna. Why on earth would they install such a thing  :rant2:
Title: Re: High Pings & Slow Internet Speed
Post by: Glenn on Oct 29, 2008, 17:03:33
It goes back to when the capacitor to make the phone ring was in the phone, and not the socket I believe.
Title: Re: High Pings & Slow Internet Speed
Post by: emzino on Oct 29, 2008, 17:47:01
Hmmm interesting.

Now that i've got new speed, would it take a couple of days for it to stabilise? I read somewhere it takes around 3 days to do so.
Title: Re: High Pings & Slow Internet Speed
Post by: Rik on Oct 29, 2008, 17:48:59
Your sync speed changes instantly, but BT use a profiling system to limit their computing load, and it's the profile which governs throughput. This takes up to five days to catch up, so I'm afraid patience is called for. :( (We hate profiles!!)
Title: Re: High Pings & Slow Internet Speed
Post by: Sebby on Oct 29, 2008, 18:16:19
As Rik says, it's the profile that now needs to catch up. I'm glad the problem is sorted. :)
Title: Re: High Pings & Slow Internet Speed
Post by: emzino on Oct 29, 2008, 21:40:08
Aha gotcha.

Thanks alot guys, much appreciate any response.

Would you recommend not restarting my router at all for the next 5days and what am I to expect after the 5day period? Even faster connection? Better dl speeds?
Title: Re: High Pings & Slow Internet Speed
Post by: Steve on Oct 29, 2008, 22:32:44
Best to leave things as they are if you can,should you initiate a resync when your line is at its noisiest i.e during hours of darkness and you resync at lower rate BT will very quickly drop your profile to reflect the new rate and as from previous posts any gains in profile are hard won.

It is difficult to say what further improvements in sync rate may occur in the long term without knowing further details about your connection in particular your downstream noise margin and attenuation. If you want further info take a look at www.kitz.co.uk
Title: Re: High Pings & Slow Internet Speed
Post by: Sebby on Oct 30, 2008, 00:35:00
Quote from: emzino on Oct 29, 2008, 21:40:08
Would you recommend not restarting my router at all for the next 5days and what am I to expect after the 5day period? Even faster connection? Better dl speeds?

I'd definitely leave it connected. Your profile will hopefully update in about 3 days.