IDNetters Forums

Technical News & Discussion => IDNet Help => Topic started by: D-Dan on Jul 07, 2008, 19:15:00

Title: Email forwarding
Post by: D-Dan on Jul 07, 2008, 19:15:00
I've had a look at the FAQs and guides on the IDNet site and can't see if this is possible.

So, is it possible to set up mail forwarding at a server level (to enable me to redirect IDNet mail to my own, for example, without having to retrieve and then forward at a local level)?

TIA

Steve
Title: Re: Email forwarding
Post by: Steve on Jul 07, 2008, 19:37:00
If I understand your question,It looks if should be possible to forward mail To me@idnet.com forward to me@mydomain.using the message filters but I cannot get it to work for myself at present whether that's because i have an issue with my email account or its just not working I don't know.
Title: Re: Email forwarding
Post by: D-Dan on Jul 07, 2008, 20:01:28
Thanks. That looks like what I was after. I missed it because I was searching around my idnetfreemail account, which doesn't offer filtering. Unfortunately, that's the one I wanted to setup forwarding for :(

Steve
Title: Re: Email forwarding
Post by: Lance on Jul 07, 2008, 20:17:32
You can get mail forwarding on both idnet.com and idnetfreemail.co.uk accounts. For the former, it is set through the user account area and the latter through the GMS webmail interface.

At present, I'm not sure if forwarding is working, but hopefully it should be by tomorrow.
Title: Re: Email forwarding
Post by: Sebby on Jul 07, 2008, 20:36:26
Yep, it's possible that forward isn't back in action yet, but we're hoping it will be tomorrow. :)
Title: Re: Email forwarding
Post by: Rik on Jul 08, 2008, 08:41:55
That's what I've been assured.
Title: Re: Email forwarding
Post by: Rik on Jul 08, 2008, 09:53:43
I can confirm that email forwarding is now working again. :)
Title: Re: Email forwarding
Post by: Lance on Jul 08, 2008, 11:32:55
Thanks Rik :)
Title: Re: Email forwarding
Post by: Steve on Jul 08, 2008, 16:33:00
I have 2 idnet email address's and and a domain hosted one and I cant seem to get mail forwarding working as I want it.As I use IMAP (find it easier with laptop and desktop) and in view of the recent failure of idnet.com I tried this message filter TO me@idnet.com forward mail to me@mydomain,me1@idnet.com. This should give me two copies of mail @idnet.com but I only manage to recieve mail at me@mydomain. Am I trying to achieve the impossible? Is it because me and me1 are on the same server? :shrug:
Title: Re: Email forwarding
Post by: Rik on Jul 08, 2008, 16:36:02
When mail is forwarded, Steve, no copies are retained at the original address, at least in my experience. You might want to check that with support, but it's definitely the behaviour I have seen on the forwards I use.
Title: Re: Email forwarding
Post by: Simon on Jul 08, 2008, 16:37:39
Should there be a space after the comma, i.e. me@mydomain, me1@idnet.com?
Title: Re: Email forwarding
Post by: Rik on Jul 08, 2008, 16:39:41
Well, spotted, Simon, yes there should.  :thumb:
Title: Re: Email forwarding
Post by: Steve on Jul 08, 2008, 16:41:54
Thanks Simon I will try that. I did email support at 1407 but as yet no response
Title: Re: Email forwarding
Post by: Rik on Jul 08, 2008, 16:42:56
That's the wrong address, Steve. ;D :out:
Title: Re: Email forwarding
Post by: Steve on Jul 08, 2008, 17:00:23
Sharp as a tack ;D
Title: Re: Email forwarding
Post by: Rik on Jul 08, 2008, 17:06:41
Somedays I just can't control my fingers. ;)
Title: Re: Email forwarding
Post by: Steve on Jul 08, 2008, 17:18:18
Quote from: Simon on Jul 08, 2008, 16:37:39
Should there be a space after the comma, i.e. me@mydomain, me1@idnet.com?
This didnt work either I will await supports reply
Title: Re: Email forwarding
Post by: Simon on Jul 08, 2008, 17:24:54
I wonder if multiple forwarding has been enabled yet?   :-\
Title: Re: Email forwarding
Post by: Rik on Jul 08, 2008, 17:25:57
Quote from: stevethegas on Jul 08, 2008, 17:18:18
This didnt work either I will await supports reply

You have PM.
Title: Re: Email forwarding
Post by: Rik on Jul 08, 2008, 17:26:23
Quote from: Simon on Jul 08, 2008, 17:24:54
I wonder if multiple forwarding has been enabled yet?   :-\

Should be...
Title: Re: Email forwarding
Post by: Zirynx on Jul 08, 2008, 18:16:27
Quote from: stevethegas on Jul 08, 2008, 16:33:00
I have 2 idnet email address's and and a domain hosted one and I cant seem to get mail forwarding working as I want it.As I use IMAP (find it easier with laptop and desktop) and in view of the recent failure of idnet.com I tried this message filter TO me@idnet.com forward mail to me@mydomain,me1@idnet.com. This should give me two copies of mail @idnet.com but I only manage to recieve mail at me@mydomain. Am I trying to achieve the impossible? Is it because me and me1 are on the same server? :shrug:

