- Welcome to IDNetters Forums.
Recent posts
#1
IDNet Help / Re: The UK Landline Switch Off...
Last post by stan - Jun 22, 2025, 20:59:24Nowster,You have advised me on one or two matters here in the past - all of which helped me decide the best way to achieve FTTP and VOIP and it sounds like you need all of your knowledge to stay connected in your own circumstances. If anyone can do it I'm sure you can. :thanku
#2
IDNet Help / Re: The UK Landline Switch Off...
Last post by nowster - Jun 22, 2025, 16:51:15Quote from: stan on Jun 21, 2025, 17:28:34My FTTP fibre with Idnet is utterly uneventful. It just works. If I have a query I call them and they answer straight away and sort me out. My FTTP installation via Openreach was fine.
This has been my experience, too. It's been utterly boring (unlike the ADSL2 link it replaced).
We decided to keep the physical landline for as long as we can, which proved to be the correct decision last winter with both Storms Darragh and Éowyn knocking out both power and mobile signal (on all networks, so not even 999 service).
There's only one mast covering the tip of the Llŷn Peninsula, on Mynydd Rhiw, and all the networks use it. When it works, we can actually get a 5G service from it.
A bit of planning helped. The OpenReach FTTP connection stayed up as long as we could keep the ONT and router powered.
The UPS was good for four hours, so that was rationed.
Thankfully there was power for a few hours in the evenings to recharge stuff. I had an old car battery and an inverter which helped provide lighting. We also had candles and USB-chargeable lanterns.
And for heating a multi-fuel stove with back boiler, with lots of coal brought indoors in cardboard boxes. We also had a gas hob connected to an outdoors propane tank for cooking.
If all else failed we also had a camping stove!
When the analogue landline switch-off happens, we'll have to invest in a longer lasting battery backup system, and put a VoIP ATA onto the house phone wiring. (I don't plan to use iDNet's UBOSS offering.) The UPS has too many internal losses to make it efficient for the pretty low current draw that an ONT, Raspberry Pi4 and a travel router (used as a WiFi access point) take. It's a pity the ONT wants 12V, and everything else 5V.
#3
IDNet Help / Re: The UK Landline Switch Off...
Last post by stan - Jun 21, 2025, 17:28:34Hello John.
I do look in here fairly regularly and try to keep up as best I can and have seen your posts over a period of time. Roughly four or five years I think.
John, I'm not clever enough or sufficiently well informed to reply with advice to your posts ... in which you seem to have had a catalogue of issues - and I'm no better informed now than I ever was but I do have to ask why you are still with Idnet? For four or five years you've never once had a good thing to say about them. In fact none of your posts take the form of positive comments ... they're all complaints and grumbles. Additionally you don't seem to like UBOSS, you consider Netgear and TP Link Customer Service to be useless (your words). You didn't like Gmail and weren't optimistic about Outlook Express. BT hasn't found any favour with you and the lengthy correspondece over the use of +44 versus standard geographical numbering was quite something. And the absence of reliable mobile coverage within Wales has clearly been a disadvantage for you.
All the above noted difficulties that you've experienced for such a long time must have been a proper nuisance to live with so why on earth have you not changed the providers of your services to alternative suppliers with whom you could have a better relationship?
Like I say I'm no expert and rely on the expertise of those far more knowledgable and have to seek assistance when something crops up - but since 2008 I've remained with Idnet and seem to have got by with remarkably few problems. I agree the Idnet free mail allocation of 100mb is meagre so I use others which have much better capacity and they work just fine and are mostly free.
Having looked closely and given it some thought I didn't fancy the UBOSS offering myself and use a separate VOIP provider (I ported my old landline number over to them completely uneventfully) ... one who is well known for both it's expertise and very attractive pricing and whose facilities are ideal for my circumstances and with whom I'm very pleased. I use tradional old type landline phones with the TP Link VX 230v router ... they simply plug in to the back of it and it all works flawlessly. I get any answerphone messages emailed to me at no charge.
My FTTP fibre with Idnet is utterly uneventful. It just works. If I have a query I call them and they answer straight away and sort me out. My FTTP installation via Openreach was fine. Yes, I did some homework beforehand and did all I could to make life easy for all involved.
