IDNetters Forums

Technical News & Discussion => IDNet Help => Topic started by: snae on Oct 28, 2008, 10:50:38

Title: Bandwidth usage in user portal gone?
Post by: snae on Oct 28, 2008, 10:50:38
Am I missing something - the bandwidth usage seems to have dissapeared from the user portal.  Am I being blind, or has it really gone?
Title: Re: Bandwidth usage in user portal gone?
Post by: Inactive on Oct 28, 2008, 10:55:31
Still there for me.

Login

List on left; Bandwidth Usage.

Welcome to the Forum. :thumb:
Title: Re: Bandwidth usage in user portal gone?
Post by: Rik on Oct 28, 2008, 10:56:36
It's still there for me, fourth heading under broadband. Or what In said. Welcome aboard. :welc: :karma:
Title: Re: Bandwidth usage in user portal gone?
Post by: snae on Oct 28, 2008, 12:13:52
Hmm, maybe I'm 'special' :-)

When I log into the portal it has now changed and I get:


Customer Login - BETA
Account Options
    Payment Options / Invoices
    Address Details
EMail
    Existing Addresses
    Create New Address
    Client Setup Guides
Telephone
    Order New Landline
    Transfer Landline
Shop
    Routers
    Phones
    Other Items
    Basket
    History
Status
    Network Status
    Updates Via RSS

    Contact Us
    Logout


... and no option to view my usage.  Will call support I reckon.
Title: Re: Bandwidth usage in user portal gone?
Post by: Rik on Oct 28, 2008, 12:14:51
I think you'll have to, there's little more we can do here, sorry. :(
Title: Re: Bandwidth usage in user portal gone?
Post by: LesD on Oct 31, 2008, 21:51:37
Quote from: snae on Oct 28, 2008, 12:13:52
Customer Login - BETA

Hm I get the BETA format now too but I did eventually find my BB usage buried way down the list that is now far too long of the LHS!

Is this a sign of what's to come. I for one hope not!   :(
Title: Re: Bandwidth usage in user portal gone?
Post by: kinmel on Oct 31, 2008, 21:57:03

Broadband Usage is now the sixth option in the left hand menu on the Login Beta page.

Title: Re: Bandwidth usage in user portal gone?
Post by: Sebby on Nov 01, 2008, 00:47:55
Quote from: LesD on Oct 31, 2008, 21:51:37
Hm I get the BETA format now too but I did eventually find my BB usage buried way down the list that is now far too long of the LHS!

Is this a sign of what's to come. I for one hope not!   :(

The best thing to do would be to let IDNet know how you feel. After all, it is only a beta. ;)
Title: Re: Bandwidth usage in user portal gone?
Post by: Glenn on Nov 01, 2008, 09:13:17
I have the link but no usage information just 'No bandwidth informaton available for this period' including the spelling mistake  ;)
Title: Re: Bandwidth usage in user portal gone?
Post by: Steve on Nov 01, 2008, 09:28:19
It was there earlier, the spellchecker probably takes a while now  :whistle:
Title: Re: Bandwidth usage in user portal gone?
Post by: Rik on Nov 01, 2008, 11:00:00
It's all 'as expected' for me, Glenn, little usage shown as little has occurred at this point.