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Technical News & Discussion => IDNet Help => Topic started by: john7 on Nov 15, 2020, 11:58:05

Title: Size of e-mail storge creating real problems
Post by: john7 on Nov 15, 2020, 11:58:05
We have moved from an ISP that gave about 2Gb mail storage so the 100Mb on IDNet is causing real problems. A day or two creats a mail box full problem so if we are away from internet, as we are for a week or more some times, it will be unworkable. Is there anyway of geing the mail box size incressed or do we juat have to more to a difrent mail provider?
Title: Re: Size of e-mail storge creating real problems
Post by: Simon on Nov 15, 2020, 13:18:29
As it's a free service, I don't think there's any leeway with the mailbox capacity, but I guess it wouldn't hurt to ask IDNet direct.

They do offer a paid for email service, which presumably could be bolted on to your Internet package, but there are probably other email providers where you can get more storage for free.

https://www.idnet.com/solutions/email_services.php
Title: Re: Size of e-mail storge creating real problems
Post by: zappaDPJ on Nov 15, 2020, 14:49:55
I must admit I've also had problems with the limit. It didn't occur to me that mail gets lost forever when the limit is reached and it only takes a couple of emails containing large attachments to max it out.
Title: Re: Size of e-mail storge creating real problems
Post by: john7 on Nov 15, 2020, 15:44:54
My wife has been designing a new U3A leaflets/posters and two or 3 downloads has filled the mail box which is mad. I can understand such small boxes when you used to have just one e-mail program, used pop3 and downloaded the contents of the box and they were then cleared from the box. But that has long gone, along with small attachments from things like publisher or even photos. One of my 5Ds photos is nearly 50Mb and I used to have such files, as my wife does sent backwards and forwards with eclipse mail no problem but its hopeless with IDNet.
Indeed a software publisher wanted me to send logs, the only way now was using a drop box. IDNet hasn’t woken up to how cheap HDD are now rather than when they set it up (well even eclipse set up about the same time provided a much bigger mail box)
Title: Re: Size of e-mail storge creating real problems
Post by: john7 on Nov 15, 2020, 15:53:15
As it's a free service, I don't think there's any leeway with the mailbox capacity, but I guess it wouldn't hurt to ask IDNet direct.

They do offer a paid for email service, which presumably could be bolted on to your Internet package, but there are probably other email providers where you can get more storage for free.

https://www.idnet.com/solutions/email_services.php
Thanks one thing that worries me with this is they say they hold the mail for a week, but what if you don't have internet access for longer as we don't when stopping in out caravan in Wales (hopeless phone reception in large areas even in many towns there, indeed been told its worse than India or Africa!)?
Title: Re: Size of e-mail storge creating real problems
Post by: john7 on Nov 15, 2020, 17:05:22
Thanks one thing that worries me with this is they say they hold the mail for a week, but what if you don't have internet access for longer as we don't when stopping in out caravan in Wales (hopeless phone reception in large areas even in many towns there, indeed been told its worse than India or Africa!)?

Unable to edit now, but see what I saw was for SMTP Gateway so not relating to mail.
Title: Re: Size of e-mail storge creating real problems
Post by: Simon on Nov 15, 2020, 23:14:26
Perhaps the best thing to do is have a chat with them and see if they can offer anything that meets your needs.
Title: Re: Size of e-mail storge creating real problems
Post by: robinc on Nov 16, 2020, 06:12:05
Probably the best thing to do is not rely on an ISP email account.

Gmail - 15Gb - if you have an android smart phone you've got this already
iPhone - you get an iCloud email account - 5Gb
Outlook.com - 15Gb last time I looked

You can switch ISP any time and not have to keep swapping email around.

@john7 - those new logos are a pain in the arm to incorporate into old posters, forms etc aren't they? I'm on the same 'journey'  :dunno:
Title: Re: Size of e-mail storge creating real problems
Post by: john7 on Nov 16, 2020, 09:29:24
@robinc the logos I am pleased to say are something my wife is dealing with. She has been spending almost every day working on different ways of using them so the problem of a small allowance as she sends them out and gets them back. Yes an external email would have been best but we have spent a long time changing most things to the Idnet address now so I fear that idea wouldn’t go down well now.
Gmail we find causes endless problems sending to it with our mailing lists, it holds up a lot of mail and sometimes by days. The other thing I dislike is the endless adverts, I suspect Outlook would be as bad with those.
Title: Re: Size of e-mail storge creating real problems
Post by: robinc on Nov 17, 2020, 05:55:05
Hmmm...OK

With regards to the adverts - I guess you're using gmail via a browser. In that case install the ublock-origin adblocking extension (Firefox and Chrome). No more ads.

Before Beacon we used gmail for all our email - approx 350 members at the time. I use Thunderbird mail client, it took a bit of fiddling to import all the gmail mail lists but once they are in there it doesn't matter who you are using for email - the address list becomes portable. You do have to enable the 'Less Secure' setting in gmail to do this - it's their Project Fear button designed to keep you looking at the ads in the web browser :rant2: as opposed to a proper email client.

It may just be a case of a bit more short term pain now, but I hope you're able to sort something with IDNet

Title: Re: Size of e-mail storge creating real problems
Post by: john7 on Nov 17, 2020, 10:16:02
We went with a paid IDNet account, at least if we do change ISP we will be able to keep these. Before we moved from eclipse I hadn’t realized how much work there is in getting addresses changed. Indeed some like Seagate you cant change addresses, with them at least you create a new account, add all the HDD covered again. Others the original address was tied into the account/product and couldn’t be changed or migrated to a new address EaseUS being one like this. My wife has done part of her list and I feared for my life to even suggest redoing them all again.
Title: Re: Size of e-mail storge creating real problems
Post by: krysia on Nov 26, 2020, 10:54:18
The way I've worked around the problem is to transfer old emails to my free outlook.com account - I just keep emails from the current year and previous year in my IDNet one.  My partner and I can access all 7 of our email accounts via eMClient, which makes it really simple to simply drag mail from one account to another - you don't need to forward them to another account.

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