I'm very sorry to hear of the grief that these companies seem to give you and hope that between you and your son (who you have said is an electronics engineer and programmer) can get sorted.
I do look in here fairly regularly and try to keep up as best I can and have seen your posts over a period of time. Roughly four or five years I think.
John, I'm not clever enough or sufficiently well informed to reply with advice to your posts ... in which you seem to have had a catalogue of issues - and I'm no better informed now than I ever was but I do have to ask why you are still with Idnet? For four or five years you've never once had a good thing to say about them. In fact none of your posts take the form of positive comments ... they're all complaints and grumbles. Additionally you don't seem to like UBOSS, you consider Netgear and TP Link Customer Service to be useless (your words). You didn't like Gmail and weren't optimistic about Outlook Express. BT hasn't found any favour with you and the lengthy correspondece over the use of +44 versus standard geographical numbering was quite something. And the absence of reliable mobile coverage within Wales has clearly been a disadvantage for you.
All the above noted difficulties that you've experienced for such a long time must have been a proper nuisance to live with so why on earth have you not changed the providers of your services to alternative suppliers with whom you could have a better relationship?
Like I say I'm no expert and rely on the expertise of those far more knowledgable and have to seek assistance when something crops up - but since 2008 I've remained with Idnet and seem to have got by with remarkably few problems. I agree the Idnet free mail allocation of 100mb is meagre so I use others which have much better capacity and they work just fine and are mostly free.
Having looked closely and given it some thought I didn't fancy the UBOSS offering myself and use a separate VOIP provider (I ported my old landline number over to them completely uneventfully) ... one who is well known for both it's expertise and very attractive pricing and whose facilities are ideal for my circumstances and with whom I'm very pleased. I use tradional old type landline phones with the TP Link VX 230v router ... they simply plug in to the back of it and it all works flawlessly. I get any answerphone messages emailed to me at no charge.
My FTTP fibre with Idnet is utterly uneventful. It just works. If I have a query I call them and they answer straight away and sort me out. My FTTP installation via Openreach was fine. Yes, I did some homework beforehand and did all I could to make life easy for all involved.
I'm very sorry to hear of the grief that these companies seem to give you and hope that between you and your son (who you have said is an electronics engineer and programmer) can get sorted.
#4
IDNet Help / Re: The UK Landline Switch Off...
Last post by john7 - Jun 21, 2025, 13:26:23Well due to an incompetent builder destroying the fairly new mains fibre cabling we have experienced what its like without a phone. We found the only reliable mobile phone connection was in a bedroom, not the best location as I have had to call emergency services twice in the past when my wife has collapsed (we are 80+) once with heat related issues! As for IDNet they hardly shone in this, the cable wasn't anything to do with them but the very poor support most certainly is. My only information from IDnet was lengthy phone call to find out (from the bedroom) and told its on our logion hardly much use given what support had been told. They did latter send an email and said they would keep me updated an progress. No further contact after that! The only way was I found was the local Facebook group where others usually posted their ISPs updates. As other ISPs using Fiber Heros were providing customers with text and email (less reliable given the lose of internet!) updates. Since then Fiber Heros has hardly been outstanding, the recovery has been poor to appalling with IDNet not being responsible for that but still only providing information on line or if you phone while some other ISPs with problems are still contacting customers with updates.
A big difference I now find is some ISPs were offering to transfer phone calls to mobile numbers if wanted. I know IDNet can do this but no offer to do it.
Its not been good we were down for over a day finding mobile reception was poor and support from ISP almost non existent compared to some other ISPs.
A big difference I now find is some ISPs were offering to transfer phone calls to mobile numbers if wanted. I know IDNet can do this but no offer to do it.
Its not been good we were down for over a day finding mobile reception was poor and support from ISP almost non existent compared to some other ISPs.
#5
Networking & Routers / Re: Networking solution help
Last post by zappaDPJ - Jun 21, 2025, 00:42:56After a remarkable amount of stupidity on my part I finally got this sorted. Initially I thought I'd created spaghetti also known as a network nightmare...
