Is anybody else having problems with Idnet home page. I don't seem to be able to load it, I've tried from a search engine and several other links, any ideas welcome
I've just checked the main website, the network status page and my account page, all with no problems. Are you getting timeouts?
I'm getting nothing at all blank page, with the loading line moving very slowly.
Try flushing your DNS cache.
Hit Start > Run > type CMD and hit <Enter>
Type ipconfig /flushdns and hit <Enter>
Then refresh the browser's cache by hitting Ctrl+f5.
See if that helps.
Sorry Rik still the same, all other pages I've tried seem to load OK, this is happening on both my computers
works ok for me too
It's working fine here (albeit through OpenDNS). I can't think what the problem would be. You could try the OpenDNS DNS.
Works fine for me, but I'm a lucky sod >:D
I take it you are useing the right url www.idnet.net just a thought .
Working here fine, too!
OK here, too!
Quote from: RA-1972 on Feb 09, 2008, 20:10:29
I take it you are using the right url www.idnet.net just a thought .
Tried your link and it takes me straight to the homepage, if I click on login the info bar at the bottom says waiting for idnet but that is as far as it goes.
working here ok to :-\
Ok here Talos
I'll fifth that ::)
Quote from: talos on Feb 09, 2008, 21:10:10
Tried your link and it takes me straight to the homepage, if I click on login the info bar at the bottom says waiting for idnet but that is as far as it goes.
No such problem here. I don't know what it could be. Have you got another PC you could try, just to rule out it being a local problem?
I'm wondering if it could be a firewall or cookie problem?
If it was a firewall problem, I'd expect it not to work at all. It might be worth clearing all temporary internet files. The only other thing I can suggest, other than trying another PC as before, is another browser, e.g. Firefox.
It's affecting multiple PCs, though, which complicates the problem somewhat. It's one of those, "I wish I could pop round with my laptop" moments.
Ah, missed that. I think it's worth trying the OpenDNS servers (even though there's no reason for it to be a problem with IDNet's DNSs).
It certainly won't do any harm. To use them, Talos, enter the following as primary and secondary DNS in your router:
208.67.222.222
208.67.220.220
Quote from: Rik on Feb 10, 2008, 00:53:36
It certainly won't do any harm. To use them, Talos, enter the following as primary and secondary DNS in your router:
208.67.222.222
208.67.220.220
Morning Rick
Tried as you suggested and there was an improvement, I was at least able to log in, but loading the log in page was very slow, the information at the bottom of the browser says "downloading data from idnet" , as soon as this clears I am in.
Just had a thought, I have recently set the wireless security on my router could this have anything to do with it?
It shouldn't do, particularly if it's affecting multiple machines, or are they all wireless?
Mine is fine as well, about 15 seconds to get to my details, including login.
Quote from: talos on Feb 10, 2008, 10:03:23
Just had a thought, I have recently set the wireless security on my router could this have anything to do with it?
If it was to do with the security, I'd expect it to affect all sites.
Good point. I was also thinking about interference from a nearby router, but again it should affect everything. So that leaves something on the machines as a possibility.
Indeed, Rik. This seems quite specific to the IDNet login page (or perhaps pages that use encryption). That points to a browser issue, but then it's happening on all PCs, so I can't imagine it's that. I'm stumped. ???
Try a different browser???? ;)
That's what I suggested, In, but it seems a bit strange that all PCs would be affected.
It really is one of those, 'pop round with a known good' machine moments, isn't it. :(
Quote from: Sebby on Feb 10, 2008, 11:32:42
That's what I suggested, In, but it seems a bit strange that all PCs would be affected.
You did indeed Seb, I missed that ... sorry.
Indeed, Rik. Perhaps the OP could get someone to pop round with a laptop, though I realise that's not always possible.
How about it, Talos, do you have a friend who could pop round?
Quote from: Rik on Feb 10, 2008, 10:56:33
It shouldn't do, particularly if it's affecting multiple machines, or are they all wireless?
