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It's better than what my parents get through their iDNet connection. (Rural exchange with 2 miles of pole mounted cable + 2 miles of buried cable.)

And better than what my parents get through their IDNet connection. (Cambridge! :eyebrow:)
It's better than what my parents get through their iDNet connection. (Rural exchange with 2 miles of pole mounted cable + 2 miles of buried cable.)
IDNet Help / Re: Effect of bad weather
« Last post by zappaDPJ on Dec 12, 2017, 12:09:09 »
I had the same problem, losing sync due to poor weather conditions. My experience having reported it was that it's not considered a fault. However I monitored the line and kept a record of every loss of sync and the weather conditions at that time. Once I was absolutely convinced there was a direct correlation I started reporting every loss of sync.

OpenReach did eventually come out and my drop wire was found to be circa 1966 and somewhat worse for wear. Unfortunately for me the pole end was on private property to which they had no access ::) It took months but I did get a new wire which cured the problem. What happened during those months was worthy of a Monty Python script but that's a story for another time.

In short, my advice is to log it, be sure of the nature of the problem and be very persistent.
IDNet Help / Effect of bad weather
« Last post by Adrian on Dec 12, 2017, 11:22:31 »
Normally my FTTC connection is very good, and being only a couple of hundred metres from the cabinet I get maximum sync up and down.

However, whenever we get windy and/or heavy rain I repeatedly lose sync. I have a suspicion that the problem lies in the final length of copper wire from the telephone pole to my house and I would think the copper pair dates back many decades as it isn't even a twisted pair. Most of the copper between the poles has been replaced in recent years so while I wouldn't rule it out, I think it unlikely to be the cause.   There is also a simple joint at the point where the pair gets to the house at facia board level and I wonder if that could be the problem. I have tried quiet line tests at various times and there is no noise that I can hear but of course there could be transient noise that only occurs at the point when I lose sync.

All the internal wiring is Cat 6 Ethernet cable and the master socket is right at the point where the copper pair enters the house above the front door - this usually puzzles BT engineers but we will say no more about it (cough). The cat 6 is wired in behind the socket.

What is the chance that IDNet would be able to get this investigated or would they just be fobbed off by OpenReach?
FTTC/FTTP / Re: Upstream rate has dropped
« Last post by Terryphi on Dec 12, 2017, 10:23:56 »
Having done some research I find that current upload speed is what is expected on the line length. My download speed is very good considering I am 1.2km from the cabinet.
FTTC/FTTP / Upstream rate has dropped
« Last post by Terryphi on Dec 12, 2017, 09:41:14 »
When I  upgraded to FTTC in 2015 I enjoyed download speeds of over 36mbps and upload speeds of over 7mbps. As I was one of the first connections to the cabinet  I expected performance to drop slightly over time. Download speed has stayed steady at around 36mbps but upload speed has gradually dropped to the current rate of just over 4mbps.
Checking my router stats it shows this:
B0 Line Rate - Upstream (Kbps)   4729
B0 Line Rate - Downstream (Kbps)   40000

Is this compatible with the 40/10 service I am supposed to be getting?
FTTC/FTTP / Streaming problems
« Last post by Foddy on Dec 11, 2017, 21:30:22 »

I've been having a lot of problems the past few weeks streaming to my Apple TV. Netflix, Amazon, etc. It's driving me nuts as the quality drops down to something almost unwatchable, which is crazy since I should have the bandwidth for 4K.

The Apple TV is wired directly to my firewall, so no problem there. From my laptop I'm currently getting about 16Mbps when I normally achieve 75Mbps+.

I did notice that from the thinkbroadband graph I'm seeing a fair amount of packet loss in the evenings:

It's not just the evenings, no one was in the house today between 8am and 6pm & the idnet graph shows no traffic between 8am and 2pm (there was a small peak at 3pm - 40MB uploaded, I've no idea what).

I've reset everything & this hasn't helped.

I've attached the stats from my modem (HG612) which has the latest firmware - it's been up for 40 days. I'm pretty sure the HEC errors for upload is just reading wrong (It's 0xfffffffa in hex). To me, it all looks OK, but I'm no expert.

There is, I realise, a chance that it's my firewall, but it doesn't feel like it. I could try getting a PPPoE session running directly on my mac, but need to take a day off work to try that(!)

I've always had great bandwidth from idnet, but I realise that there is contention in the network - am I expecting too much? Should I be considering traffic priority?

Does anyone have any advice about what to look at next? Is there anywhere you can get an idea of expected contention?

Mobile Devices News & Discussion / Re: Switching mobile provider
« Last post by nowster on Dec 04, 2017, 10:32:16 »
O2 and Voda tend to have better rural coverage due to their use of lower frequencies.
Mobile Devices News & Discussion / Re: Switching mobile provider
« Last post by Lance on Dec 02, 2017, 22:12:12 »
It has been said that Three doesn't have the greatest coverage of all the networks, but I guess it depends where you are as to whether you will receive a good service.

I've been with Three for a number of years now. I've found them to normally have better coverage than o2 (which my work phone is on).
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