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#91
IDNet Help / Re: VoIP and Caller Display
Last post by john7 - Oct 01, 2024, 10:10:36
Thanks that fits with some others I know but they were/are with BT so us full to know IDNet does use the right calling phone number so its most certainly not been set up right for me (and other?)
#92
IDNet Help / Re: VoIP and Caller Display
Last post by Clive - Oct 01, 2024, 08:50:27
Mine are 0 just the same as it was on the landline.  The quality isn't quite as good but it's fine.  One minor problem is that when someone phones when we are using it there is no engaged tone so they think our phone isn't working.  But they can always phone our mobiles.
#93
IDNet Help / Re: VoIP and Caller Display
Last post by john7 - Sep 30, 2024, 22:28:14
Quote from: Clive on Sep 30, 2024, 18:06:40I have a ZYXEL router using Seimens cordless over VOIP and voice display works well.
Quote from: Clive on Sep 30, 2024, 18:06:40I have a ZYXEL router using Seimens cordless over VOIP and voice display works well.
What format are your call numbers? My ones I now see have +44 not 0
#94
IDNet Help / Re: VoIP and Caller Display
Last post by john7 - Sep 30, 2024, 21:50:04
Looked for that and nothing I could see, BT was very clear the phone contacts as working over there phone line should work via UBOSS. I also looked at the router they supplied and can't see anything on it
 
#95
IDNet Help / Re: VoIP and Caller Display
Last post by nowster - Sep 30, 2024, 21:44:11
You might need to teach the phone that +44 is the same as 0. (eg. telling it that the area code prefix is 0 and your country code is 44)
#96
IDNet Help / Re: VoIP and Caller Display
Last post by john7 - Sep 30, 2024, 20:21:21
It's in +44163123456 format not the same as in the phone that  according to BT should be OK ie  01632123456,
 We get all numbers not just those in the phone. So it looks as if thsts the problem it's been set up wrongly if normal numbers should work on the phone.  Will get back to support again.
#97
IDNet Help / Re: VoIP and Caller Display
Last post by nowster - Sep 30, 2024, 18:46:09
So you say you are seeing the caller's number? Is it just the matching of number to a phonebook entry that's not working?

What format does the phone display the number?

Is it 01632 123456, or +44 1632 123456, or 00441632123456, or is there unusual or no spacing?
#98
IDNet Help / Re: VoIP and Caller Display
Last post by Clive - Sep 30, 2024, 18:06:40
I have a ZYXEL router using Seimens cordless over VOIP and voice display works well.
#99
IDNet Help / Re: VoIP and Caller Display
Last post by Simon - Sep 30, 2024, 17:14:53
Can't help, but also interested in this as I'm wondering whether caller display on my Seimens Gigaset phones will display names when I eventually switch to UBOSS.
#100
IDNet Help / VoIP and Caller Display
Last post by john7 - Sep 30, 2024, 16:36:32
We have BT Advanced Z Cordless which converted the incoming phone number to the name if there was an entry in the phone contact information when using the BT line. As soon as went over to UBOSS all we get is the phone number. Support say suppliers can't see why this isn't working and did some changes with no effect for us. All the phone book entries are with full STD codes so that's not the problem. Contented BT who say all there phones currently sold fully work with VoIP and a second one I spoke to said there was nothing at the phone end that could be changed it was just the VoIP wasn't set up right somewhere but as its not them kick your ISP.

Does anyone using UBOSS have caller names from there address book working? If so what phone are you using as we are getting to the stage of thinking we will have to change phones again but really need to be sure any new ones will actually work with IDNET and UBOSS.