IDNet email server down

Started by zappaDPJ, May 29, 2024, 00:58:31

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zappaDPJ

I'm getting a send and receive error in Outlook and a 'Problem loading page' error in webmail.
zap
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This post reflects my own views, opinions and experience, not those of IDNet.

zappaDPJ

In addition the post above took somewhere between 5 and 10 minutes to land. I'm starting to wonder if this is a return of the issue I had a few days ago.
zap
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This post reflects my own views, opinions and experience, not those of IDNet.

Bill

I had a couple of Service Status RSS messages at about 5am and 7am saying no service on "Incoming (POP/IMAP/Webmail)", no mention of outgoing but everything seems OK now...
Bill
BQMs-  IPv4  IPv6

zappaDPJ

Thanks Bill. I think someone gave the server a kick around 9.00am.
zap
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This post reflects my own views, opinions and experience, not those of IDNet.

ThePinkRat

We are getting send errors currently -- various mail clients and OSes, so sounds like a server issue.

ThePinkRat

For us the SMTP server was unreachable for about 12-24 hours (hard to be precise). But the strange thing was that we could connect to it from outside of IDnet (e.g. mobile phone) but not when connecting via IDnet. When we tethered devices to the phone all was good. Support were their usual responsive selves (thanks for that; one of the reasoms for choosing a decent ISP). It now appears to be resolved.

Typo

IDNet have enabled email notification of voicemail, which is helpful.

zappaDPJ

The email server is currently asking for my login details but then fails to authenticate. Just checking to see if this is the same for everyone.
zap
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This post reflects my own views, opinions and experience, not those of IDNet.

Simon

Mine is syncing and I can send and receive.
Simon.
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This post reflects my own views, opinions and experience, not those of IDNet.

zappaDPJ

Yeah I think it's just been given its mid morning kick :)
zap
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This post reflects my own views, opinions and experience, not those of IDNet.