IDNetters Forums

Technical News & Discussion => IDNet Help => Topic started by: gromit on Oct 18, 2006, 18:52:41

Title: Red VC and packet loss
Post by: gromit on Oct 18, 2006, 18:52:41
Hi all!
First post here, so go easy on me  ;)

I'm getting bad packet loss at the moment, but it's something that I've seen before with other providers and seems to coincide with having a red VC reported at my exchange.
Is there any point in raising a support ticket, or should I just sit it out until the VC is upgraded?

Many thanks!
Title: Re: Red VC and packet loss
Post by: maxping on Oct 18, 2006, 19:33:46
Give customer support a call they may be able to help.

If not at least you can see how fast they pick the phone up  :laugh: