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1
FTTC/FTTP / Re: Sync and "Real" Download speeds wildly differ
« Last post by Simon on May 18, 2018, 13:40:43 »
Yes, I think audible noise on the line would indeed be raised as a voice fault. 
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FTTC/FTTP / Re: Sync and "Real" Download speeds wildly differ
« Last post by crocks on May 18, 2018, 12:15:11 »
We have had a lot of work done round our area by BT Openreach lately. Including:

- Our POTS Cabinet lifted and replaced by larger one (not the new fibre one) with new ducting..
- Several new BT manholes dug and appeared locally near our house

This leads me to wonder if during these works, and when they spent time in a manhole outside our house, that they may have knocked or done something to our cable that leads from the cabinet to the house.

Back when were were on a unbundled Talktalk line, we had a perfect line! We have only had these problems since we have switched back to a Openreach managed line.

I'm guessing that since it's an audible noise on the line, it can be raised as a voice fault??



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FTTC/FTTP / Re: Sync and "Real" Download speeds wildly differ
« Last post by crocks on May 18, 2018, 11:36:04 »
It would certainly be worth doing some home tests before calling IDNet, as they will probably ask you to do them anyway.

Is that the quiet line test?

Anyways it will have had all day today to stabilise on "test socket only" so I will see what the line stats are tonight.. That should give an indicator if its something "inside" or "outside" the house.
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FTTC/FTTP / Re: Sync and "Real" Download speeds wildly differ
« Last post by Simon on May 18, 2018, 09:31:26 »
It would certainly be worth doing some home tests before calling IDNet, as they will probably ask you to do them anyway.
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FTTC/FTTP / Re: Sync and "Real" Download speeds wildly differ
« Last post by crocks on May 18, 2018, 09:09:38 »
Bumping this one to the top again :-(

The family complained to me (Being the resident IT support bod) that the internet was dying so I investigated.

Noticed last night that the Upstream Line Attenuation is an eye watering 160db !!! Subsequently upstream speed is dropping and has dropped so far down to 300kbs.

We are using a TP Link Archer VR600 (one of the IDnet routers)

I did a quiet line test and there is a noticable background hiss on the line now.

Interestingly tho the downstream speed is still in the expected 48-52mbs range that we are supposed to get so it looks like only Upstream is affected and forcing the broadband to intermittantly drop - is this possible??!

Is this likely down to something in the home wiring?? Just as a test before I left for work today I unplugged all the extensions and plugged a phone and the router into a Microfilter direct in the test socket.. So I will see if things improve over the day. If so I| guess this points to a possible wiring issue in the house. Sadly I didnt have time to do another line test with everything unplugged.

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you don't need to buy a full version you can download a copy of the version you have installed and do a full reinstall of it for no charge
go to settings/update and recovery/more recovery options,you will be given the option to start fresh with a new install
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have you just gone into windows/software distribution and deleted everything in the downloads folder in there,that usually works?
also if you got to control panel and go into troubleshooting then click on view all,there is a long list of helps/and fixits that pop up

yep, followed both without making any difference over the several weeks I had this problem. The issue I think is that I took the free "Home" upgrade from w8 originally, so i don't even have the option to defer the automatic upgrade as the option is ineffective. I'm not encouraged to buy a full w10 with all the hassle, even at the discount now available. But the good news is that so far, over a couple of days, the script to disable windows updates seems to be working, though (it may be academic) I'm not sure about the way to re-enable them if Microsoft ever sort their act out (probably equally unlikely). As far as I can see plenty of others have this problem, and no one has yet found a solution that appears to work for everyone, even disconnecting the peripherals or a clean reinstall. MS support sound as bewildered as the rest of us and have gone very quiet on those of us with continuing problems once we reach the end of their troubleshooting script.
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have you just gone into windows/software distribution and deleted everything in the downloads folder in there,that usually works?
also if you got to control panel and go into troubleshooting then click on view all,there is a long list of helps/and fixits that pop up
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One of my two laptops running W10 Home Edition (x64) - the newer one, is in the constant cycle of update downloads which all stall at 99% install. Have followed all the advice I can find on the web without success. It's  eating up my hard drive with twelve attempts at downloads to date, otherwise I can ignore it. I've tried waiting for several weeks but MS really are trying my patience.

I'm convinced they do it to force you to buy a licence, their "free" upgrades are nothing but.

I've finally resorted to some xml code from a dubious site which offers to get rid of Windows automatic Updates for ever, out of desperation. Will see how it goes. A hobsons choice between b*ggering the os and throwing the hardware in the bin! Current suspicion is falling on the Radeon display software where I foolishly accepted an update which won't complete and they offer no option to revert. So looks like a choice between an os and a screen display. Brilliant.

Long live the Vista PC on which I'm writing this (and still do most things). It's nice, simple; and seems immortal, tempting fate. MS just seem to want to make life so hard and complicated, it becomes impossible, but I suppose keeps the political masters happy - their First Commandment being that you can get away with anything in the name of security- and it all makes work for you lot!
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IDNet Help / Re: slow speeds on new Windows 10 computer
« Last post by steve195527 on May 12, 2018, 12:38:40 »
you haven't got 2 firewalls running have you?new pc may have had a security suite installed by shop/supplier and if you have installed you chosen product without realising one is already installed you could have a conflict of sorts,if you haven't something may be corrupted in in your ipconfig try running a freeware app calledd winsock fix

http://www.softpedia.com/get/Tweak/Network-Tweak/WinSockFix.shtml
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