Sorry about the late replies, been out all day shopping :(
Yes Rik they are both wireless, since I set up the security I've had no end of trouble, both Mc's accepted the WPA2-PSK encrypt without probs, but suddenly my network disappeared Internet was still OK, then the internet disappeared and the network came back, last night everthing went and the only cure was a reboot.
Have a look for a conflicting network nearby, click on the wireless network icon in the system tray and view all networks. If you're seeing a lrge number, or just one other at maximum strength, switch the router to another wireless channel.
Quote from: Rik on Feb 10, 2008, 11:38:46
How about it, Talos, do you have a friend who could pop round?
Unfortunately not we've only just got broadband around here and only the local MOD base seems to have laptops etc and I don't think they would be willing
It's a difficult one, it really is. How about plugging a PC in via ethernet temporarily?
Yes there is one quite strong, will try as you suggest.
Quote from: talos on Feb 10, 2008, 15:42:00
Yes there is one quite strong, will try as you suggest.
Try removing the second, unwanted connection from Control Panel, Network Connections, list.
There is a list in there with the option to delete it, that is after you have changed the setting as suggested by Rik.
Quote from: Sebby on Feb 10, 2008, 15:41:22
It's a difficult one, it really is. How about plugging a PC in via ethernet temporarily?
I think you might have something, I've brought in the laptop and tried to connect to the login via the wireless connection with the same result and its sitting next to the transmitter, so I tried with a ethernet lead from laptop to router and the login loaded instantly so surely it must have something to do with the wireless, but why only this site is a mystery.
Quote from: Inactive on Feb 10, 2008, 15:47:39
Try removing the second, unwanted connection from Control Panel, Network Connections, list.
There is a list in there with the option to delete it, that is after you have changed the setting as suggested by Rik.
It's not active at the moment so it doesn't show up.
It is. :( Try, temporarily, switching off security and see if you can connect then. If you can, then it's the encryption, if you can't, then it's the wireless itself.
Quote from: talos on Feb 10, 2008, 16:28:17
It's not active at the moment so it doesn't show up.
A bit like me then.. ;D
Fair enough, it probably isn't that then if it does it still when the other connection isn't live.
Quote from: Rik on Feb 10, 2008, 16:28:59
It is. :( Try, temporarily, switching off security and see if you can connect then. If you can, then it's the encryption, if you can't, then it's the wireless itself.
That was it Rick :-*
Login page now loads instantly :laugh:
OK, now we have the cause, we need a solution. What encryption method are you using, and what OS are the PCs running?
WPA2 personal PSK and the desktop is running XP , Laptop Vista home premium
Try WPA if you have the option, Talos.
Will do. ;D Just had a call from SWMBO :o I'll try it later :-[
Keep us posted. ATM, I'm wondering whether the machines are not coping with the WPA2 security.
Just to give you an update, NO Security---Instant login
WEP2 PSK ----slow login page
WEP PSK------ " using TKIP encry
WEP PSK------ Yes login instant using AES encry
Getting there I think, but my laptop now wont recognise the new setup. Going to give it a rest for now and try again later. Still don't understand why it only affects login page though.
I think the answer is to do with double encryption, Talos. When you go to the login page (the same should apply to any banking sites you may use, or secure payment facilities), you not only have the router's security running, but also the SSL net security. It sounds as if either the PCs or the router are not coping with the load when that happens. Is there anyone you could borrow a different router from?
Finally got it all together, I've found the only system that works without problem on both Vista and XP together is WEP.
I know it's not the strongest , but it works, my personal network also started to work without problem. I still don't know why this problem arose, I did try other secured sites, banking etc and they all worked normally. Until I can get a different router to try this will have to do, luckily I live out in the sticks with the sea to one side of me, so the chance of someone trying to hijack my connection is remote. My thanks to all for the help and suggestions.
I'm glad you got there in the end. I must admit I'm still surprised that the wireless encryption played a part in this, but then stranger things have happened, as they say. :)
Curious, but it confirms my belief that the SSL was adding demands that something couldn't cope with, Talos.