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#11
IDNet Help / Re: Move to SoGEA & VoIP
Last post by Simon - Apr 11, 2026, 18:49:51
Don't know if it might help, but searching for "fritz box uboss settings" on Google brings up an AI overview of the required configurations.
#12
IDNet Help / Re: Move to SoGEA & VoIP
Last post by Tacitus - Apr 11, 2026, 17:56:39
Just had a look at port forwarding and I think it can't be done.  There are no port forward settings that apply to VOIP, it's all http or server stuff.  The Fritz appears to expect it all to take place within the device, so I would need to apply the UBoss settings and then use the FX port rather than hand it off to the ATA. 

Don't see why iDNet shouldn't be able to supply the settings but we'll see.  If they can't I might have to try Voipfone or possibly A&A. At least the Uboss service is only a one month contract.
#13
IDNet Help / Re: Move to SoGEA & VoIP
Last post by Tacitus - Apr 11, 2026, 17:33:44
Just tried calling with 44 as a prefix in case they forgot that in the configuration but I get 'call cannot be completed at this time'.  I think this is one for iDNet so I'll ring them on Monday.
#14
IDNet Help / Re: Move to SoGEA & VoIP
Last post by Tacitus - Apr 11, 2026, 17:29:48
The Fritz is my own but the ATA is from iDNet and should be fully configured.  It's visible on the network but I can't use a browser to get into it and see what's happening.

The telephony isn't switched on the Fritz so it may be there's no SIP ports open.  I'll give that a go.  If it doesn't work I shall have to get back to iDNet but since the Fritz router is not one they support I'm not hopeful.  One advantage of a single supplier.

I don't know if iDNet supply the U-Boss settings so I could try using the FX port on the Fritz as that might be worth a go.

They did offer me a TP-Link router but I'm averse to them as there's too much chatter about poor security.  OK it's the Internet, but El Reg was recently reporting a UK National Cyber Centre report on Russian hacking of routers with TP-Link being the only ones mentioned by name. 
#15
IDNet Help / Re: Move to SoGEA & VoIP
Last post by Simon - Apr 11, 2026, 16:15:37
I don't know how helpful this is but when I switched, the light was on the router saying the VoIP phone service was enabled before it actually went live.  IDNet gave me a switchover date and it did indeed switch on that date at around 8am.

Did you get either the router and / or the ATA from IDNet?  If so, then I believe they configure it from their end.
#16
IDNet Help / Move to SoGEA & VoIP
Last post by Tacitus - Apr 11, 2026, 15:21:47
The big day arrived and I've moved to SoGEA and VoIP.  The Broadband move was OK but the VoIP is something else. 

I'm using a FritzBox 7530AX with a Gigaset N300 and decided it would be simpler to use this with a Grandstream ATA.  At least the phones Gigaset - S700H Pro - will register with the base.

Set it all up.  If I phone in, I get a msg "unavailable", phone out and the message is either silence, or sometimes caller on hold. 

Can anyone offer any suggestions as to where I can go next?  It's quite possible that it's not fully setup at iDNet's end, but at present I'm in the dark.  The only other thing I can think of is that I need to do some port forwarding in the Fritz.

My sister moved to Zen for Broadband and voice.  She purchased a single Fritz handset to go with the Zen supplied Fritzbox and the whole move including changing  to full fibre was flawless. 
#17
IDNet Help / Re: Upgrade query
Last post by Bill - Mar 10, 2026, 17:20:40
I thought it would probably be easy, but I'm a newbie to this FTTP lark so thought I'd ask ;D
#18
IDNet Help / Re: Upgrade query
Last post by zappaDPJ - Mar 10, 2026, 16:49:00
I've had a few service changes/upgrades and don't recall any interruptions although there's always the possibility I stepped away from the computer for a minute or two!
#19
IDNet Help / Re: Upgrade query
Last post by Bill - Mar 10, 2026, 14:00:33
That's good enough for me, I don't count reboots  ;)

Thanks.
#20
IDNet Help / Re: Upgrade query
Last post by Simon - Mar 10, 2026, 11:31:21
I upgraded mine when the cost of my original service actually exceeded the cost of a faster connection.  There was no interruption to service as far as I can recall, but I think I rebooted my router anyway, just for good measure.