IDNetters Forums

Technical News & Discussion => IDNet Help => Topic started by: Tacitus on Jul 26, 2008, 17:46:41

Title: New Mail Server??
Post by: Tacitus on Jul 26, 2008, 17:46:41
Just seen this on the iDNet forum on TB:

QuoteMight as well mention that POP & IMAP mail is being swapped to a new server early on Monday. Work is expected to be completed by 8:30, but there will be slow responses and timeouts as it takes place.

Can't find any ref to it on here, unless of course I'm missing something....
Title: Re: New Mail Server??
Post by: Rik on Jul 26, 2008, 18:05:39
Would you doubt me, Tac. ;D

http://www.idnetters.co.uk/forums/index.php?topic=9458.msg210311#msg210311
Title: Re: New Mail Server??
Post by: Tacitus on Jul 26, 2008, 18:22:19
Quote from: Rik on Jul 26, 2008, 18:05:39
Would you doubt me, Tac. ;D
http://www.idnetters.co.uk/forums/index.php?topic=9458.msg210311#msg210311

As I said I thought I may be missing something, but I would have expected to see it under Service Announcements....  Beats a hasty retreat  ;)
Title: Re: New Mail Server??
Post by: Rik on Jul 26, 2008, 18:22:55
I'll put up an announcement tomorrow evening, so it's more widely seen. :)
Title: Re: New Mail Server??
Post by: Tacitus on Jul 26, 2008, 18:23:54
Quote from: Rik on Jul 26, 2008, 18:22:55
I'll put up an announcement tomorrow evening, so it's more widely seen. :)

OK thanks Rik.
Title: Re: New Mail Server??
Post by: Tacitus on Jul 27, 2008, 19:06:54
Quote from: Tacitus on Jul 26, 2008, 18:23:54
OK thanks Rik.

And it's in red as well.....    :D
Title: Re: New Mail Server??
Post by: Sebby on Jul 27, 2008, 23:16:39
There's no chance of anyone missing it that way. ;)
Title: Re: New Mail Server??
Post by: Rik on Jul 28, 2008, 09:08:19
Quote from: Tacitus on Jul 27, 2008, 19:06:54
And it's in red as well.....    :D

Maroon, actually. ;) I thought red was a bit too much...
Title: Re: New Mail Server??
Post by: Inactive on Jul 28, 2008, 09:25:03
It went from black to blue to maroon, very colourful.. ;D
Title: Re: New Mail Server??
Post by: Rik on Jul 28, 2008, 09:25:44
I was experimenting. ;D
Title: Re: New Mail Server??
Post by: Glenn on Jul 28, 2008, 09:48:57
When Tac said red, I thought I was going colour blind :o
Title: Re: New Mail Server??
Post by: Rik on Jul 28, 2008, 09:50:59
No, just a question of naming, Glenn.  ;)
Title: Re: New Mail Server??
Post by: MikeT on Jul 28, 2008, 19:22:43
Has the new mail server broken already? Or am I just the only one blessed with no mail service?

Status page says all is well but:
  The server responded with an error. , Server: 'pop3.idnet.com', Protocol: POP3, Server Response: '-ERR Cannot connect to POP server 212.69.36.210 (212.69.36.210:110), connect error 10061', Port: 110, Secure(SSL): No, Server Error: 0x800CCC90, Error Number: 0x800CCC90

on all my Idnet.com mailboxes.
Title: Re: New Mail Server??
Post by: kinmel on Jul 28, 2008, 19:28:25
Mail server is working fine here
Title: Re: New Mail Server??
Post by: Simon on Jul 28, 2008, 19:32:48
Fine here too, Mike.  Have you tried without SSL?
Title: Re: New Mail Server??
Post by: MikeT on Jul 28, 2008, 19:56:05
I'm not using SSL, the box is unticked.

My mail was working ok until today, I am at a loss to know whats happening.