Earlier in the year, I too 'couldn't get forwarding to work', even though I was doing everything correctly. In the end, I jumped through plenty of email forwarding hoops, when trying to set up something similar for my mum. I eventually got it working (not without a fair bit of head scratching here on this forum ;D) but not exactly as I wanted it, and with some critical caveats and 'gotchas'! :shake:

May I suggest you cast your eye over this topic, which I posted a while back:

http://www.idnetters.co.uk/forums/index.php?topic=7353

and in particular, this post from within that topic:

http://www.idnetters.co.uk/forums/index.php?topic=7353.msg155751#msg155751

in which I describe some of the realisations and limitations with IDNet.com email forwarding, that became apparent to me along the way, which may, or may not be applicable to you. Worth being aware of though, before you drive yourself mad setting up/deleting rules multiple times over (as I did) when in fact, in certain circumstances (specifically: present, or even previous address book entries), it'll just *never* work! :rant2: In the case of the latter, it requires a call to the IDNet email guru to get the slate wiped clean!

Good luck!
Title: Re: Email forwarding
Post by: D-Dan on Jul 08, 2008, 20:07:27
Quote from: Lance on Jul 07, 2008, 20:17:32
You can get mail forwarding on both idnet.com and idnetfreemail.co.uk accounts. For the former, it is set through the user account area and the latter through the GMS webmail interface.

At present, I'm not sure if forwarding is working, but hopefully it should be by tomorrow.

Thanks - I didn't spot that in the GMS interface. Seems to be working OK now :)

Steve
Title: Re: Email forwarding
Post by: Simon on Jul 08, 2008, 20:24:57
 :thumb:
Title: Re: Email forwarding
Post by: Steve on Jul 11, 2008, 08:58:36
Quote from: stevethegas on Jul 08, 2008, 16:33:00
I have 2 idnet email address's and and a domain hosted one and I cant seem to get mail forwarding working as I want it.As I use IMAP (find it easier with laptop and desktop) and in view of the recent failure of idnet.com I tried this message filter TO me@idnet.com forward mail to me@mydomain, me1@idnet.com. This should give me two copies of mail @idnet.com but I only manage to recieve mail at me@mydomain. Am I trying to achieve the impossible? Is it because me and me1 are on the same server? :shrug:

Support replied yesterday. There was a glitch that has now been fixed, multiple mail forwarding is working for me as directed
Title: Re: Email forwarding
Post by: Simon on Jul 11, 2008, 09:33:07
Great, thanks for letting us know, Steve.  :thumb:
Title: Re: Email forwarding
Post by: Rik on Jul 11, 2008, 09:47:04
Which, apart from data recovery, seems to indicate that they have got everything sorted now. :)
Title: Re: Email forwarding
Post by: Sebby on Jul 11, 2008, 18:34:37
:thumb:
Title: Re: Email forwarding
Post by: Arathorn on Jul 12, 2008, 16:29:19
Hi, just a quick question that somebody might be able to help me with.

In light of the recent mail problem I want to forward mail coming in to my main Idnet.com address to say, my hotmail address as a backup. If I set it to forward any mail "to" myaddress@idnet.com to hotmail would this

1) work with all mail coming in to myaddress@idnet.com

2) would a copy be left on the server for me to download at home on Thunderbird

Any advice gratefully received.

Arathorn
Title: Re: Email forwarding
Post by: Rik on Jul 12, 2008, 16:31:02
1) Yes, though it's worth forwarding on both the To field and the CC field.

2) No. Once forwarded, nothing is retained on the IDNet servers.
Title: Re: Email forwarding
Post by: Arathorn on Jul 12, 2008, 16:44:52
Hi Rik

Many thanks for responding so quickly - but isn't that always the case   :)

Cheers

Arathorn
Title: Re: Email forwarding
Post by: Rik on Jul 12, 2008, 16:46:05
We try. :)
Title: Re: Email forwarding
Post by: Rik on Jul 12, 2008, 16:58:16
Afterthought...

You could set up  'storage' idnet.com address, to which you also forward the mail, then use TBird to collect from there.
Title: Re: Email forwarding
Post by: Steve on Jul 12, 2008, 20:47:42
Quote from: Rik on Jul 12, 2008, 16:58:16
Afterthought...

You could set up  'storage' idnet.com address, to which you also forward the mail, then use TBird to collect from there.
Exactly as I have done as the second forward
Title: Re: Email forwarding
Post by: colirv on Jul 14, 2008, 09:42:56
If you forward email from your idnet.com mail address then you won't be protected from idnet.com downtime like we've just experienced. If you forward from somewhere else to idnet.com then you'll be vulnerable to your original recipient going down. Perhaps I'm being a bit slow here, but I can't see any way of making sure you always receive emails straight away. The best you can do is pick the most reliable service to be the initial recipient.


Title: Re: Email forwarding
Post by: Rik on Jul 14, 2008, 09:46:42
A number of people lost data, Colin, due to accessing their mail solely by webmail or IMAP. This is more an exercise in data protection than access. I agree with you, if a server goes down, there's nothing to be done but wait.