Recent posts

#1

IDNet Help / Re: Since VoIP callers names f...

Last post by john7 - Yesterday at 21:54:24

Thanks, worth looking as if I move it will need to be a more customer centered provider then IDNet who have been appalling. There are a few firms selling phones and it will be interesting if a phone such as the ones IDNet thing needed actually exit!

#2

IDNet Help / Re: Since VoIP callers names f...

Last post by Simon - Yesterday at 21:05:29

Even Andrews & Arnold is cheaper (£1.72/month) than IDNet for this service, which is unusual.

I've just had a quick look at A&A, and am I right in that the £1.72 doesn't include call costs?  At 1.5p per minute for landlines and 4p per min to mobile, that could soon add up if you use it regularly.  I'd argue that £9 per month from IDNet, inclusive of all calls, is reasonably competitive, obviously depending on how much you use the service. 

#3

IDNet Help / Re: Since VoIP callers names f...

Last post by john7 - Yesterday at 14:40:14

I don't know if this is significant but I've just called my landline from my mobile using +44 and the correct name came up on the caller display.  This is on a Gigaset DECT C570HX.

This suggests that my landline displays the correct name from a +44 number, and it actually displays the number as 077xx xxxxxxx, so it's performing a conversion somewhere. 

Regretably my mobile just comes up as +44!

#4

IDNet Help / Re: Since VoIP callers names f...

Last post by john7 - Yesterday at 14:37:12

It's certainly  one of the more sensible options. I will have to get them to unlock the router they sold me to use that with a new VoIP

#5

IDNet Help / Re: Since VoIP callers names f...

Last post by nowster - Yesterday at 14:00:14

IDNet say UBOSS forwarded all calls using +44 and its up to the phone to change that to local numbers. They feel I should change to yet another phone, no subjection as to what, to get the +44 over to UK numbers. So the router they sell isn't suitable it's the phones. To me this is rubbish and how is any normal consumer meant to deal with a phone switch over with this type of firm and mentality.

This is balderdash and is totally contrary to how other people do it. I'd suggest you move your phone service to someone else if they can't fix it.

Even Andrews & Arnold is cheaper (£1.72/month) than IDNet for this service, which is unusual.

#6

IDNet Help / Re: Since VoIP callers names f...

Last post by nowster - Yesterday at 13:53:40

So, are you saying that no Gigaset handset will display phonebook names if using UBOSS through IDNet?  Or is this issue specific to John?

I think they've made a mistake on John's config.

#7

IDNet Help / Re: Since VoIP callers names f...

Last post by Simon - Yesterday at 12:14:44

I don't know if this is significant but I've just called my landline from my mobile using +44 and the correct name came up on the caller display.  This is on a Gigaset DECT C570HX.

This suggests that my landline displays the correct name from a +44 number, and it actually displays the number as 077xx xxxxxxx, so it's performing a conversion somewhere. 

#8

IDNet Help / Re: Since VoIP callers names f...

Last post by Simon - Yesterday at 12:08:05

Maybe it would be cheaper to look at other VoIP services, than to replace your phone(s)?  Though, I guess it would be pot luck without some prior research into how their caller ID works. 

#9

IDNet Help / Re: Since VoIP callers names f...

Last post by john7 - Yesterday at 11:08:42

IDNet say UBOSS forwarded all calls using +44 and its up to the phone to change that to local numbers. They feel I should change to yet another phone, no subjection as to what, to get the +44 over to UK numbers. So the router they sell isn't suitable it's the phones. To me this is rubbish and how is any normal consumer meant to deal with a phone switch over with this type of firm and mentality.

#10

IDNet Help / Re: Since VoIP callers names f...

Last post by john7 - Yesterday at 03:38:50

The Gigaset handset won't be VoIP. It's going to be DECT.

If you're connecting via the 431A jack socket or an RJ11 socket, it's an analogue connection. The analogue-to-digital interface is within the TP-Link router.

The handset is only going to be VoIP if it's on your WiFi and you had to program it with username/password/SIP server/etc. details.

Did IDNet supply the router? If so, did they pre-configure it for you?

https://en.wikipedia.org/wiki/British_telephone_socket shows the 431A plug.

Hi yes supplied and set up by IDNet which is why I am so angry they just try to blame my phon/s