I have altered nothing this end.
Title: Re: New Mail Server??
Post by: mchunt_idnet on Jul 28, 2008, 20:16:39
The ip address of the new mail server is 212.69.36.215, it looks like your computer is cacheing the dns entry for pop.idnet.com. If you use securemail.idnet.com instead or flush your dns cache you should be able to access email on the new server.
Title: Re: New Mail Server??
Post by: Lance on Jul 28, 2008, 20:32:15
Thanks for that, Martin!
Title: Re: New Mail Server??
Post by: MikeT on Jul 28, 2008, 20:39:54
Quote from: mchunt_idnet on Jul 28, 2008, 20:16:39
The ip address of the new mail server is 212.69.36.215, it looks like your computer is cacheing the dns entry for pop.idnet.com. If you use securemail.idnet.com instead or flush your dns cache you should be able to access email on the new server.

Whoosh...mostly that went over my head ;) but thanks. I restarted OE and it went straight in and attempted to get 245 msg's of which 179 were lost?

Message number 179 could not be retrieved. Account:*******, Server: 'pop3.idnet.com', Protocol: POP3, Server Response: '-ERR Message not found.', Port: 110, Secure(SSL): No, Server Error: 0x800CCC90, Error Number: 0x800420CD

So apart from the missing 179 its now working, many thanks Martin.
Title: Re: New Mail Server??
Post by: Lance on Jul 28, 2008, 22:47:02
What Martin was saying is that the last time you checked your email, your computer remembered the ip address of where to find it, to save time from not having to find it again. However, because the new server has a different ip address and your computer was still looking for the old one, it gave that error message.
Title: Re: New Mail Server??
Post by: MikeT on Jul 28, 2008, 23:00:26
Thanks for the explination, any ideas why I had 179 errors as per the quote I gave. They were numbered 1-179
Thats a lot of mail to go missing.
Title: Re: New Mail Server??
Post by: Lance on Jul 28, 2008, 23:03:46
I'm not sure to be honest. Do you have your email set to leave a copy of the message on the server? I'm sure no email was lost, but wonder if outlook express is getting confused!
Title: Re: New Mail Server??
Post by: MikeT on Jul 29, 2008, 08:23:22
I expect your right Lance, I would normally expect around 50-60 emails a day and I got around 45 delivered so the other 179 missing mails may have been an OE error, hope so!

I dont leave a copy on the server, until recently I didnt see a need...
Title: Re: New Mail Server??
Post by: Rik on Jul 29, 2008, 08:38:06
It's not generally a good idea, Mike, at least in the long term. Back up your mail locally, though.
Title: Re: New Mail Server??
Post by: Ray on Jul 29, 2008, 08:42:21
Quote from: MikeT on Jul 29, 2008, 08:23:22
I expect your right Lance, I would normally expect around 50-60 emails a day and I got around 45 delivered so the other 179 missing mails may have been an OE error, hope so!

I dont leave a copy on the server, until recently I didnt see a need...

There is this excellent free programme available here (http://www.mailstore.com/en/mailstore-home.aspx) for making a backup of your email on your own machine.
Title: Re: New Mail Server??
Post by: Rik on Jul 29, 2008, 09:02:51
Why didn't I think of that, Ray? :)
Title: Re: New Mail Server??
Post by: Ray on Jul 29, 2008, 09:36:19
Quote from: Rik on Jul 29, 2008, 09:02:51
Why didn't I think of that, Ray? :)

Senior moment, Rik?  :) ;)
Title: Re: New Mail Server??
Post by: Rik on Jul 29, 2008, 09:39:40
I blame the heat. ;D
Title: Re: New Mail Server??
Post by: Ray on Jul 29, 2008, 09:43:56
Quote from: Rik on Jul 29, 2008, 09:39:40
I blame the heat. ;D

Yes that's a good reason as well.  ;D
Title: Re: New Mail Server??
Post by: Sebby on Jul 29, 2008, 23:44:24
The heat is getting to all of us. :P