As it happened everything was probably working as intended except this muppet forgot that the WiFi router was not only on a different SSID but I'd also managed to stop it broadcasting.
Anyway after a factory reset and a more measured approach to changing the settings, I'm up and running. Interestingly the WiFi router downstream is faster than my ASUS modem/router 105.22/18.72 vs 77.84/18.96 on a 115/20. That's pretty impressive.
So thanks to everyone who helped out with this, I got there in the end
You cannot view this attachment.
- modem/router > cable > network switch > cable > patch bay > cable > network switch > cable > WiFi Router
As it happened everything was probably working as intended except this muppet forgot that the WiFi router was not only on a different SSID but I'd also managed to stop it broadcasting.
Anyway after a factory reset and a more measured approach to changing the settings, I'm up and running. Interestingly the WiFi router downstream is faster than my ASUS modem/router 105.22/18.72 vs 77.84/18.96 on a 115/20. That's pretty impressive.
So thanks to everyone who helped out with this, I got there in the end
You cannot view this attachment.
#6
Mobile Devices News & Discussion / Re: Vodafone and Three merge
Last post by nowster - Jun 10, 2025, 15:22:03Hutchison originally had Rabbit but shut that down, starting Orange. (As joked at the time because Rabbit was a lemon.)
Orange merged with T-Mobile (formerly One2One) over ten years ago (now EE, owned by BT).
Hutchison then set up Three.
I wonder what the ownership structure of the merged company will be.
Orange merged with T-Mobile (formerly One2One) over ten years ago (now EE, owned by BT).
Hutchison then set up Three.
I wonder what the ownership structure of the merged company will be.
#7
Mobile Devices News & Discussion / Re: Vodafone and Three merge
Last post by Clive - Jun 06, 2025, 21:57:23I can confirm that the Telegraph published the story earlier this week. I see it as a good thing as it will extend the coverage of both operators.
#8
Networking & Routers / Re: Networking solution help
Last post by nowster - Jun 03, 2025, 10:03:50I said earlier that this happens from time to time.
https://www.amazon.co.uk/dp/B09N72FMH5 on offer at the moment.
£32 for a USB-powered WiFi router/repeater/access point/3 socket gigabit Ethernet switch, running a variant of OpenWRT. Comes with PSU and a short Ethernet cable.
https://www.amazon.co.uk/dp/B09N72FMH5 on offer at the moment.
£32 for a USB-powered WiFi router/repeater/access point/3 socket gigabit Ethernet switch, running a variant of OpenWRT. Comes with PSU and a short Ethernet cable.
#9
Mobile Devices News & Discussion / Vodafone and Three merge
Last post by peasblossom - Jun 02, 2025, 23:43:26https://www.ispreview.co.uk/index.php/2025/06/vodafone-and-three-uk-officially-complete-16bn-mega-mobile-merger.html
I haven't seen this reported elsewhere (though it must've been.) It makes me uneasy as I'm with Smarty who are Three's MVNO and I've no idea how this merger will change things. The reduction in MOs doesn't inspire confidence either.
I haven't seen this reported elsewhere (though it must've been.) It makes me uneasy as I'm with Smarty who are Three's MVNO and I've no idea how this merger will change things. The reduction in MOs doesn't inspire confidence either.
#10
IDNet Help / Re: Account deactivated - how ...
Last post by Simon - May 30, 2025, 21:56:37Hi there, and welcome to the forum.
I'm sorry to hear about your recent issues, but have to clarify that whilst the forum is here to offer technical advice to users, we are only customers, like yourself, and as such, we cannot assist with account / payment related matters, as we do not have access to customer accounts.
In this instance, I can only suggest that you make contact with IDNet direct, via the usual support channels:
https://www.idnet.com/help-support.php
I'm sorry to hear about your recent issues, but have to clarify that whilst the forum is here to offer technical advice to users, we are only customers, like yourself, and as such, we cannot assist with account / payment related matters, as we do not have access to customer accounts.
In this instance, I can only suggest that you make contact with IDNet direct, via the usual support channels:
https://www.idnet.com/help-support.php